Having problems with your Sony Cyber-shot® DSC-W120 Digital Camera ?

I have a Cyber-Shot DSC-W120. When I go to turn it on, the screen stays black and the lens just goes in and out, then I get an error message to turn off camera and then turn it back on. This is a new camera and I would like to get it fixed. What can I do to make it work?


Answers :

Try Initializing the Camera. To initialize the Camera. First, press the Home button to display the Home menu. Then, select the Settings option in the Home menu. Then, select the Main Settings1 under the Settings option and set the Initialize under the Main Settings1.

If the issue still persits after initializing the Camera. Try Power Resetting the Camera. To Power Reset the Camera, first turn OFF the CAmera and remove the battery pack from the CAmera. Then, press and hold the Power button on the Camera for 30 seconds. Then, reinsert the battery pack in the Camera and check whether the issue is resolved.

If the issue still persists after performing all the steps provided above then service of the Camera is required.
If you purchased the Camera in the U.S open the link provided below to get the Camera repaired. The Camera should be send to the Factory service Center to get it repaired.

http://eservice.sony.com/webrma/web/index.do
I followed these instructions, and they worked!!Thanks!!
Repair Help & Product Troubleshooting for Sony Cyber-shot® DSC-W120 Digital Camera

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