Having problems with your Sony Cyber-shot DSC-W100 Digital Camera ?

Locked up- won't even close up- happened when the zoom got pushed to much I guess , just shut off lense extended frozen


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W100 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Locked up- won't even close up- happened when the zoom got pushed to much I guess , just shut off lense extended frozen


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W100 Digital Camera

When I try to power up my Olympus C-5060 5.1 MP wide zoom camera, the lense will extend, there is a pause, the lense goes back in, it beeps 18 times, it tryies again and beeps 18 times again and shuts down. This happens even with a full battery. I tried all of the troubleshooting tips listed on this website to no avail.


Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “le ... Olympus Camedia C-5060 Wide Zoom Digital Camera

Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a


You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera

Camera problem i droped mine today, didnt hit very hard and now it turns on you cant press any buttons and beeps 3 times, then shuts off, it also shows low battery even tho the batteries arent low. i tried pulling the lense out but didnt do any good. the smaller one is pushed in on one side alittle how can i fix this?


Wow i have the same problem ... Samsung Digimax S630 Digital Camera

Camera will not do anything; it won't even turn off. The flash indicator and the ring around the joystick flash all the time and the lense is fully extended. It makes no difference whether it is off or in a mode or what buttons I push.


This is common problem that requires fimware update. Kodak will repair it for $50 or you may get lucky enough to find software update download on the web. ... Kodak EasyShare Z760 Digital Camera

My lens is stuck and it will not extend when I turn on the camera resulting in a lens error. It automatically shuts down. Before it came to this state it was fixated at an angle extended on one side and pushed back on the other. I push the other side down in an attempt to fix it, but I think I may have made it worse. Any help would be nice. Thank you.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Casio EXILIM ZOOM EX-Z70 Digital Camera

Ive had my Camara a while and I really wanted too take pictures today. But when i turned it on it said access, went in and out 3 times, and then said 'turn power off' Ive tried loads of things, such as; Giving it a little tap and pushing the lense, pulling the lense. and i i've even tried initalizing it so many time and that doesnt even work. Soo what am i suppost too do?


Change the batteries....make sure the card is sitting in it right...try these ... Digital Cameras

Jammed Lense I pushed the lense closed by mistake when the powert was on. The lense now won't extend out when power turned back on.


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A520 Digital Camera

Unknown I dont now the specific part name, but the thing that extends out that also has the lense on it wont extend when i push power. All i can do is acess my pictures, but when i flip it to take a picture it wont extend out, and the camera turns itself off. I already tried replacing batteries. Could someone help me?


Easy just grab it pull and twist and pull it to full out and power it on and off ... Fuji FinePix E550 Digital Camera

Lense Issue When I turn on the camera the lense started to move out and then got stuck. How when you turn it on it just trys to adjust the lense but again it is stuck. I am required to remove the batteries to get it to shut off. I was going ot open the case but three of the screws requires a nice special allen wrench, but guess what, they did not provide it. Any ideas where I can score one?


Does the screw you need to remove look like a triangle with 3 points? if it does i had the same problem! went to all kinds of repair stores looking for one, turns out that is a manufacturer only tool so that we cant repair them and we have to have th ... Fuji FinePix S3000 Digital Camera

I PoweShot SD1300 Is that is less than a year old. The lense is stuck open and I get an error message saying Lens Error Will Shut Down Automatically - Restart Camera. I've tried to restart and even removed the battery but the lense remains stuck. Please advise. Thank you - Paul Murakami


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I cannot turn the camera on. I guess it was dameged during my holidaying. I recall that, the camera was excidently turned on inside its holder and as the mechanism tried to push the lense out from the body it was blocked by the bag holding the camera. Now, when I try turning the camera on, the lense could not move forward at all. It gives cracking noises and turns itself off. Could this problem be fixed or better to buy a new camera? Arthur


If your camera isn't under warranty, I think that it has no worth to repair it by the after-sales.\015\012But you can try to fix it by your self, anyway there will be no loss for a bad camera.\015\012May be this post will be any helpful: ... Pentax Optio 60 Digital Camera

When I turn the camera on, the lens extends, makes a few noises like it is trying to retract the lens. The viewer shows nothing - like the lens cover is on. When I push the power button to shut it off, it makes the noises again and shuts off but does not retract the lens. The battery is fully charged.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Olympus FE-220 Digital Camera

Camera problems I installed new batteries but after pressing the power button the lense came out but the camera won't operate and now the power button doesn't even work in order to shut the camera off and the lense is still out.


Turns out the brand new batteries I installed were dead. ... Samsung Digimax S500 Digital Camera

A classic one... so it seems, but I could not find an answer here or elsewhere. My Lumix DMC-FP1 normally can be turned on by either opening the lens cover or by pushing the 'ON' button. It does not any longer recognize the fact that the lens cover IS open. When pushing ON it comes back with message "Please open lense cover", even with cover open. Yes the thing did fall ... I have downloaded service/repair manual but there are no hints on how to fix. Can it be fixed? That is the question.


You will need to read the section which says lens dissassembly. If the lens is not extending when the error message appears, then it is likely that something is preventing it from extending. My money would be on lens gears, which are either dislodged ... Panasonic Lumix DMCFP1 Digital Camera

The lens that extends when you turn the camera on will not extend the whole way and so it shuts the camera down. Any ideas on a fix for this without damaging the camera more? rnThanx so much in advance, I appreciate the help!!!!


Good day,This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.Please\012 note that all these methods are used at the users own risk and that I \0 ... Olympus X-42 Digital Camera

How do I format a new SD card? I push Set and then OK/Menu key, it says please wait and then card error! comes up on the screen. If I push cancel first then the camera shuts off. Also the lense cover does not open when I first turn the camera on. The card is a SanDisk SDHC card 8GB


... Sea and Sea DX-860G Digital Camera

Turned the camera on, instead of image on the viewer it flashed with no image...the lense stayed extended and remainded frozen. I took the batteries out....everthing is still frozen in place


... Fuji FinePix S5000 Digital Camera

"Lens error restart camera" However you can hear the motor trying to extend the lens out but lens moves fractionally in and out then shuts down. Also when turned on to view images (green light) the motor still is trying to extend the lens same as in the start function switching to the left (amber light) have tested batteries even date lithium one also memory card. Can you offer any suggestions please?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot S3 IS Digital Camera

HELP!! I am having a real Kodak moment. I have a Kodak M883, The wall charger says the battery is full but when you put the battery in the camera the camera turns on, the lense extends, battery reads empty, the lense retracts and the camera shuts down.


Hello : \015\012 \015\012It seems that the battery is dead or the battery base is rusty or there's isolation stuff on it . Try to clean the base first . If that didn't help , then I recommend you to replace the ... Kodak EasyShare M883 Digital Camera

Frozen Open I work at a movie store, and was taking pictures of some movies, and had some customers, so walked away from camera, it was still on and focus out. When i returned, the camera was off, but focus was still out. it's done that many times, and all i have to do is turn it back on and it will shut close. now, today i go to do the same thing, it wont even shut on. and when it does, the screen goes blue like normal and at the bottom of the screen it says E106 is this fixable?


I hate to post without offering a solution and while checking for a possible error code list for the camera, I ran across this:\015\012\015\012 ... HP Photosmart 735 Digital Camera

Junk I bought one of your digital cams the day before easter, I was thrilled that it was on $11.00 and held up to approx 300 pix. First I found the instructions not layman friendly, so I pretty much guessed the settings. After downloading the disc and pix, I ended with a lot of pix of my grandsons easter that are impossible to see when they are enlarged past thumbnail. Why would you even sell anything like that even for $11.00, my easter memories are ruined and so are the disappointed people the


I'm afraid you're on the wrong web site. FixYa neither makes nor sells cameras. ... Digital Concepts Digital Cameras

Lens Problem Hiya,hopefully someone out there can help....when turning the camera on (in camera mode) the lens extends, then retracts itself and the camera shuts down automatically. I can use and view all other features via "favourites", but just can't take another photo. Any tips would be much appreciatted.


Update the v550 firmware via Kodak's website. Follow the instruction... hope this helps RICK ... Kodak EasyShare V550 Digital Camera

My Konica/Minolta Dimage camera no longer shuts when I try and push across the slide to close on the front it does not extend the lens either


... Digital Cameras

Dropped camera Though my camera was in a well-padded case, the contact with the cement in the metro-station was too much. Should I bother paying $211 for a Sony authorized dealer to even look at it, or should I apply the $211 to a new camera? The camera turns on but no longer takes pictures and won't shut off unless I remove the battery. My thanks in advance.


Hi\015\012first of all: ouch!!\015\012sounds like the chip got bumped....\015\012this is a very good cam with good zoom and Megapixel\015\012you wont find any cam like this in twice the dealer service charge \015\012in the other hand it can cost you\ ... Sony Cyber-Shot DSC-F828 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1866 seconds