Having problems with your Sony Cyber-Shot DSC-S40 Digital Camera ?

Lens will not extend

\015 I opened up my camera because, well, my cat peed on it indirectly and the shutters wouldnt close properly however the camera still functioned fine. I opened it to wipe the remains of urine from the shutters so they might close. They close decently enough however now the lens will not extend. It makes a noise like it will then the message "Turn the power off and on again" just reappears over and over. I don't want to take it to a repair shop just because I opened the camera to clean the shutters. How can I fix this problem without having to spend money to have it fixed?\015

Answers :

If you are dead careful you can take it apart to get to the lens mechanism.\015\012\015\012Before you do this however take the batteries out and leave it for a few days. This will help discharge the flashgun circuit and reduce the risk of electrical shock. \015\012\015\012The back cover will come off with a litlle persuation once you have rmoved all the screws. Make a not of which screw goes where though cos' theyr'e not all the same.\015\012\015\012After the back is off you should see the electronics. Don't touch any of the electronics until you are sure the flash circuit is safe!\015\012\015\012The first thing to do is to make sure the flash circuit is safe. First locate the flash leads. There are three one blue, one pink, and the other white. The actually connect on the other side of the board but you should be able to see them just above the top edge of the board. On the board near where they are you will see a lightining bolt in a triangle, that's a shock hazzard warning!\015\012\015\012The Capacitor is the big black cylindrical object on the other side of the board near where the flash cables connect. It has two leads which connect to the board about 1cm apart, just by the blue cable. They should be easy to spot as they are quite large compared to most of the other connections.\015\012\015\012Once you are sure you have the right connections you can do the scary thing, and discharge the capacitor. \015\012\015\012What you need to do is put the metal part of an *insulated* (Important that bit!) screwdriver across the two connections. Use an old screwdriver for preference, this can damage the screwdriver. Also, wear goggles or glasses when you do this, because you get quite a hefty spark when the contat is made. \015\012\015\012(It's as well to brace yourself for this, I do it quite a lot. It still makes me jump, and I ain't no girly!)\015\012\015\012By the way, this won't harm the camera, this capacitor gets discharged like this every time the flash is used. It just all goes into the flash-tube intead of through the screwdriver. That's quit a lot of concentrated heat, which is why it isn't good for shiny new screwdrivers!\015\012\015\012Make absolutely sure it is discharges before going on.\015\012\015\012\015\012You next will need to unplug the LCD connector and the menu 'paddle' before going on. The connectors used have two parts, one is a sort of latch. You need to slide the latch towards the ribbon to release the ribbon cable. (The latch is usally a differnt color from the rest of the connector. Theyr'e also quite small so get your reading glassed out!)\015\012\015\012Once this is done you shoud be able to free the elcetronics module, by removing one screw located centrally in the metal frame at the end where the lens assembly is. It comes in from the side of the camera.\015\012\015\012If you have got this far the fron cover should come away and you can see the other side of the module. \015\012\015\012The lens assembly is on the other side and is held in place by threee screws going through the board. One of these has a bit of red laquer on it. That's a message saying 'dont unscrew me'. So it's best not to. (You'll risk gettin dust on the sensor, and that's really difficult to clean up!)\015\012\015\012You should now bw able to see the actual lens motor, and some of the gears, and will be able to clean them a bit better!\015\012\015\012Note, don't go sloshing lots of water around, the lens assembly sits right on top of the image sensor which you don't want to get wet, nor do you want to get water in the lens. It won't dry off without leaving a stain. If you really need to dry it, use the purest alcohol you can lay your hands on. That will absorb the water, and so you can wash it away. The alcohol will dry a lot more easily then water and is less likely to leave a stain. Just make sure it's really pure!\015\012\015\012If that doesn't work, you will have to remove the lens assembly.\015\012\015\012First disconnect the motor cable etc. Then holding the lens in place remove the three screws, and carefully place the whole thing on a level surface with the lens facing up. \015\012\015\012Now carefully lift the lens assembly. Make sure that you do not distub the blue filter which fits over the sensor, and as soon as the assembly is free cover the sensor with a clean cloth to stop dust getting in. \015\012\015\012You should now be able to get at the rest of the gearing. \015\012\015\012After that all you have to do is put it all back together:)
Try using a cotton swab with a little bit of rubbing alcohol and place it on the shutter so that it washes away at the residual dried up urine crystals that maybe stuck in there. Good luck. The alcohol should vaporize if you leave the camera in a well ventilated place.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-S40 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens Problem Hello, I'm Kento from the states. I purchased the CASIO EX-Z700 series. However, I accidentally dropped the camera when the camera was on and the lens was extended. It makes a grating sound, and the monitor screen said "Lens error". Now, the camera is turned off with its lens extended. When I see the lens from the top, the lens position is more concentrated to the right, and the gaps between each lens is bigger on the left hand side of the lens. I sincerely hope this would help y


Hi Kento,Thanks for accurate description, the problem is cristal clear.As often happens the lens had been damaged by the shock.All you can do is trying gently to push the lens inside with your finger while turning ... Casio Exilim Zoom EX-Z700 Digital Camera

I have a small Panasonic Lumix DMC-TZ5 camera. After fully charging the battery I am all of then sudden getting this error message :"please turn camera off and then on again." When the camer is OFF the lens is extended and open. When I move the camera to ON the lens moves in to the closed position closes, then reopens, extends, tries to focus, is unable to and the error message appears "Please turn camera off and then on again" This cycle just repeats. The lens is able to extend it is not st


Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Panasonic Lumix DMC-FZ7 Digital Camera

My Camera (Nikon Coolpix S3000) broke because I dropped it while the lens was extended out... and the lens hit the ground. Now when I try to straighten out the lens, I turn the camera on and off, and when it turns off, the lens doesn't go in all the way, and when I turn it on, the lens goes extends out, but immediatley goes back in again!! (but not all the way) I am lost, and extremley disappointed. Please help.


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will ne ... Nikon Coolpix S3000 Digital Camera

Lens problem Hi. I have an Olympus FE-190 digital camera. not sure what happened, but now there is a problem with the lens. when i turn on the camera, the lens extends, retracts, several times (trying to find "home" I think). Image on the display screen is blurry. it WILL take a very blurry picture. there is a faint 'ratcheting" sound when the lens is fully extended. is there a way to 're-set" or calibrate the lens extension setting or focus? thanks very much for your assistance.


Take it to Best Buy for repair. ... Olympus FE-190 Digital Camera

My Pentax Optio S10 digital camera is giving me problems. Initially the lens would not extend fully and would then immediately retract and the camera would then turn itself off. After cleaning the extended lens barrel each time it extended, I found it would open further each time. It nows extends fully, but still retracts immediately thereafter. At the time the screen shows the green Optio screen for a split second and then shows an out of focus shot of whatever the camera is pointing at, bef


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Pentax Optio S10 Digital Camera

Fuji a345 I have a 2 year old Fuji a345 which periodically has a problem with the lens cover not opening and, of course, the lens not extending into position when the camera is powered on. Generally turning the camera off and on a few times will eventually result in the lens cover opening and allowing the lens to extend into proper position for shooting pictures. Any ideas.


Simply wear and tear.- dirt ingression- damage from a knock- nothing you can do about unless you are a watchmaker.\015\012A repair will be as costly as simply replacing it\015\012Check out Fuji support though to be sure. ... Fuji FinePix A345 Digital Camera

When I turn the camera on the lens extends, the camera beeps several times, the lens comes back in, then the lens extends again, the camera beeps then it shuts off without having the lens come back in.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus Camedia C-740 Ultra Zoom Digital Camera

"Lens error restart camera" However you can hear the motor trying to extend the lens out but lens moves fractionally in and out then shuts down. Also when turned on to view images (green light) the motor still is trying to extend the lens same as in the start function switching to the left (amber light) have tested batteries even date lithium one also memory card. Can you offer any suggestions please?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot S3 IS Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I can turn the camera on to look at pictures, but when I try to take a picture the lens is stuck and does not extend all the way. If I slide it over to view pictures, the lens extends fully and then retracts. It just will not extend to actually take a picture.


If the camera has recently been dropped you may have lens damage that\015\012is preventing it from powering up. If it hasn't been dropped your\015\012problem\015\012may be due to weak/worn out batteries or corrosion on the battery ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Press pwr button the lens extends lcd screens is on for 3 sec. then go's out and lens will not retract press pwr button again lens retracts and extends right back out.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EASYSHARE V1253 Digital Camera

I have a Kodak EasyShare Z1485 IS, the lens barrel is stuck in the furthest extended position. It was left alone and not operated for several months, though I have replaced the battery. The camera turns on for about 3 seconds at a time, I tried to turn it on several times with the lens barrel inching forward each time. It stopped going forward and has become stuck in what appears to be the furthest-extended position.There does not appear to be any particulates obstructing the lens barrel as far


Your camera almost certainly has a lens error ... Kodak EASYSHARE Z1485 IS Digital Camera

I plugged my camera in to a portable printer for cameras and ever since it hasnt worked, It first said lens error and the lens would extend half way, But now the lens extends fully but the screen is blank, Nothing comes up if it plugged into a usb slot either, Please help


You may need to take it in to the camera place to get the internal batery for the clock replaced also you may need to up load the driver program for the camera ... Canon PowerShot A520 Digital Camera

My kodak z1275 camera turned on, extended the lens, then shut off with the lens extended. and now it won't turn back on. New batteries installed.


... Kodak EasyShare Z1275 Digital Camera

Turned on, lens extended, camera shut completely down with lens extended. Tried with different battery, still no sign of anything working.


HI,This problem indicates an internal issue with circuit board or switch mechanism which will require a physical presence of a tech to be fixed.You can try out the below few home remedies if that doesn't help then you will have to g ... Canon PowerShot SD1000 Digital Camera

Lens will not extend on startup of Pentax Optio M10 causing shut down after blurry display for about 1 second. I can hear that the lens is trying to extend and it clicks and jitters when pressed during start up. It is as if something has come undone mechanically internally.


Two possibilities: one bad, one not so bad. If you've recently\015\012dropped the camera you've likely damaged the lens tube (housing), and\015\012the camera will require professional repair. Before you panic though,\015\012the problem that you de ... Digital Cameras

My Olympus FE-320 will not focus. When I turn the camera on, lens extends and retracts a couple of times, camera beeps and turns off. If I press the review button while the lens is extended, I can see old pictures then switch to camera and see a live screen, but out of focus. If I try to zoom, camera beeps and turns off. Sounds like others have the same problem with this camera.


Before sending this camera for a repair, Please make sure the focus setting is not set to "macro mode" (flower shaped).Just a thought.Regards,Waqar ... Olympus FE-320 Digital Camera

No power when I was ready to take a picture it just shut off. lens is still extended. took battery out and recharged it, put battery back in, but still will not turn on. the power light does not turn on and lens still extended.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD750 / IXUS 75 Digital Camera

The camera was working fine until I purchased a pack of kodak rechargeable batteries. After a week or so of using them my camera stop coming on when I would press the power button, it would make this beeping noise and the lens wouldn't extend. After continuously pressing the power button I got it to come on but again the lens did not extend and the screen was frozen. Why am I having this problem and how can I fix it?


Having gone over a month with no response, I assume this is no longer a problem. ... Samsung Digimax S600 Digital Camera

Optio 555 I have Pentax Optio 555 that stopped working when the lens became stuck in the extended position. I turned it on, the lens extended-out, and suddenly the camera was inoperative. Connected to USB to see if PC could override the lack of function but nothing. Can someone provide guidance before I have to break it apart to do internal diagnostics?


According to Pentax, storing the camera lens-down in a warm area for an extended period (a week) can help re-lubricate the retractor drive in cases like this.This camera seems to have a predisposition to lens retraction problems. Try som ... Pentax Optio 555 Digital Camera

The lens on my Olympus Stylus 710 will not extend when powered on. The lens tries to open a few times, but never extends to normal. The blades also try and only open half way and then close again. The camera does power on to download and that works fine. Any suggestions? Help? Thanks


Fresh batteries in [email protected] ... Digital Cameras

My Olympus FE-320 will not focus. When I turn the camera on, lens extends and retracts a couple of times, camera beeps and turns off. If I press the review button while the lens is extended, I can see old pictures then switch to camera and see a live screen, but out of focus. If I try to zoom, camera beeps and turns off. Sounds like others have the same problem with this camera.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus FE-320 Digital Camera

Cybershot W150, when I turn it on, the lens extends...the shutter opens...but the LCD screen does not come on. Then the lens starts retracting and extending about 3 times and the camera shuts down. I can view and down load the photos that were on the camera, but the shutter button does not function.


... Sony Cyber-Shot DSC-P72 Digital Camera

On/Off Switch Hi My problem with the 5050Z is as follows; When I switch the camera on the lens extends and then retracts but not always. This can carry on until I turn it off. On the odd occasion that this does not happen, should I lightly touch the on/off switch (but not move it) the lens begins to retract and extend again until I turn it off. Has anyone experienced this problem, if so, is there a solution? I've tried removing the batteries for 24 hours to force the camera to fully res


I too have experienced the same situation .... I have THREE C-5050's and "REGULAR" part seems to occure when the camera is overworked, or WARM. Does your camera become warmer is you are shooting many picturees one after the other? When it cools down ... Olympus Camedia C-5050 Zoom Digital Camera

Hi, When switching on, flash opens,selection light is orange and lens does not extend, evf and lcd are blank. After approx one minute, selection light turns green, lens extends and evf works but no lcd. Review does not work in either. Mike


Most likely the tiny back-light bulb for the LCD screen is burned out, LCD's produce no light of there own and depend on being lighted from rear to be visible, u will need to have the back light bulb checked and replaced as ... Kodak EasyShare Z710 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.0990 seconds