Having problems with your Sony Cyber-shot DSC-W120 Digital Camera ?

My lense is stuck open despite turning my camera off. On turning my camera on I am told ''turn camera on off then on'' but the lense does not retract. I am able to view all photos on the memory card as well as turn the camera on and off, however at each point when the lense should retract it stays fixed out. Can this be fixed?


Answers :

This is not a joke........

Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times.
Not lens down in this case, but using the side or rear of the camera to make contact with your palm
Make sure you have the camera cord around your wrist so as not to lose it across the room.

Do this several times and turn it on and off till the message of tuen ona nd off no longer shows(if it ever did) and the lens retracts and works correctly. The compressed air will help remove any accumulated dust that is jambing the lens.
This is a sony tech fix and not a joke, they charge you $90 to do this and this fault is not uncommon in many of these small cameras
dust and dirt get taken into the lens bay ad eventually cause it to stick. Hence the use of comptressed air with the brutal approach
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W120 Digital Camera

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