Having problems with your Sony Cyber-Shot DSC-P9 Digital Camera ?

Cannot get pictures to download to pc usb mode stays white


\015 When I set up to download pictures to my laptop the laptop is not recognising that the camera is connected through the USB port. On the camera screen the 4 dots remain white. They initially go red but quickly then go to white. I'm wondering if the battery in the camera needs replacing.\015

Answers :

Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-P9 Digital Camera

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