Having problems with your Sony Cyber-shot® DSC-W120 Digital Camera ?

Zoom does not work. The screen says to turn power on and off

Answers :

We traded the camera in. Thank you.
Repair Help & Product Troubleshooting for Sony Cyber-shot® DSC-W120 Digital Camera

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Zoom error I turned my F470 camera on and received a "zoom error" bar across the screen. The lense does not move outwards after I turn the power on, nor does the plastic sliding screen close when I turn the camera off. The lense is exposed whether or not the camera is on or off. The lense does not make any sounds when I turn the camera on, but I hear (what I think) are the gears when I turn the camera off. When the camera is on, the screen is working, but the image is blurry. I tried other poste

Hey MBB722,\015\012 What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the came ... Fuji FinePix F470 Digital Camera

When I turn on the power button, the orange light flshes on ,then goes off and the green light flashes. Then there is a message on the screen that says zoom error. Then all goes off., How do I get the camera working?

Base from the description of your problem the lens no longer extended or retract that;s why you're receiving this zoom error and this is a issue with the lens mechanism of the camera.We can try this turned on the camera while holding in t ... Olympus SP-320 Digital Camera

Zoom does not work. The screen says to turn power on and off

We traded the camera in. Thank you. ... Sony Cyber-shot® DSC-W120 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.

Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!

I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

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Olympus DE-510 Zoom When I turn camera on, the screen has a red T at the top, with a box saying Yes, and one saying No. The line at the bottom says Go>OK. If I click OK, I get the same screen again. If I click Yes, I get a Card Error message. I cannot take a photo. I am on a cross country trip, and don't have my manual, but I sure would like to be able to take pictures of the Rockies! I know the camera is old, but I love it. Please help me to get it working again. Thanks, Toni Sinclair

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When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on

Hi, \012 \012 Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-M2 Digital Camera

When i push the power on the lens continues to go in and out. the screen says turn it on and off.he bottom yellow light at the top of the camera (on the back) flashes and it says äccess¨then ¨turn the power off and on again¨. I've recharged the battery and deleted everything from the memory stick but it's still not working. Any ideas?

Try the steps in this tip. ... Sony Cyber-shot DSC-W50 Digital Camera

I have a red Samsung camera, on top it says SL35, front says 10.2megapixels, 4x zoom. It hasn't worked for a while, and now my daughter really needs it for a field trip. when we power it on, the screen starts to light up, it beeps three times, then powers down. Is there any hope for this? nothing bad has happened to it, to the best of my knowledge. We've only had it for about a year.

The camera may be having a power or lens issue. Make sure the batteries are fully charged, or use some new alkalines, if in doubt. Make sure the terminals inside the camera are clean (use a qtip and alcohol, or a pencil eraser). \015\012 ... Samsung Digital Cameras

After uploading pictures from my camera to my pc yesterday, the zoom lens will no longer retract into the camera. I do get a message on the screen of the camera that says turn the power off and on again. I have tried everything, and still no luck. I have plugged it back into the pc, I have charged it, and have turned the power on and off at all options, and it still will not retract.

I believe its a sony cam. this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$ ... Sony Digital Cameras

Sony Cybershot DSC-W150-turn power on, lens zooms in/out; screen reads "turn the power off and on again" but camera won't work. Battery is fully charged

Hi!\015\012It's probably stuck focus. Contact your local Sony service center, but\015\012if they ask too much, you can contact me at [email protected]\015\012and I will give you a good price.\015\012I work in Sony service center. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony cybershot dsc w 55 - when the camera is turned on - the zoom tries to adjust twice while the disply says access - then it beeps and says turn the power off and on again - it doesn't work

Hi!\015\012\015\012The focus is stuck. Contact your local Sony service center, but\015\012if they ask too much, you can contact me at [email protected]\015\012and I will give you a good price.\015\012\015\012I work in Sony service ... Sony Cyber-shot DSC-W55 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?

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What does it mean when your camera lens is not working and the screens say, turn off the power and turn it on again ? What happen if the camera lens is moving but ther screens is not opening or showing anything ?

I may not have enough information for this... how ever, let us try. And I am not sure which one you are talking about, maybe both at times?Does the camera play back files correctly and can be seen on the LCD? If the first, then some probl ... Sony Cyber-shot DSC-W55 Digital Camera

Help when i turn on the camera I get a black screen with 'access"then says (while beeping)Turn the power off and on again with the E:91:01 blinking.It won't take picture and the zoom won't physically move.I can look at all my previous pic and zoom those.....but I can't take anymore:-(

If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. \015\012If this doesn't work, perform a manual reset of the camera.\015\012\015\012If you need ... Sony Cyber-shot DSC-W50 Digital Camera

My camera's optical zoom isnt working. when i was on holiday little bits of sand got stuck in the zoom lens and now it wont come out and isnt allowing me to take pictures. the camera turns on, but comes up with a message saying "turn power off then on again."

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Zoom problem The camera I have don't allow the zoom to come out, when I turn camera on it says "zoom error" and then I can't do nothing on camera,not even look at pics I have taken. It does it alot, sometimes the camera will turn on without saying it,but it's very rare. And sometimes I can turn it on and it will say "zoom error" but if I press zoom in the camera will work. But it's very rare that it works. I love the camera and hope there is a solution.

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Turn on camera and screen lights up with an image that seems permanent. Can't get into the menue or anything else. The zoom and picture taking button work but the viewing screen will not change from what looks like an image burned into the viewing screen. I can hear all the normal functions but no change occurs on the screen when trying the differnt options for the camera. Please help. My camera is Power Shot SD400 Digital ElPH. Sincerely

Hi,Please replace the battery to solve this issue. ... Canon Digital Cameras

LENS ERROR my Nixon camera was working fine one moment, I was taking pictures and then after I turned it off, I went to turn it back on and it starting zooming and making the urghtt noice as it focused in and out. it does that several times and then the lens error notice shows up on the screen. then i press power and it turns off, but when i turn it back on, the same thing happpens. In the LCD display at the back the image we try to take looks like a pic in a TV with bad signal, I tried to clean

This seems to be a problem with switch and the sensor inside the camera, Some time it works on magicaly like nothing has happend, After having this problem I have to on & off the lens for 3 or 4 times and clean the lens and 3 small holes in the f ... Nikon COOLPIX S200 Digital Camera

Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?

Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera

I accidentally dropped the camera from my hands (im a about 4'10"), and now when i turn it on it makes weird noises. Also, theres an alert that says "turn the power off and on again" on the camera screen, and even after turning it off and on again, it doesnt work and the alert wont go away. But, i can still look at old pictures, just not take them. help! :(

LinkHello,If the camera has been dropped and badly damaged - physically, best to do is to send it to the nearest Authorized Deale ... Sony Cybershot DSCW370 Digital Camera

Wont zoom everything works on the camera except for the zoom. when i try to zoom it says turn power off and on again. I tried this and nothing different happened

Hello!!! Try hard resetting once!!! Switch off ur camera ,\015\012remove the batteries and press the power button for few seconds. then\015\012put the batteries back and try powering on!! ... Sony Cyber-shot DSC-W80 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!

The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot
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