Having problems with your Sony Cyber-shot DSC-T10 Digital Camera ?

I dropped the camera and am getting an E:61:10 message and it won't zoom, can this be fixed?


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-T10 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Wont Focus I dropped the camera from my tall dresser about 5 feet and now it wont focus. It makes a clicking noise when I try to zoom in. Also when I zoom in it gets dark around the coners of the screen. Can we fix this or do we need to take it in and get it repaired.


If its making a noise when you try to zoom in and out I would suspect physical damage. The more you mess with it the greater the chances of damaging it beyond economic repair. I would take it to the local authorized canon repair shop. ... Canon PowerShot S1 IS Digital Camera

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma


YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

When ever I try to use the zoom button I get a message saying system error (zoom) I have also gotten a message that says Please turn off camera and turn on again... What is going on with my camera and what needs to happen to get it fixed!


When you first switch on the camera the lens will motor forward?\015\012\015\012If it does so then either the zoom control button is faulty or the control pcb \015\012\015\012If the lens does not move on first switch on then i ... Panasonic Lumix DMC-FZ28 Digital Camera

I dropped the camera and am getting an E:61:10 message and it won't zoom, can this be fixed?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-T10 Digital Camera

Digital camera got dropped into the sand, and some sand worked its way into the lens and focusing system, and now the camera cannot zoom or focus, but still turns on and takes pictures i have a lumix dmc fx12, and it got dropped into the sand at the beach. the shutter wont close properly, there's sand in the lens, and it won't zoom. Please help!! i don't know how to fix it!!


THIS SOUNDS TERMINAL, BUT YOU MIGHT TRY USING CANNED AIR LIKE YOU USE TO BLOW DUST OUT OF YOUR COMPUTER, AND SEE IF IT HELPS ANY. MOST OF THESE CAMERAS ARE MADE WITH THE IDEA THAT THEY WILL NEVER BE TAKEN APART OR OPENED FOR CLEANING ETC. SO, THAT IS ... Digital Cameras

Zoom broken my camera was on then bed & the zoom was out to normal level. i tripped and fell on it & now the inner bit of the zoom is wedged at an andgle and wont move. i tried turning the camera on to see if it could move it at all itself and the mechanism tries 5 times then gives up and the camera turns off without turning the screen on. Does this sound fixable as i only got it xmas '07 and my dad never took out the insurance. If yes any ideas where I could take it/send it to get it fixed? I l


The impact damaged has jammed you lens assembly. I see these all the time in my shop. If it can be repaired without parts a shop should be able to do it for you for around $75. If it needs a new lens however it will not be worth the cost (the part ... Olympus FE-210 Digital Camera

Dropped Camera I dropped the camera and now it wont turn on by the power button, but it does cut on when plugged to the computer to download pictures to computer. I took it to this guy around my hometown and he said it was the main circut board and it couldnt be fixed. He also said that he couldnt even get it to cut on the way that I do. After picking up my camera I tried my way of cutting it on and guess what! It worked. Please tell me what to do


We, the manufacture, would not repair it for you. You can call us at 800 730 6597 for a replacement cost. \015\012\015\012Trevor Gordon\015\012Senior Customer Tech\015\012General Imaging Company\015\012(Exclusive GE Di ... GE A830 Digital Camera

I dropped my panasonic camera onto the zoom lens. the zoom will not close, the shutter stays open. When I turn on the camera it says "please turn off camera and turn on again." When I do this the same message comes on again. Is it worth geting fixed?


... Digital Cameras

I dropped my camera and the zoom lense is crooked. It won't let me take any pictures and it says "zoom error". Do I need a new camera or can I fix it? If I can, how? p.s.: I managed to get the lense strait, but it still won't work.


Chances are that you did more harm than good when you straightened the lens. Unfortunately, there is no DIY fix for the lens problem, so you are forced to decide between professional repair (possibly too costly to justify) or a new camera. Sorry th ... Fuji FinePix J12 Digital Camera

Zoom Error While taking a picture of my daughter at Disneyland, I accidently dropped my camera, while in picture mode. It must have been about a 3 foot fall. It landed on the extended lense causing it to disalign itself. I attempted to push lens back into it's proper alignment. Now that I turn on the camera, I automatically get a "Zoom Error" fault in the LCD screen. Is it possible for me to fix it or what do you suggest? Thank you for your time and efforts..... Sincerely Alex Z.


Lens unit has to come out to see whether the problem can be sorted out without spares going in. But unfortunately you have to go from the back on this model which means disconnecting and removing all 3 pc boards and the LCD screen and then loosening ... Fuji FinePix S7000 Digital Camera

Digital camera i have a purple kodak easyshare m753 digital camera that i bought off of ebay and my problem is when my friend was looking through my pictures he accidently dropped it face first onto the lens and now the lens is stuck and it wont go in or out of the camera. so i was wondering if it can get fixed, and if so where can i send it and how much would it cost?


Hey brittaney89,\015\012 There is likely damage to the lens. There are many authorized repair centers. I would either contact the manufacturer and they should have a list of authorized repair centers in your area, or you could bring it ... Kodak Easyshare M753 Digital Camera

I too have the same problem with my DMC-FS15:- When I turn the camera on in either record or review mode, I get a system error: zoom message after a few seconds, and the camera is inoperable. Then when I turn the camera off, the lens does not retract. Is there updated software that can be downloaded and installed via the supplied USB cable, or any other fix? Regards Martin J


Well perhaps it is just the battery I wonder if this problem isn't simple a bad battery try a replacement, as sometimes they just go bad, and this is indeed a symptom of a battery not working properly. If you have an original power supply, then try i ... Panasonic Lumix DMC-FZ28 Digital Camera

I dropped the camera this morning & now it wont turn on at all. I am just sick. Help! It fell on the top edge by the zoom button. When I picked it up, the side door (usb input etc.) was open. I tried to charge up the battery & that didnt work either. I called Lumix/Panasonic & they are helpless. They told me that I can send the camera in to be replaced for 175.00. I may as well just get a new camera.


... Panasonic Lumix DMC-TZ3 Digital Camera

Hi my son dropped my digital camera while the lens was extended and now it wont retract and it says zoom error also the shutter wont open fully or close, the lens is at a slight angle and wont budge do i have to take it to get repaired or can i pull it apart myself thanks


HiIt helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)One ... Digital Cameras

I have a fuji finepix S5100. Sometimes when I turn on the camera the lens won't move and I get a zoom error message. This morning when I turned on the camera the camera can on as it should but the lens makes a clicking noise that it didn't used too. Can this be fixed? My husband is not afraid to tear into anything, if he just had some direction.


Hi.This is a common problem , generally indicated as lens error. The problem is often caused by dirt or dust in the lens gearsPossible reasons are :* Faulty lens mechanism or jammed lens (camera usually turns off b ... Digital Cameras

Lens problem I dropped my canon on a hard surface from about 2 feet. It will not close and I get the restart camera message... The lens are blocked and on the screen I have: Lens error...restart camera. What should I do ? I don't trust the services from my country and I wish to fix it my self but I need some help please ...


Sir this problem is most common one .but it needs to be done by\015\012sophisticated tools and well trained technicians.\015\012here whole lens system has been damaged.\015\012if lens(inner glass) is broken then it must be sent to a ... Canon PowerShot SD600 Digital Camera

ZOOM ERROR my camera got started up in my bag and now the zoom is jammed and wont work, how much is it going to cost to get it fixed? alex


Fuji will replace it, contact them. I had to replace mine 4 times, and they finally sent me a new camera. Now, I am also experiencing the lines across my photos with the new camera. It seems like they have many faulty products. ... Fuji FinePix E900 Zoom Digital Camera

I have JVC Everio GZ-MG155 and until recently I was pretty happy with this camera. Few days back, I accidentally dropped it and now camera lense are stuck at one place (in zoom). Lense are not able to focus as well. I bought it from costco around 2 and half year ago and it is now beyond warranty time. I do not want to scrap it as I like it and it has good analog input functionality (which I use to convert VHS(analog) videos to digital videos). Is there any way I can fix it on my own or get


Hi,This has to be taken care by a Technician as this is a tricky Fix.If you could tell me your Location, i could try to Find, if some reputed shop that might charge you less amount.Let me know, so that we could proceed. ... Digital Cameras

My grandson dropped my camera and the zoom was out,it got crooked just a little would I be able to fix it?the camera lites up and everything works like the menu,reviewing the pictures but wont take the picture.


Try adjusting the zoom lens back into place. It may require a little force to re-seat the lens. If this doesn't work, then your camera needs professional service or replacement. ... Digital Cameras

Every time I turn the camera on, the error message, "ZOOM ERROR" appears and it will not let me take any pictures. It will not move away from the screen with the error message. How do I fix this setting and get back to the normal setting?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Fuji FinePix S700 Digital Camera

Zoom error dropped the camera on the floor whilst on a night out. Now it says; 'zoom error' and wont focus on the image properly. I need this fixing a.s.a.p. How do i solve this problem?


How to fix my fujifilm j110w being focus error? ... FUJIFILM J110w Digital Camera

256mb Card I have a Camedia Digital Camera C-5050 ZOOM. I have 3 xD cards for it, a 32mb, a 256mb and a 2gb card. The first two work with out any problems, but when i use the 2gb and it asks me to format it I keep getting a message that says there is a card error. This seems to happen with any card size higher than 256mb. Is there anything I can do to fix this?


Maximum card size supported for C5050 is 2GB (CF/Microdrive slot) and 512mb (XD card slot) ... Olympus Camedia C-5050 Zoom Digital Camera

I dropped my camera and my lense wont come out now and i keep getting an error message is this fixable>?


... Digital Cameras

I dropped my fujifilm s1000 camera and now when I turn it on I get "zoom error" on the screen and it does not work. What can I do to fix this problem?


HI,Due to drop camera it seems lens mechanism assembly got internal damage and causing Zoom Error because camera system control is not getting correct position signals from lens mechanism while driving it.Nearest Fuji Service Center is go ... Fuji FinePix S1000FD Digital Camera

When I try to take a picture I get the Error message '' Zoom Error''. How do I fix the camera?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Fuji FinePix S700 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5477 seconds