Having problems with your Sony Cyber-Shot DSC-S40 Digital Camera ?

Error C:13:10, displays ''access'', ''turn the power off and on agai

\015 Fresh Batteries, clean memory stick, power on, camera lense cover opens, camera starts making a noise, lense never extends from its base (sounds like it is trying :) ) After appx 10 secs the noise stops and an error type message displays on the screen - gives a few system beeps and flashes the message C:13:10 while displaying but not flashing "turn the power off and on again", on a black background. I do this, but it is an infinite loop. The only way I can turn it on without getting this message is when i am usb'd to the laptop. The last "known" activity was copying a file from the laptop to the camera using it like a flash drive. (dont ask me what i was thinking). None of the kids will admit to dropping it, etc, and there are no smash marks. UGH, I need helppppp. Is there anybody out there?\015

Answers :

Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-S40 Digital Camera

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Error C:13:10, displays ''access'', ''turn the power off and on agai


Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement. ... Sony Cyber-Shot DSC-S40 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

LENS ERROR my Nixon camera was working fine one moment, I was taking pictures and then after I turned it off, I went to turn it back on and it starting zooming and making the urghtt noice as it focused in and out. it does that several times and then the lens error notice shows up on the screen. then i press power and it turns off, but when i turn it back on, the same thing happpens. In the LCD display at the back the image we try to take looks like a pic in a TV with bad signal, I tried to clean


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Display problem Hello, I've had my SD1000 for less than 3 months. Sometimes the display goes black, I can still access the menu options and if I slide the button to review images they will display on the LCD panel. But even if I've just powered it on, the LCD is black, if I take a picture anyway, the picture is also black. Sometimes if I turn on the camera and turn it off again a few times it starts displaying correctly again. Is there a hardware problem with my camera or is this something I sho


I had the same problem with my SD1000 and was so frustrated with reading all of the troubleshooting "solutions".... After a couple of days researching, I finally stumbled upon a site that actually suggested turning the unit off and "slapping" it a c ... Canon PowerShot SD1000 Digital Camera

Optio E10 When I turn my camera on I get an error message that says "memory card error", I purchased a new memory card but still get the same error message...any suggestions? I have the exact same problem with my Pentax Optio S7. I turn on the camera and it displays the message Memory Card Error. I have tried several new cards and get the same message. There is an option on the menu to format a card, but you can't access the menu if you have the card installed. It takes great pictures without t


HelloOK, if the memory card itself is locked, you might \012sometimes get this error code. All you need to do is to take out the \012memory card and switch the lever on the left side to the unlock. ... Pentax Optio S7 Digital Camera

System error My camera comes up with a system error and does not take pictures. The lens does go in and out when top dial turned to scene but stays out when power button turned to off and then displays system error... I have tried removing card and battery ...any ideas apart from trashing it? Tony


Go to your camera settings and reset what you can, especially the date and time. Take the batteries out if they are old and leave them out over night. Then turn it on and see if the message is gone. If not, then you may need to get service for it ... Digital Cameras

SONY DSC-S600 Sorry, no actual error -- what happens is this:- Power on camera, message comes up "Turn the power off and on again". Tried this-no good. New batteries-still no good. Sometimes it will start with an "Access" screen and then go into the "Turn the power off" message. Hope this explains the prob better Regards Sandra


If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below: \015\012\015\012Please press MENU to display the menu items.\015\012Please go to the SETUP menu and select the SETUP ... Sony Cyber-shot DSC-S600 Digital Camera

Camera error Turn on camera: Turn power off and on again is displayed / if lucky enough to get to the display screen / picture is out of focus and on the screen it flashes E:61:00. Anybody have an idea? Nice camera usually. Thanks


The problem is the internal focus lens is either stuck, or knocked out of alignment. The lens will need to be serviced, or replaced with a new (not cost effective), or good used lens assembly. ... Sony Cyber-Shot DSC-W1 Digital Camera

My Sony dcs-p32 camera returns a "memory stick access" error every time it is turned on. The next message is "Turn the power off and on again", but power cycle does not help. Also the reset button will not clear the problem. Help!!!


... Sony Cyber-Shot DSC-P32 Digital Camera

When powered on, the screen displays "Access". The scroll menu displays fine, and when a new option is selected the message will occasionally change to "Turn power off and on again".


If the unit is out of warranty then there are several diy fixes that may work. Note though that anything is possible and more damage is possible to be done when trying this method, obviously the ideal way is to have it serviced by a professional but ... Sony Cyber-shot DSC-W55 Digital Camera

Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you


This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Upon power up, display screen says 'access', lens goes in and out several times and then the camera beeps and display says 'turn the power off and on again'


Your problem may be due to weak/worn out batteries or corrosion on the\015\012battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything el ... Sony Cyber-shot DSC-W70 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Lens Error After powering on the camera you can hear the lens assembly cycling but then the display indicates a lens error. someone drop it on the floor and and it was an lens error when i tried to turn it back and i didnt know what to do after that


Check the contacts in the battery case. You can stretch/bend\015\012the contacts further out and the problem seems to go away for a while. ... Nikon Coolpix L11 Digital Camera

Lens stuck My Sony Cybershot lens is stuck in the out position. It occured when I went to take a photo, the camera turned on and then the battery went dead; not enough juice to turn it off. It was frozen like that for about a day and a half, I did not have access to an outlet. Once I charged the battery, it not struggles to move but is stuck. The LCD display says, "turn power of and then back on" Is there a trick to un freezing it? I don't want to send it in for repairs, my warrenty is exp


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that ... Sony Cybershot S650 Digital Camera

When i turn my camera on it displays an error message "turn the power off and on again" when i turn it off and back on - it shows the same message


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Digital Cameras

Error message Sony Cybershot 7.2 MP Battery is fully chagred, never had an issue, now it comes up "Access" then with error message "turn the power off and on again" .


Problem in the Lens unit repair or replace it ... Sony Cyber-Shot DSC-S40 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras

Zoom error When I turn my camera on it displays "zoom error" and the zoom lens does not come out automatically. I'm in Papua New Guinea and have no access to any repair shop. Is there anything I can do to fix it.


Turn Camera off remove batteries for a few moments. Re insert batteries. Turn on will reset itself. Ensure you use correct focus settings as per instructions. If you dont use correct settings this problem will reoccur. ... Fuji FinePix S1000FD Digital Camera

When the camera is turned on , the zoom tries to adjust twice while the displays says" access" then it Says" Turn the power offand on again" Following the instruction does not solve the problem, we can see the images if we press play.


Hi, The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete ... Sony Cyber-shot DSC-W55 Digital Camera

My cybershot camera 7.2[ when i turn it on it reads access and a blank screen, then after a minute or so it displays turn the power off and on again. when i do so, nothings happens still the same problem. any resolutions?


Lens problem. Contact your local Sony service center or if they ask too much, feel free to contact me at [email protected] work in a Sony service center.Tom ... Digital Cameras

I had the "Access" error when turning on my Sony DSC-W70. The lens would go in and out a few times, and then I would be instructed to turn the power off and on again, which did not help. After reading comments from a few people with the same problem, I tried yanking on the lens when it was out and giving it a good couple of twists. I also took a q-tip with alcohol on it and cleaned all around the sides of the lens. Worked like a charm!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W70 Digital Camera

Lens won't extend. turned power on and error displayed, LENS ERROR. It stopped working after it was dropped.


This is probably THE most common failure among digital cameras, and one of the more common causes is dropping the camera.There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing ... Casio EX-Z150 EXILM DIGITAL CAMERA
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