Having problems with your Sony Cyber-shot DSC-W120 Digital Camera ?

Lens keeps moving in and out when i switch it on, then a message comes up on the screen saying 'turn the power off and on again'


Answers :

Allienment of the lens/sensors of the lens unit failure,so get it serviced or replace with a new unit
Have you try to removed the battery out and reinsert in, thats act as a reset, if it do not work try with the power pack whit out battery,if it works that is your battery they have not an off charge in it...
\015\012if not, thats inside near the base off the lens block assy you have a little switch that tell to the servo control ic if lens are in or out but you will need a repair shop to fix...... that could help ,theres noting more i can do from here.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W120 Digital Camera

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Suggested Questions/Answers :

Lens keeps moving in and out when i switch it on, then a message comes up on the screen saying 'turn the power off and on again'


Allienment of the lens/sensors of the lens unit failure,so get it serviced or replace with a new unit ... Sony Cyber-shot DSC-W120 Digital Camera

I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju


Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function. ... Sony Cyber-shot DSC-W50 Digital Camera

When i turn the power on the lens comes out and goes back in two times and then the screen says turn the power off and on again. keeps doing the same thing


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras

Sony-cyber-shot dsc-w50 I blieve that the battery if fully charged however when I turn the camera on all i see is a blank screen saying "access" with the lense zooming in and out then a message comes up on the sceen saying "turn camera on and off" I do this and the same thing keeps happening, could you please help? Sara


Lens unit is faulty, may have had sand or damage at some time, focus assembly inside the lens is not focussing ... Sony Cyber-Shot DSC-S40 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

When i turn my camera on the lens keeps going in and out and then stops when it like half way out and a message on the screen says to turn power off an on again. But that doesn't do anything, it will turn off and then do the same thing when turned on. What's wrong?


Hi!The focus is stuck - could be sand or something. I work in a Sony service center and repair these every day. It will be quite expensive at Sony service center so I would recommend you contact a local repair shop.Tom ... Sony Cyber-shot DSC-W70 Digital Camera

Hi there it just started doing it when we power up a message comes up saying access turn power off and on again and it trys to move the lense but seems to be skipping or something


... Sony Cyber-shot DSC-H2 Digital Camera

When i power on the Camera F72 EXR it comes up with an Error message that says turn camera off and then turn back on, i do that an the same error keeps popping up, also when camera shuts off the lense fails to collaps and stays open in the off position


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I have my battery charged up and when i turn the camera on the lens moves in and out and i get a message that keeps saying turn the power off and on again. Could I need a new battery?


Your problem is likely due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: ... Sony Digital Cameras

I can't turn my camera on,I press the power button,it gives me a whirling noise,the lenses come out(but not all the way),the picture on the screen is blurry,and I can't make a shot,and after2 seconds the lenses come back in by itself.Then it does it again,without me even pressing any button!But I can still view my pictures.But I can't download them on computer,because it still displays an error message D: 5fo8 5e02,and the lenses start moving again.I don't know how to fix it.Please help me.Becau


The camera may be faulty or it needs to be reset to the factory settings.\015\012Try removing the battery leave it out for at least 1/2 hour, then replace the battery.\015\012If it doesn't work then you need a new camera. ... Olympus Stylus 700 / 700 Digital Camera

I have a new Sony DSC-WX1 which I have used a few times it has developed a fault where it trys to turn on but the lens goes in and out a few times and then a message comes on screen saying turn the power off and on again! I recharged the battery but this has not solved the problem. Is this a known fault? Thanks for any help.


The motor that drives the lens must be faulty, since its new u can get it exchanged at the sony showroom or service center without any problem ... Sony Cyber-shot DSC-WX1 Digital Camera

Canon A400 Hi, I have the above camera (canon power shot A400) and have just solved the E18 error by tapping the plastic A/V out cover - THANK YOU ! However, now, although the camera turns on, lense extends and I get full working order - after a few minutes I get the message 'Change batteriers'. and the camera dies. I have now put in several new batteries (including the little(cr1220) but the same message keeps coming up and the screen and the whole thing dies after a few seconds. Is this a furt


Having using standard LR6 batteries in a Canon before you will only get 3 or 4 pics max before it drains the batteries. You really need high power AA's like 2300mAH+ rechargeables for any good performance or Lithium AA's ... Canon PowerShot A400 Digital Camera

It keeps doing this when trying to turn on lens comes out then go's rite back in. message on the back of the screen says turn camera of and back on again.


Remove battery while lens is out. try reseting the cam usually near batt need paperclip to push reset. if the lens makes grinding noise lens assembly gears are done. flat rate from sony is usually close to 80% of what you paid for cam. ... Sony Digital Cameras

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

When i turn on my sony cybershot DSC-S950 camera, I get a message that says "Turn the power off and on again" and it just keeps coming up over and over again please help


OK you are probably going to think I am loony giving you this advise But No I am completely sane!Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.Blo ... Sony Cybershot DSC-S950 Digital Camera

When i turn on my sony cybershot DSC-S950 camera, I get a message that says "Turn the power off and on again" and it just keeps coming up over and over again please help


... Sony Cybershot DSC-S950 Digital Camera

When I turn on my camera (Canon power shot SD600) it won't come on... I get a series of three beeps then a message on the screen that says "lens error, restart camera." The problem is, I don't know how to restart my camera.


Take it to a proffesional... ull need a new lens and more likely a whole new camera but dont start buying until u ask someone that know ALOT about cameras anyway id have to see it up close to know wat excatly is worng. !!!! try cleaning ur lens !!!! ... Digital Cameras

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

SONY DSC-S600 Sorry, no actual error -- what happens is this:- Power on camera, message comes up "Turn the power off and on again". Tried this-no good. New batteries-still no good. Sometimes it will start with an "Access" screen and then go into the "Turn the power off" message. Hope this explains the prob better Regards Sandra


If you are able to access the MENU option, then try to initilize the camera by following the steps mentioned below: \015\012\015\012Please press MENU to display the menu items.\015\012Please go to the SETUP menu and select the SETUP ... Sony Cyber-shot DSC-S600 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

When I turn the power on my Sony DSC-P200, a message comes up "access" which fades out. Then it clicks several times and then another message pops up saying "turn power off and on again". I get the same sequence when I turn it off and on again. Any suggestions on correcting the problem?


\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min.\012 ... Sony Cyber-Shot DSC-P200 Digital Camera

Help! My camera is doing the same thing other's do too. I turn it on and it says "Turn power off and on again" and the lens comes out and goes back in halfway. sometimes I hold down the play button for about 5 secodns and then press it again and it allows me to take (bad) pictures. When i say bad pictures I mean the screen starts shaking and gets static or something and then when i finally can take a picture they exposure comes out so bright that the picture is just a all white or it comes out t


Hi try turning on and taking hold of the end of the lense and gently pulling and twisting you may hear a click but dont force it. then turn off and on again. then you may want to try\015\012\015\012\015\012Press Menu button to ... Sony Cyber-shot DSC-W55 Digital Camera

When you turn power on, the screen says "access" the lens move in and out and then it says"turn the power off and on again"


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Sony Cyber-Shot DSC-S40 Digital Camera

When it is turned on a message saying "access" appears then a message saying "turn the power off and on again" . the whole time this is happening the lens moves in and out


Problem in lens unit repair or replace it ... Sony Cyber-shot DSC-W55 Digital Camera
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