Having problems with your Sony Cyber-Shot DSC-S500 Digital Camera ?

Inability to download photos from camera to laptop

\015 I have Sony cyber-shot DSC-S500 digital still camera.The memory stick pro Duo does not fit in any of the ports in my Compaq laptop. I want to download all the photos in my laptop. I tried using USB cable and followed the instructions given for printer. Hardware was detected but if i opened the camera no photos were displayed. Please help\015

Answers :

Use a cardreader to download your pictures.
The easiest way is through using the CD that came with your camera that contains a view and print program for the Sony Cyber-shot. If you don't have this disk, another method can be used to access your photos as follows: When Windows recognizes the hardware, a pop up widow will ask how you want to use the memory...select open file to view contents (file folder icon). The pictures are not immediately visible. This will open the camera memory in Windows Explorer and you will find a file called DCIM. Open the DCIM file and also the next file that is displayed. This file folder will contain teh .jpg images that you can view or copy and paste into a different folder on your computer.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-S500 Digital Camera

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