Having problems with your Sony Cyber-shot DSC-S650 Digital Camera ?

The camera was dropped and it fell on the lense jamming it.


Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-S650 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

The camera was dropped and it fell on the lense jamming it.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cyber-shot DSC-S650 Digital Camera

Jammed Lense) My camera was dropped (short distance) and the lense/soom seems to be jammed. The camera will not completely turn own. When I turn it on, the lense tries to adjust and it automatically shuts down. Any quick fixes for this?


Make sure the lense is not bent. If so, gently straighten it. This worked with mine. ... HP Photosmart R717 Digital Camera

Jammed lens I dropped my nikon coolpix L18 as I was taking a picture and it fell right on its lens! I guess it jammed, i picked up the camera and the lens looked like it was pushed in crooked. Now when I turn on the camera, it says lens error. What can I do to fix this? Do i need a new camera? =(


Hey latyrant,\015\012 If the lens visibly looks crooked then the lens is probably broken and needs to be repaired by an authorized service technician. One thing you could try is placing the camera on a flat surface w ... Digital Cameras

Jammed lense My camera got dropped and now it won't focus. It's like the lense is jammed or something. Is it fixable?


Take the batteries out and let it power down push the lens in slowly to reset the motor, then put the batteries back in this should clear the jam if not it will need to be taken to a camera shop.. Thanks Rulds2008 please rate me!! ... Kodak EasyShare V803 Digital Camera

I dropped my Panasonic Lumix DMC Fz7 camera and it landed on the lense while open. now it's jammed and won't open or close. when I turn it on I get the message "remove lens cap and press arrow button" even though the lense cap is not on.


... Panasonic Lumix DMC-FZ7 Digital Camera

My camera was dropped and now the lense is jammed in. and it will turn on and say lense erro. and it will shut off. is there anything that i can do with out having to go to a shop?


I suggest you call Nikon Support and ask them to replace your lens motor. If your under warranty, you might as well get a replacement. Otherwise, you can ask a repair shop to replace your lense. ... Digital Cameras

Lens error dropped camera, landed on lense and now lense is jammed and won't open..its a Nikon E5600


Hi there,There;s an stuck up on the mechanical gear inside cause of sudden\015\012outage of battery, i don't really advice this but try to soft slap on\015\012the device just to make that disalign gear back on.update me more h ... Nikon Coolpix 5600 Digital Camera

Camera dropped and lens is stuck one day i tried to make a video on my camera but then it fell and now the lense is stuck and when i turn it on it wont come out and when i turn it off it wont close


This may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps. ... Samsung S630 Digital Camera

Jammed lense I dropped my cybershot camera on the tile counter. Lense is stuck in the out position and is off kilter. The two pieces don't line up and it won't go back in. Can it be fixed? How do I do it?


Good news and bad. It can be fixed, but this is not a DIY project. Any attempts at fixing it yourself will likely worsen the problem. The camera needs professional repair, but make sure that you get an estimate before you commit to the repair -- y ... Digital Cameras

Dropped camera on lense and now lense won't open. camera beeps when turned on


Try these procedures. ... Samsung S860 Digital Camera

I drop my camera and it fell on the lens and now it's jammed. Is there a way to unjam it?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EasyShare C743 Digital Camera

My ge a735 has a lense error while the barrel is extended out and it is crooked. i dropped the camera while the barrel was out and it jammed it. How do i fix this?!?!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... General Electric A735 Digital Camera

Lens Error. Hi. I dropped my camera on the 30th of December last year, while taking pictures of Christmas lights. This happened, when I was being stupid, because I didn't put my wrist ********. It slipped right out of my hands and fell lens down on the concrete while it was on. I picked it up and it said: lens error. When I turn it in, the lens will go out as normal, but the message will appear and it will turn off. The shutter only closes halfway. I think it is jammed. Is there anyway to fix th


Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. ... Nikon COOLPIX L18 Digital Camera

Our Camera was dropped and the lense was out while it was dropped. The lense now appears to be bent in a downward direction and wont retract in or out. The camera did a series of beeps and turned off. Now wont do anything and we are not even able to connect to the computer to download the pics that are on there. Does anyone have any suggestions of fixing this ourselves or if not what we might expect to pay for a repair of this issus? PLEASE HELP!! Olympus FE-360 Digital Camera Purcharsed in Dec


I had a similar problem with my FE 280. I just used a pair of plyers and gently straighten the lens and it works fine. You are going to pay to fix it more than the camera is worth so no harm in trying ... Olympus FE-360 Digital Camera

My Canon A430 Camera got a bit wet when I fell into a Dam this weekend. The camera did not at all touch the water, but a few drops of water did land on the camera. After drying the few drops off, the camera still worked for the whole day as well as the whole evening, but the next morning the camera did not work. The green light above the screen on the top left does flikker when the camera is turned on (which is normal). I am even able to take a photo and the flash works. Through all of the the s


Apparently, Some water worked its way into the camera circuitry. You need to stop trying to get it to work...you're only making things worse. Remove the card and battery. Bury the camera in a bowl of dry rice for a few days to absorb any moisture. ... Canon PowerShot A430 Digital Camera

Broken Lense My VPC-E760 Sanyo camera is a little over 4 mo. old. It was dropped about the 2 mo. i had it. Then lense popped back ito place, but it makes a funny noise when turning on and off. (or going in and out when previewing pics). Last night, it was working fine then turned off, said 'lense error 25' 'lense error 22' and 'lense error 12'. I don't know why! I tried to find out what it meant, but i couldn't SOMEONE HELP!!! lens will not go in. camera reads lens error 12 and 25


\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min. ... Sanyo VPC-E760 Digital Camera

Digital camera well i have a sanyo digital camera it has 8.1 mega pixels and why i was tryna hand my friend the camera it fell on the floor............. the camera isnt broke it comes on and everything its like the lens is jammed and i need to find someone that can un jamm it because when i turn it on it cuts back off be cause the part that come out when u turn it on is jammed.


Greetings queen_kayla1,\015\012\015\012Unfortunately any type of impact damage will void most manufacturers and extended warranties. You can have this repaired at any qualified repair center, however you would need to pay for the repair. ... Digital Cameras

I dropped my camera and since then I can take photos, the camera focuses, my display is fine when viewing previously shot images and the normal display information but when the shutter is pressed all o see is black. I don't know if the images are being taken or if they aren't. I tried taking of the lense and pressing the shutter and a black box with a **** of light shows. With the lense on nothing but black shows. Is this issue with the lense or body? Any feedback is appreciated.


When you take off the lens and fire off a shot, does the mirror go up and return or does it stay up? If not, is it possible that it is staying up when the lens is connected? When you fire a shot, can you hear it returning? ... Canon EOS 400D / Rebel XTi Digital Camera

My camm! I have an olympus digital camera fe-170. when i turn on my camera, the lense come out and the LCD screen is black, when i try to turn it off, it doesnt turn off, but after like 10 seconds it turns off by itself. but when it turns off the lense dont go back in?! then when i try to turn it on, its the same thing. when i plug it into the computer, the lense go back in, but when i unplug it from the computer and try to turn it back on again...SAME PROBLEM. i did drop it before, but can i do


I think thy will say you, replace lens unit. but lens is very expensive, so we can buy new one camera. I have the same problem, i found focusing lens wheel teeth slipping, no parts available, so i covered a gum coat on the teeth. ... Olympus FE-170 Digital Camera

HELP! :( I was messing around with my camera, and I dropped it. HARD. the lense was popping out... so I thought I could fix it. Now the mini lense is pushed in like when it's off, but the outer lense part keeps turning a little when I try to turn it on. Please help!!! I THINK I KILLED MY CAMERA :(


... Samsung ST90 Digital Camera

I have an olympus digital camera fe-170. when i turn on my camera, the lense come out and the LCD screen is black, when i try to turn it off, it doesnt turn off, but after like 10 seconds it turns off by itself. but when it turns off the lense dont go back in?! then when i try to turn it on, its the same thing. when i plug it into the computer, the lense go back in, but when i unplug it from the computer and try to turn it back on again...SAME PROBLEM. i did drop it before, but can i do anything


The lens is bad, needs to be replaced. Maybe purchase camera on ebay with broken LCD but good lens. Replacement can be time extensive. Will need #00 or #000 phillips screwdriver and solder iron. Remove 6 exterior screws+2 inside battery door. Take of ... Olympus FE-170 Digital Camera

Jammed lens My zoom lens is jammed, and when I switch on the camera the red light switches on but no picture appears on the screen. The zoom lenses remain as they are when the camera is both on or off. (they are jutting out as if the camera is switched on.) Can I repair my FE-210 and if yes how?


Would be best to send to repair center ... Olympus FE-210 Digital Camera

Lens jammed??? Okay, Sadly, I did drop my vivicam4345 digital camera, while trying to take pictures... T_T I guess in a momentary lapse of judgement I failed to put the strap around my wrist.. but whatever, it still happened.... sooo.... my problem is this: Everything on the camera works, except the lens, I never get a "lens error" message either, however, now that it's been dropped the lens does not go completely inside/flush to the camera....and the inner ring of the lens does not really exten


Take it to a camera shop like jessops to see what they say. ... Vivitar ViviCam 4345 Digital Camera

Nikon d3000 I made the mistake of recently dropping my new D3000 (Was in a padded case, and only fell a small distance) but since the fall my pictures are not at all in focus and are very foggy. Everything else seems fine except for the fact that a small black piece of plastic fell out, though I am not sure if it fell out of the lens or the camera body. My big question - do you think there is a problem with the camera body - or is it the lens? http://www.tiikoni.com/tis/view/?id=aaa702a (Pictu


Did you try a different lens if you did send your camera in for repair . the lens gets damaged easy ... Nikon D3000 Digital Camera

I dropped my camera in water, the lense got moisture in it but was working right away. I had opened the inside of the camera to make sure nothing got wet. I set it out to dry. The lense is dry of moisture but the buttons wont work and the camera wants me to input the date. But, since the buttons won't work I can't, and now I can't take picutres.


Get a new camera - you will have other problem besides the obvious ones. Liquid will produce corrosive material after it drys and remain in the camera and will be difficult to remove later. ... Fuji FinePix F20 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4282 seconds