Having problems with your Sony Cyber-Shot DSC-P31 Digital Camera ?

Message turn power on and off... Lens stuck as well.

\015 Turn power on...camera beeps and a message appears: turn the power off and on again. After that is done...same message. \015\012\015\012The lens is also stuck.\015

Answers :

U may as well kill urself. its broken. go get it checked out. i took apart my camera and tried to fix it myself... i shocked the **** out of my hand. best buy or something
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-P31 Digital Camera

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Suggested Questions/Answers :

Message turn power on and off... Lens stuck as well.


U may as well kill urself. its broken. go get it checked out. i took apart my camera and tried to fix it myself... i shocked the **** out of my hand. best buy or something ... Sony Cyber-Shot DSC-P31 Digital Camera

Lens stuck I had been turning my Sony Cyber-shot DSC W50 off and on a few times, when suddenly as I went to turn it off, the lens got stuck and couldn't retract--just made this horrible mechanical noise like it was trying to do so but something was awry. Then this message comes up on the screen "Turn the power off and on again." I do as asked. Nothing. I take the (fully charged) battery out and see if that does the trick. Nope. No matter what I do, the lens will not retract, regardless of how ma


I have a Sony Cyber-shot DSC-W30 and my lens was stuck after a trip to the beach. As you turn on the camera, gently tap the bottom of the camera on a hard surface (i.e. a hard cover book). You could also use an air-duster spray to blow out any grai ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

Panasonic Lumix DMC-Z20 took a knock, now lens gets stuck during power on, grinding noise and lens chugs back and forth for a few seconds. screen displays message "please turn power off and on again". the servo obviously still has power but it seems some part of the mechanism is struggling. any ideas/instructions on how i can crack the thing open without causing irreparable damage? (and should i try...) cheers, Ben. 0405124646 [email protected]


... Digital Cameras

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

When I turn on my camera I get a error message that say "Turn the power on and off again". My lens appears to be stuck and won't open. I believe this is the source of the problem. No matter how many times I turn it on and off I can't get any results. What should I do?


Hi, If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dropped it, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside th ... Sony Cyber-shot DSC-W50 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

My camera's optical zoom isnt working. when i was on holiday little bits of sand got stuck in the zoom lens and now it wont come out and isnt allowing me to take pictures. the camera turns on, but comes up with a message saying "turn power off then on again."


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-Shot DSC-S40 Digital Camera

My lens on my camera seems to be stuck. I have a Power Shot SD790 IS. Every time i try to turn my camera on it starts to beep and a message says that there is a lens error, restart the camera. How do i fix this?


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But if the camera is out of warranty or the cost estimate for professional repair approaches the value of the camera, ... Digital Cameras

I have a Sony Cybershot DSC-W5, The camera will power on and I can look at what's on the memory card but, can't take any pictures. I get a message ''Turn the power off and on again''. The Zoom lens isn't retracting as well.


Possible bad lens..look to alamocamera.com for repairs ... Digital Cameras

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Message on turn the power off and on again, has charged battery, lens is stuck


Hi!It sounds like the lens unit is damaged. You should contact your local Sony service center. If they ask too much, you can contact me [email protected] - I work in a Sony service center and repair these every day.Tom ... Sony Cyber-shot DSC-W70 Digital Camera

My Sony DSC-W150 comes up with error message"turn power off and on again" WITHOUT the lens extending out, it seems stuck in the "off" position.Any sugestions.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W50 Digital Camera

Hmmmm... Hello, Well, when I turn my camera on, there's this weird sound, like it's stuck or something, and then it says "Lens Error" and then after it says "RETRY POWER ON".. I've tried many times, it just doesn't seem to work. Can you help me?


This is a common error with allot of casio camera because of a button flaw that causes the lens to come out when the play or pic button is hit. the problem you are seeing is a stripped zoom gear. casio does not warranty it. ... Casio Exilim EXZ75 Digital Camera

Lens stuck My Sony Cybershot lens is stuck in the out position. It occured when I went to take a photo, the camera turned on and then the battery went dead; not enough juice to turn it off. It was frozen like that for about a day and a half, I did not have access to an outlet. Once I charged the battery, it not struggles to move but is stuck. The LCD display says, "turn power of and then back on" Is there a trick to un freezing it? I don't want to send it in for repairs, my warrenty is exp


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that ... Sony Cybershot S650 Digital Camera

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma


YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera

Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you


This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

I have the same problem with my Lumix DMC-TZ3 lens error states "Turn off camera and then turn back on" Though my lens tries to adjust then stops. The power stays on with the error message. Til I turn it off .The lens still does not retract. Now when I turn it back on the lens will do the same thing. I don't think its the lens. How would someone repair or replace firmware. Can it be done over the net?


Of course it's the lens. Try these:\012Fixing a Lens Error on a Digital Camera\012\012This has to be THE most ... Panasonic Lumix DMC-TZ3 Digital Camera

Len stuck I have the Sony H3. The len is stuck so everytime I turn the power on it'll say remove the lencap and turn on again when the lencap isn't on at all. The len just won't come out like it's suppose to with every start up. Please help.


Turn on \015\012gently take hold of end of lense and pull and twist\015\012you may hear a click dont pull till lense pops or to hard \015\012switch off and on again and this should solve your problem ... Sony Cyber-shot DSC-W55 Digital Camera

I have a Canon Power Shot SX120 IS camera. I turned it on and the lens open a portion of the way and I got an error message that say, "Lens Error Restart Camera". I put fresh batteries in it this morning and have only taken about 10 pic's. I turned the camera off and removed the batteries then replaced with new ones but I still get same message. Please advise if you can.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX100 IS Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

Zoom Error Just bought an Olympus SP550 Ultra Zoom for my daughter. In less than 24 hours the cam developed a problem. When she turns it on, the zoom lens goes part way out, a message "zoom error" shows on the screen, and it powers itself off. We thought it might just be the batteries, but new ones didn't help. Similar problem with SP-560UZ On power up lens clicks & sticks when zooms out. Then get "zoom error" & powers off. Tried new batteries, helping lens out. Leaving batteries out. Could not


I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got san ... Digital Cameras

Fujifilm 10.2 mega pixels digital camera w/SR Auto Scene Recongnition 2.7 LCD. The batteries were dying, we put others in and it won't turn on. We plugged it into the DC outlet (still won't turn on). Connected it to the computer, it won't turn on. (you have to turn it on in order for the computer to recognize it, I think) Anyway why won't it turn on? The lens is stuck in the open position and we just wanted to get enought power to it to close the lens. Can you help?


Maybe the problem is the kind of batterys, change another brand an try remember you need a nikkel batterys ... Digital Cameras
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