Having problems with your Sony Cyber-shot DSC-W100 Digital Camera ?

Access Door open message appears when I power on

\015 When I power on my camera I get a message that says "Access Door" even though the battery compartment door is closed. It then tells me to turn off the power and then power back on. When I cycle the power I get the same message saying that the battery door is open.\015

Answers :

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W100 Digital Camera

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Suggested Questions/Answers :

Access Door open message appears when I power on


... Sony Cyber-shot DSC-W100 Digital Camera

I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju


Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function. ... Sony Cyber-shot DSC-W50 Digital Camera

Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?


I have a Sony P32. Found the answer on another board'\015\012Hit the front of the camera where the lens is on carpet a couple of times. I jars the problem loose ... Sony Cyber-shot DSC-W100 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

When it is turned on a message saying "access" appears then a message saying "turn the power off and on again" . the whole time this is happening the lens moves in and out


Problem in lens unit repair or replace it ... Sony Cyber-shot DSC-W55 Digital Camera

Error message 05 appears in status screen. Camera powered down for 15 hours and message changed top "busy" but still no access to menu or any other control. shutter will not work. cannot view files. many thanks


Have you removed all batteries, including the date battery? If not,\015\012please do that, cycle the power switch and shutter switch a few times\015\012and then let the camera sit for half an hour or so. After that, put the\015\012batteries back in a ... Canon EOS 40D Digital SLR Camera Digital Camera with 17-85mm IS USM Lens

My Casio EX S600 - Upon powering up the lens opens closes beeps or buzzes 2 to 4 times and powers down ? Have made sure battery is charged after low Battery message appeared ... tried with same result


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Digital Cameras

How do I fix the issue when I start the camera I get a message given as access and the shutter keeps opening and closing and then I get a message asking me to power the phone off and on


... Sony Cyber-shot DSC-W35 Digital Camera

My camera was dropped accidentally while capturing a image. After that i switched off and when I switched on for next snap, display shows access and after few seconds a message appears saying" Turn the power off and on again" I did this several times but no effect and even i removed the battery and inserted back still no use. Please help.


I am a technician who repair any electronic devices, i repair digi cam a few hours ago, foreign object or dust is not the cause of that error, digi cam has 3 lenses, 1 is outside lens, 2 is is the swinging lens and 3 is the retractable lens,... do no ... Sony Cyber-shot DSC-W55 Digital Camera

When I turn on my camera I get a error message that say "Turn the power on and off again". My lens appears to be stuck and won't open. I believe this is the source of the problem. No matter how many times I turn it on and off I can't get any results. What should I do?


Hi, If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dropped it, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside th ... Sony Cyber-shot DSC-W50 Digital Camera

The power turns on but the shutter door will not open or extend, it prompts to turn off the power and turn power back on. I am able to see the photos thru the home button already taken that are stored on the card and do the other functions, but am unable to shoot new pictures because the shutter door remains closed. You can hear it trying to open but it will not.


Usually when you see this either the shutter cover motor has a problem or the cover is jammed. You can try gently helping the cover open but don't force it. You haven't mentioned the camera model so I can only give you some generic advice ... Digital Cameras

Sony Mavica MCD250 -"Door Open" error message


Have that opened up in a service center and tell them that you dropped it. they will tell you that the sensor is busted. that will have to be replaced. hope this helps.\015\012\015\012fixya! ... Sony Mavica MVC-CD250 Digital Camera

Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards


If you have a memory card in the camera, take it out before turning the camera on ... Sony Cyber-shot DSC-S600 Digital Camera

Camera lens doesn't open- message turn the power off and on again


Dropping it may have damaged the lens barrel. You probably need service. ... Sony Cyber-shot DSC-W55 Digital Camera

When power turned on. The word access appears. Then an alarm sounds & the lens moves in and out and the words turn the power off and on again appears. This is repeated each time the power is turned off & on. I have replaced the battery.


I have exactly the same problem. i have tried tapping it gently, hitting it hard, changing the battery etc. nothing seemed to work. i guess the best bet is to take it to a service centre ... Sony Cyber-shot DSC-W55 Digital Camera

When turned on, Access comes up, and lens goes in and out 3 times, then screens says to power off then on again, This will repeat when powered off and on again and so on. I have tried a factory reset, but the same things appears. Access, then power off and on again


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Power cycling My T1 sarted turning itself off and on while in the cradle. I was downloading pics to my PC. Power to the cradle is not connected. Only the USB cable. Also, it appears that openning or closing the lens cover is not always turning the camera on and off as it should. Power shows 45 min left. I have removed the battery and it looks OK. Contacts appear clean.


This seems to be a circuit fault\015\012check the manual[Full manual on the software CD in PDF]\015\012And look for any fault indicators.\015\012If no sign then the manufacturers Support\015\012If it is 'young camera' it may be replaced.\015\012But ... Sony Cyber-Shot DSC-T1 Digital Camera

SONY DSC-S600 Sorry, no actual error -- what happens is this:- Power on camera, message comes up "Turn the power off and on again". Tried this-no good. New batteries-still no good. Sometimes it will start with an "Access" screen and then go into the "Turn the power off" message. Hope this explains the prob better Regards Sandra


If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below: \015\012\015\012Please press MENU to display the menu items.\015\012Please go to the SETUP menu and select the SETUP ... Sony Cyber-shot DSC-S600 Digital Camera

Brought my cyber-shot to the beach and had it in a camera case. When I got home it was a little bit moist on the inside of the case, and the lens would not open at all. On the screen it said to power the camera on and off again. There were a few grains of sand around the lens so I gently tapped in and it opened. Now, although it is opening I still cant take pictures. It is still giving me the same message to power it off and back on. Is this fixable?


How long since this happened? Has the camera had time to fully dry out?\015\012Open all orifices, and let it sit on a dry paper towel, or cotton towel somewhere safe until it is fully dried out. Remove the batteries from all locations before y ... Sony Cyber-shot DSC-N2 Digital Camera

When I turn on the camera, an "access" message app...


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W100 Digital Camera

Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you


This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Hi, I have a panasonic Lumix, DMC-FS5 digital camera. When I turn the camera on and it's on 'photograph' mode, a message keeps appearing after a couple of seconds saying: "please turn camera off and then on again". I get the same message everytime and am unable to take any photos or even access the menu options. There are no problems when the mode is set to 'playback' mode. The images are still there and I can scroll through, as well as access the menu.


Hi,I had this same problem. I have just pulled the lense (not with any major strength) when it was fully extended. This seems to have solved it for me!! ... Panasonic Lumix DMC-FS5 Digital Camera

When i turn on power the word "ACCESS" appears on the screen for 5 seconds. then the words, turn the power off and on again, appear with a beep and a flashing orange light near the view finder. I can look through the dsaved pictures and use the menu functions, but cannot take new pictures.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

When I turn the power on my Sony DSC-P200, a message comes up "access" which fades out. Then it clicks several times and then another message pops up saying "turn power off and on again". I get the same sequence when I turn it off and on again. Any suggestions on correcting the problem?


\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min.\012 ... Sony Cyber-Shot DSC-P200 Digital Camera
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