Having problems with your Sony Cyber-shot DSC-W120 Digital Camera ?

Cannot turn on my DSC W120 camera

\015 When I switch on the camera, the lens comes in and out 3 times, and then it says on the display to turn the camera off and on again...when I do that, the same thing happens again!\015

Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W120 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Cannot turn on my DSC W120 camera


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W120 Digital Camera

I have a Cyber-Shot DSC-W120. When I go to turn it on, the screen stays black and the lens just goes in and out, then I get an error message to turn off camera and then turn it back on. This is a new camera and I would like to get it fixed. What can I do to make it work?


Try Initializing the Camera. To initialize the Camera. First, press the Home button to display the Home menu. Then, select the Settings option in the Home menu. Then, select the Main Settings1 under the Settings option and set the Initialize under th ... Sony Cyber-shot® DSC-W120 Digital Camera

Turn power off again sony dsc w120 shot - Sony Cyber-shot DSC-W120 Digital Camera


Disculpe tengo una camara sony DSC-W120 la bateria esta cargada y la quiero encender y no prende que puedo hacer saluda atte rodolfo ... Sony Cyber-shot DSC-W120 Digital Camera

My Sony Cybershot DSC-W120 Super steady shot Camera won't turn on


I have the same problem, but when I remove the MS Pro Duo card (1GB) from the camera it works fine again. The memory card works fine in a pc memory card reader. Is there a problem with the Sony camera built-in card reader? ... Sony Cyber-shot DSC-W70 Digital Camera

I just bought a sony cybershot DSC-W300 and I charged the battery fully and i have a 4 gb memory card in it free of space but every time I turn it on it tells me to turn it off and on again. It will allow me to browse the home options and other options but I cannot take pictures because it keeps on telling me to turn he camera off then turn it back on. Please help me


After looking at all issues on this problem online hundreds of people have had the same problem, the solution always suggested and sworn to work is to drop it!!! so after I kept reading and reading drop it, I did, about a foot away from the carpet an ... Sony Cyber-shot DSC-W55 Digital Camera

The camera dsc-w120 is having problems. When you turn it on the lens zooms in and out then stays out but the picture part says turn the power off and on again and won't take the picture! When I turn it off and on then it just repeats the process . Please help I'm on vacation


Check the memory card.Format it.and replug it. ... Sony Cyber-shot DSC-W70 Digital Camera

I have a Sony Cybershot DSC-W70 Digital Camera, and everytime I turn it on it says "turn off and on again", I can still look at all the photos and change the settings, but I cannot take photos! How do I fix this?


Plug in your camera to a power adapter and turn it on. Leave it on for a minute then switch to battery power with fresh batteries, this should fix that.\015\012\015\012Rob ... Sony Cyber-Shot DSC-S90 Digital Camera

When i turn on my sony cyber-shot DSC-W120, the lens goes in and out several times, and then the screen says "turn camera off and on again" but the same thing happens.


Hi,If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dropped it, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the ... Sony Cyber-shot DSC-W120 Digital Camera

My Sony dsc-w120 is showing the turn off and switch it on again when camera starts .camera was accidentaly felt in sand dunes so please provide me a solution


The same problem.Please read my blog. ... Sony Cyber-shot DSC-W120 Digital Camera

I'm having trouble with my Sony Cyber-Shot DSC-P200 camera. It will turn on but the screen is completely black i cannot see an image, It sounds as if it took the picture altough you cannot see the image but it also wont save to the card. Is my camare broken? Thanks


It sounds that it is either the imaging sensor or worse that is broken in the camera and given the age of the camera I would just sell it for parts on ebay/craigslist and replace it with a newer camera. It is definitely broken.Thank you,L ... Sony Cyber-Shot DSC-P200 Digital Camera

I purchased a Sony cybershot DSC- S930 and inserted the Lexar memory stick (supposedly compatible with a sony camera) and upon turning the camera on there is an error message stating there is not internal memory (as the internal memory only has room for 2 photos). I cannot seem to be able to use the memory (8Gb) and have tried to go into Setup - Format- but there are no options to format the stick, only to erase the internal memory. Any help would be appreciated!


Hello,The camera does not recognize the card because1. Card not compatible2. Camera cannot handle such a large capacity.3.Card not inserted correctly.Maybe a recent firmware update can address the 2nd limitation. ... Sony DSC-S930 Digital Camera

Sony DSC-N1 My Sony DSC-N1 Camera is giving me problems.When I turn it on the lens moves in and out three times then I get a display message telling me it cannot access data. Anyone have any idea what might be the problem. Thanks


I had the exact same problem, from reading various different articles it sounded like the problem was lens guide pins being out of position. When the lens was extended when tuned on, I held it open and twisted slightly, a slight click was heard (the ... Sony Cyber-shot DSC-N1 Digital Camera

I have Sony Cybershot 7.2mega pixels DSC-W120 and when I turn on the camera it gives this error 'system error' and is unable to capture picture or browse through other pictures. When I turn it off, it tuns on itself. How do I fix this error?


I'll forward a link to a page where you can view the information to troubleshoot \012this issue.\012\012\012\012\012Please click on the link to view the troubleshooting steps then follow all the steps and check if that helps.\012\01 ... Sony Cyber-shot DSC-W120 Digital Camera

I have a Sony Cybershot DSC-W120 digital camera. The problem I am having is in regards to the lens going in and out whenever I switch on the device. The an error message appears on the screen saying "Turn the power off and on again". Should I take apart the camera? Please assist, thank you.


Try new batteries ... Sony Digital Cameras

When i turn on my sony cyber-shot DSC-W120, the lens goes in and out several times, and then the screen says "turn camera off and on again" but the same thing happens


HelloThe problem is that the lens has become stuck in the barrel\015\012 after dropping it. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a professional.Use\01 ... Sony Cyber-shot DSC-W120 Digital Camera

I have a Sony DSC W120 Digital Camera. I've owned it since Mid-summer and have just recently been experiencing this problem.. When I turn the camera on, it will sometimes say "please re-insert the memory stick".. I will take it out and put it back in, then it will work fine. It does this periodically. What's going on here?


Hey there. sometimes dust and other particles stick the metal contacts that the memory cards use, either on the camera itself or on the memory card. you can try to clean the memory card contacts by using a damp q-tip or something of that nature. be s ... Digital Cameras

I have a Sony Cybershot DSC-W120 digital camera. The problem I am having is in regards to the lens going in and out whenever I switch on the device. The an error message appears on the screen saying "Turn the power off and on again". Should I take apart the camera? Please assist, thank you.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Digital Cameras

I cannot turn on my dsc-h1 - Sony Cyber-Shot DSC-H1 Digital Camera


... Sony Cyber-Shot DSC-H1 Digital Camera

Sony cyber-shot 7.2-Megapixel Digital Camera pink DSC-W120 lens keeps going in and out it want stay out so its says turn your camera off and on again I keep doing that but its doing the same thing every time nin and out


Option 1: Try Initializing the Camera as follow; (Initializing\015\012the Camera will reset the settings of the Camera to the factory\015\012settings including date and time. It will not delete any data saved in\015\012the Camera). ... Sony Cyber-shot Digital Camera

Cyber shot dsc-w120, when you press the power button camra trys to turn on normal..lens goes out and in 2 or 3 times, then camera says "turn power off and on again..


... Sony Cyber-shot DSC-W120 Digital Camera

When i turn on the camera ( sony DSC W120) the shutter opens and


The focus is stuck. You should contact your local Sony service center. If they ask too much, you can contact me at [email protected] work in a Sony service center.Tom ... Sony Cyber-shot DSC-W50 Digital Camera

Dsc-f717 after a battery change camera cannot turn on.


I have the same problem. I recharged batter but when I try to turn on my\015\012 DSC F717 he just want start. Sometimes you just have to wait few hours \015\012and then its possible to turn it on. It is becoming very annoying! Any \015\012answer woul ... Sony Cyber-Shot DSC-F717 Digital Camera

Re:Sony Cybershot DSC-W120 Super Steady Shot Camera refuses to zoom. One minute it was working and the next it was not. Message states "turn the power off and on again" This does not help. Batteries are fully charged.


These cameras have an internal focus element that gets jammed for one reason or another. Most camera repair shops can handle this for a reasonable price usually around $80-$100. Unfortunately not something you can do yours ... Digital Cameras

When I turn my camera on the display screen is darkened. I can hardly see what I am taking a picture of. I can barely see the pictures saved and I cannot see the menu options to see if there is anything I can do to change the settings. What can I do? Is this fixable? I own the Sony Cybershot DSC-W55.


Dear Member!\012\012The screen back-light or inverter has gone,usually this is a guarantee issue,so if you take this to one of the services they has to repair for free.\012You can open an check the screen cable connections,if they are OK ,or t ... Sony Cyber-shot DSC-W50 Digital Camera

Sony DSC F-717...turn on camera, menu apppears...can do anything in menu, but cannot exit menu. pushing menu button to escape does nothing..reset button, remove battery, hookup to dc source, nothing works.


Sent it to sony ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3550 seconds