Having problems with your Sony Cyber-shot DSC-W100 Digital Camera ?

Sony Cyber-Shot 8.1 - when I turn the camera on the lens moves in and out several times and then it says to turn the power off and on again. Help


Answers :

There is probably no user solution, it seems that optical lens block is wrong/damaged, the only solution is to replace it.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W100 Digital Camera

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!!! help my brother dropped by sony cyber-shot on the floor and now when i turn it on the screen says "access", the lens goes back in and then comes back out a couple of times, and then it says "turn the power off and on again." what do i do?


Yeah, mine was doing that too. only way it would work is if you tap the bottom of the camera on something. But mine finally today stopped working even after doing that. now it's just garbage. my suggestion is just to purchase extended warranty from n ... Sony Cyber-shot DSC-W55 Digital Camera

Okay, first off i have a sony-cybershot dsc-W80 and one day i brang it to the park and dropped in the sand accidentaly. Now whenever i turn it on, it says cyber-shot on the screen and the lens goes out and in about 4 times, then on the screen it say please turn power off and on again, and it keeps doing the same thing over and over again. please help!


These are always lens error messages-the lens is stuck or off track and camera will need to be serviced ... Digital Cameras

Sony Cyber-Shot 8.1 - when I turn the camera on the lens moves in and out several times and then it says to turn the power off and on again. Help


There is probably no user solution, it seems that optical lens block is wrong/damaged, the only solution is to replace it. ... Sony Cyber-shot DSC-W100 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

I have cyber-shot camera dsc-w55 each time I turn my camera on and it says "access" while the lens is going in and out and finally says "turn the power off and on again". I have used the compressed air and tapped it on my palm many times and it's still not working. I went on vacation in Jamaica and I think maybe


Hi!The focus is stuck - could be sand or something. The lens has to be taken apart and focus profesionally cleaned.I work in a\015\012Sony service center and repair these every day. It will be quite\015\012expensive at Sony service center ... Digital Cameras

Camera problem.. hi every time i turn on my camera, it turns on, but turns right off.. i have a sony cybershot digital camera.. and every time i press the power button it just says cybershot on the screen like if its about to turn on but it just shuts right off.. and the battery is fully charge.. and the lens is just sticked out lik if it froze or something.. help??


Umm well i would think it is doing that just to save the battery so lik wen u turn it on then i would use it as soon as u turn it on if not it probley thinks ur not going to use it so lik i said turn it on and use it as soon as u turn it on......... ... Sony Cyber-shot DSC-W80 Digital Camera

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I dropped my camera, it worked OK for some time then now it shows a black dot image on the viewing screen and on the pictures I take out? what is this, a major problem? ... Sony Cyber-shot DSCH55 Digital Camera

I have small SONY DIGITAL CAMERA DSCW90S,when you turn it on the lens barral slide open, then closes then slides open then closes, the lens shutter keep nicely opening and closing but the barral is not stable keeps oppening and clossing for couple of times and then it says TURN THE POWER OFF AND ON AGAIN, but when i do so, it doesnt help. please help me, thank you :) Alena Lorinczova, DUBAI, UAE


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My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


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... Sony Cyber-shot DSC-W120 Digital Camera

I have a new Sony DSC-WX1 which I have used a few times it has developed a fault where it trys to turn on but the lens goes in and out a few times and then a message comes on screen saying turn the power off and on again! I recharged the battery but this has not solved the problem. Is this a known fault? Thanks for any help.


The motor that drives the lens must be faulty, since its new u can get it exchanged at the sony showroom or service center without any problem ... Sony Cyber-shot DSC-WX1 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

Canon I have a fairly new 1 1/2 year old canon power shot A530. It keeps saying the batteries are low even with new ones in it. It says to change them then shuts off. If I turn it back on it may be ok for a short time then says they are low again. Any suggestions?


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When i switch my digital camera(Sony Cyber-shot DSC-W90)on,my objective moves forward and back(4 times),it stated then on my screen:"Turn the power off than on again". I've done so over time,but nothing happened. So i can't do the main things,which are making photos and videos,but,at the same time, other options are available. I tried to change some options,but nothing happened. Please,help me...


This Is Gonna Sound Nuts But Ive Looked It Up And They Say It Works %99 Of The Time1. turn off the camera and hold the camera on the edges2. you will smack, or pack on Every side Except the\015\012side that has buttons. care ... Digital Cameras

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras

I have a Canon Power Shot SD790Is DIGITAL ELPH and the camera keeps saying card error, card locked. I am aware there is a switch on the side of the card, and it is currently unlocked. When I turn the camera on however, it still says there is an error and that it is locked! Please help! Thanks.


HelloOk, here is something you can try:In your case the \015\012problem is not with the card but rather with your\015\012camera's card reader. This is a rather hard problem to fix yourself but\015\012here is what you can do. ... Digital Cameras

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When you check the card on the computer does it say its full or is their space left on it? Also it sounds like it is only using the internal memory. Have you checked the settings to make sure it is using the memory card?Thanks,Lee ... Digital Cameras

Hmmmm... Hello, Well, when I turn my camera on, there's this weird sound, like it's stuck or something, and then it says "Lens Error" and then after it says "RETRY POWER ON".. I've tried many times, it just doesn't seem to work. Can you help me?


This is a common error with allot of casio camera because of a button flaw that causes the lens to come out when the play or pic button is hit. the problem you are seeing is a stripped zoom gear. casio does not warranty it. ... Casio Exilim EXZ75 Digital Camera

I have a sony cyber-shot DSC-W350. It is only a few weeks old but when I turn it on, the lens goes in and out two or three times and then it says "turn the power off and on again." I took the battery out and put it back in but no luck.


If this camera is only a few weeks old it is stil under warranty. best route would be to take it back to the store and get a new one. \015\012If you did not buy it at a store and it is still less than a year old, contact Sony directly (that wil ... Sony Cyber-shot DSC-W50 Digital Camera

Power on hy, i have repair the shutter button of my camera (SONY CYBER-SHOT DSC-H2) but now it not turn on.When i push the power button the green led it's lit short time and the red led too and i heard a short bip. and that's all.I don't no what to do. Please help. thanks.


HiYou need to open up the camera again and check all the connections for the cables and make sure everything is connected properly. Most likely it's just a cable that isn't plugged in properly.\015\012Hope this helps.\01 ... Sony Cyber-shot DSC-H2 Digital Camera

When I turn on my camera, the lens will retract for like 3 times then will come back in. Then the screen will say "Turn the power off and on again". I've been doing that but it doesn't work. Help!


Hi,Camera gives that error when system control chip does not get initialize signal from lens mechanism.If lens mechanism is defective or camera got dropped then this problem occurred and camera will be apart to fix this issue as some time ... Sony Cyber-shot DSC-W300 Digital Camera

Battery power? I have had my camera for about a year and I haven't yet used it. Every time I turn it on it says low battery and shuts off. I change batteries, and now it doesnt turn on at all. Do I need a wall charger or something? Please help!! thank you


Hi there, try to repalce a new battery, the battery needs to shack. it may be reparable but try a new one to test if it will work. ty ... Samsung Digimax 240 Digital Camera

I have a Sony Cybershot DSC W100. I accidentally dropped it and now it says 'Access' and the lens opens and closes three times then beeps and says, 'Turn the power off and on again'. I have done this and it still doesn't work. I tried to initialize the settings - that didn't work either. I even played around with the lens some, and that didn't fix it. If you have any other suggestions please help! I would hate to have to pay $130 bucks to have it fixed.


They are trying to say that you may need to open the camera and check and clean the lens, because there's a big possibility that the lens is misaligned or worse its bad already and needs a replacement...Good luck......... ... Sony Digital Cameras

My Sony Cyper-shot 7.2 digital camera - the lens will not open all the way, it makes noises when I turn it on like it's stuck and it says Access and then to turn the power off and on again. Nothing is working? Help!


Hi,\015\012 The message "Turn off the power and on again" appears when the lens block assembly start malfunctioning, Therefore you have to replace the lens block assembly.\015\012Thanks for using fixya. ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

When the Sony DSC W100 is turned on the lens goes in and out 3 times, on the screen it says ''turn the power off and on again'' then beeps. Bat is fully charged? Help e mail [email protected]


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W100 Digital Camera
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