Having problems with your Sony Cyber-shot DSC-W100 Digital Camera ?

The lens doesn't open or close properly. I can hear the motor trying to open it. The screen says turn off and on again but I get the same result.


Answers :

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W100 Digital Camera

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Suggested Questions/Answers :

The lens doesn't open or close properly. I can hear the motor trying to open it. The screen says turn off and on again but I get the same result.


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Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards


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When I turn on my camera I get a error message that say "Turn the power on and off again". My lens appears to be stuck and won't open. I believe this is the source of the problem. No matter how many times I turn it on and off I can't get any results. What should I do?


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Zoom error When i turn the camera on, the shutter opens, then closes, then it beeps and says zoom error on the screen. I am able to shut it off, take pictures off it that are on it, get to the menu screen, and pretty much everything that isn't taking pictures. le focus ouvre plus et ou ne ferme plus focus erreur


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I tried to find more information on the zoom error, and couldn't find much, but I did find a free manual, which might help:\015\012 ... Olympus Camedia D-510 Zoom Digital Camera

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?


Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

When i turn my camera on, it seems fine, all buttons functional. When i take a photo, it flashes, but no photo will pop up in my screen. Instead the screen stays black, and then the battery starts to get really warm. then i cant turn it on or off, the only way to get the batter to stop heating up, is to take it out of the camera. i can put the battery back in, turn it on again, but it will say no pictures had been taken, and the problem continues every time i try and use it. There is no history


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When turned on screen reads "lens error" and the camera struggles to open the lens. It won't open the screen says error and only way to turn off camera is to pull the battery out.


Does the lens seem stuck, does it not extend or retract properly? Try to unstick the lens by gently pushing it in or pulling it out a little bit. IF that fails, the gears are too misaligned to repair it without opening it. ... Nikon Coolpix S210 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".


Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem ... Sony Cyber-shot DSC-W30 Digital Camera

Getting access I turn the camera on, then the word access appears on the screen, then it says to turn the camera off and on again. it keeps repeating this each time you turn the camera on. How do I get pass this and be able to use the camera???


Gently hold the lens when you first turn it on to prevent it from going back in the camera. That worked for me. ... Sony Cyber-shot DSC-W30 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

Just bought it my 1st try, i put the memory card in put the battarys in, on the screen it says turn off then turn on again, it happens every time it is the fuji s3200 cant get back to the menu cos it say turn off so just in a circle


Your camera is defective....return it immediately. ... Digital Cameras

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

I just purchased a i936 yesterday. Put batteries in, turned on. The lens extended, lens door opened,the screen says Polaroid with color bars. Then, lens retracts, screen says Goodbuy w/ bars. I tried new batteries, I got into the menu and did reset. No image on screen, except commands.The above situation lasts about 3-4 seconds.


The lens will automatically retract in and will say Goodbye, only if the batteries were empty or drained. However, in your case, you have purchased a new battery and in face the camera is new. The reset is supposed to be bringing back the camera in ... Polaroid Digital Cameras

When i turn on my camera i get a blue screen that says msdc and it will not let me do anything and it wont even turn off and to get it turned off i have to take the battery out


The MSDC error can be related to the memory card having bad sectors or \015\012has \015\012become corrupt on itSo what you can try here to correct the is for \015\012you to reformat the card to get it\015\012 working or take the card out of the ... Digital Cameras

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Cannot turn off picture protection feature on VPCS1070. I can get to screen that shows little key, but can't figure out how to turn it off. By the way, I'm 79 years old (Brownie Kodak age), so am not to computer savvy. The manual says just go o the protection screen and turn it off or on. I can't find where to do that.


Never mind - I finally fixed the problem. I just reformatted the Internal Memory and all is well. Thanks Anyway. ... Sanyo Digital Cameras

When i turn on my camera the green light continues to blink then i sometimes get a black screen that says "lens error, restart camera" on the bottom of the screen. I cannot turn the camera off unless I take the batteries out or wait and it turns itself off


Remove battery and reset when you switch on tap on the lens hood several times. Listen if the jammed motor releases if not repeat again . It there is no result then wee might need to open the camera but only if your are equipped and have experience w ... Canon Powershot SX110 IS Digital Camera 9.0MP
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