Having problems with your Sony Cyber-shot DSC-T500 Digital Camera ?

Sony t500 digital camera memory stick

\015 My 8GB memory stick shows up as 8GB on the computer and whe I take still pictures it shows I can take about 2000 pictures which is what i would expect. However, when I switch to video it comes up with the error 'not enough space on memory stick'. I have reformatted on the camera and it is jow formetted in FAT32 format. Any ideas what the problem can be?Tony\015

Answers :

I have news for any of you who bought this card. This part number MS-EX8G is fake. The MS-EX card is Sony's newest fastest card on the market as of late 2009. It has a burgundy color face and there are already fake cards that look like it. The black cards and even the red cards have different part numbers.

The new MS-EX cards are only available in 1GB, 2GB,and 4GB capacities currently according to the sony usa website. There are few US sellers who actually have this card right now. It is also available in the phillipines under the same part number and widely available there.

Here are the specs from Sony:

Type: Memory Stick Interface (serial/4-bit parallel/8-bit parallel)
\015\012User Memory Capacity: 1GB, 2GB, 4GB (approx)
\015\012Write Speed: 40Mbps minimum (when optimized with compliant host\015\012devices) (4-bit parallel); 120Mbps minimum (when optimized with\015\012compliant host devices) (8-bit parallel)
\015\012Output Voltage: 2.7V-3.6V
\015\012Power Consumption (in Standby): 5mA (max)
\015\012Transfer Speed (Parallel Transfer): 480Mbps (60MB/sec) in Parallel Transfer (Theoretical maximum speed)
\015\012Average Operating Current (Serial transfer): 65mA (max)
\015\012Average Operating Current (Parallel Transfer): 100mA (max) (4-bit parallel); 200mA (max) (8-bit parallel)
\015\012Weight (Approx.): 2g
\015\012Dimensions (Approx.): 20 x 31 x 1.6mm
The 4GB card has a SRV price of over $100USD but it is available most places for about $75. If you want to confirm the card you purchased as a real card and not fake, you can contact sony and they can help you determine if your card is genuine. If it isn't you can often get a refund from the seller and also can turn them in to your local police, the manufacturer and even your credit card company so they know whats going on.

letting the credit card company helps because if they get enough negative **** from consumers the cc company can suspend or revoke their ability to accept credit cards. chargebacks also reflect poorly on the seller and can get them busted as well.

alerting the police can get them thrown in jail, and alerting the mfg can cost them major fines and jail time as well.

hope this helps and good luck. BTW - dont take my word for this, check it out yourself. contacting sony about this is the best and safest way to make sure you are buying a genuine sony product. dont be a victim.

Just received my T500, and had same problem with a Pro Duo stick. I ended up having to buy a Pro Duo Mark 2 card, which captures video perfectly.

So it seems the T500 will not capture video on a standard Pro Duo card, only with the Mark 2 version.

I will personally be complaining to Sony, as this is not made clear in the manual.

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-T500 Digital Camera

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