Having problems with your Sony Cyber-shot DSC-W120 Digital Camera ?
It powers up but then says : turn the power off and on again...
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on
Hi, \012 \012 Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-M2 Digital Camera
Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(
I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera
When you turn power on, the screen says "access" the lens move in and out and then it says"turn the power off and on again"
Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Sony Cyber-Shot DSC-S40 Digital Camera
When turning on power lcd says acess ,lens opens and closes . then lcd says turn off power and on again.also little orange light indicater at eye viewer flashes.sony cyber-shot dsc-w30.
I had the same problem. Your focus is stuck.Try to free the focus from whatever (sand, dust, etc.) by hitting the camera. Start gentle, and if it doesn't work, hit it hard...the DSC-W30 is very rugged , that was my experience!Greetings fr ... Sony Digital Cameras
Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards
If you have a memory card in the camera, take it out before turning the camera on ... Sony Cyber-shot DSC-S600 Digital Camera
When I turn the power on it says access on the screen and it says to turn the power of and on again.
Hi, \015\012\015\012If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dro ... Sony Cyber-shot DSC-W35 Digital Camera
Powering off the camera powers off when i turn it on in pic mode ... it says "turn the power off and on again" can NOT get the camera to turn on in picture mode any more.
Lens mechanism isn't good to work properly so camera shut down the power. Try to tap the lens/ camera while power up. ... Sony Cyber-shot DSC-S600 Digital Camera
I turned the camera on, took a picture, turned it off, and now the lens won't retract and it keeps saying "turn the power off and on again" when I turn on the power.
Your problem may be due to weak/worn out batteries or corrosion on the battery conta ... Sony Cyber-shot DSC-W70 Digital Camera
When i turn on my camera it says Turn the power off and on again
Hey, my camera the dsc- w80 did the same thing. When I turned it on, the lens opened 3-4 times and then it said "turn the power off and on again".\015\012When the lens opened an closed, I pulled on it with my fingers and twisted it. I kept doin ... Sony Cyber-shot DSC-W100 Digital Camera
When i turn on my camera it says Turn the power off and on again
Turn it on \015\012take hold of the end of the lense, then pull and twist gantly you may hear it click but dont force it then turn off and on again this may solve your problem ... Sony Cyber-shot DSC-W55 Digital Camera
When I turn on the camera the lens comes out and then retracks and it says to turn the power off and on again. when I turn the camera off it says the same thing
Hi,\015\012I have to say that's a problem I've seen fairly often with the Sony W320. My suggestion is to take out the battery and make sure it's fully charged then put it back in. If that doesn't work I'd contact Sony. ... Sony CyberShot DSCW320 Digital Camera
Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?
I have a Sony P32. Found the answer on another board'\015\012Hit the front of the camera where the lens is on carpet a couple of times. I jars the problem loose ... Sony Cyber-shot DSC-W100 Digital Camera
When I try to turn my sony dsc-w55 camera on, the screen says "access" and the lens cycles in and out 3 or 4 times and says to turn off the power and turn on again. Any solution??
Bang in in table. Turn it on again and gently hold lens out. Viewfinder will spring into action again immediately!!! ... Sony Cyber-shot DSC-W55 Digital Camera
My sony digital camera won't fully turn on. when you push power the screen stays black but it says access and the lenses repetitively goes in and out with a 3 second pause between. then finally it stops and says to turn the camera off then back one. but this keeps occuring and it won't fully turn on. HELP!
There is some problem with your sensor in lens so only you are getting this problem .......so better check the sensor..... ... Digital Cameras
When I turn the power on my Sony DSC-P200, a message comes up "access" which fades out. Then it clicks several times and then another message pops up saying "turn power off and on again". I get the same sequence when I turn it off and on again. Any suggestions on correcting the problem?
\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min.\012 ... Sony Cyber-Shot DSC-P200 Digital Camera
I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.
Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera
When I turn the power on, it beeps and says "turn the power off and on again" plus it shows a battery in the upper lefthand corner. When I turn it off and on, I get the same message. I can view stored pictures but can't take pictures. I have charged the batteries and it makes no difference. Since I have been using and recharging the same batteries since I got the camera, could it just be that I need new rechargeable batteries? I bought the camera in 2004 and love it. Is there any hope for this c
I'll forward a link to a page where you can view the information to troubleshoot this issue. Please click on the link to view the troubleshooting steps then follow all the steps and check if that helps. ... Sony Cyber-Shot DSC-P52 Digital Camera
The camera won't boot up. When you turn it on it says "turn the power on and off again". After several hundred trys I give up. It powers itself off after 1-2 minutes. None of the controls work except the power button. The camera is a Sony Cybershot 7.2 bought in 12/07.
Throw it in the garbage ... Digital Cameras
My Olympus Camedia D-580 zoom when turned says CARD SETUP. If power off, it turns off. If format it says caution erasing all, then says error. I am unable to upload any pictures taken or even take pictures. It seems my camera is "stuck" at this setup screen and doesn't give other options. Alex Mashaw
Try changing its software. It may be corrupted that is why it has all this problems. ... Olympus Camedia C-350 Digital Camera
My lense wont close. When I hit the power button on, the lense clicks and the screen says "turn off power off and on again" and will not allow it to take any pictures. When I turn off the power, it clicks like it wants to shut, but is unable to.
I am afraid you have bad the lens assembly and it needs to be replaced. ... Sony Cyber-shot DSC-W80 Digital Camera
!!! help my brother dropped by sony cyber-shot on the floor and now when i turn it on the screen says "access", the lens goes back in and then comes back out a couple of times, and then it says "turn the power off and on again." what do i do?
Yeah, mine was doing that too. only way it would work is if you tap the bottom of the camera on something. But mine finally today stopped working even after doing that. now it's just garbage. my suggestion is just to purchase extended warranty from n ... Sony Cyber-shot DSC-W55 Digital Camera
SONY i dropped my sony cyber-shot camera and the lense got pused in. everytime i turn it on all it is is a black screen that says "access". it makes werid noises and then after 10 minutes it says "turn the power off then on again" and i keep doing that but nothing happens.
The lens element is damaged internally and needs to be replaced as an entire unit. The camera runs through a "self check" each time it is powered up and it is detecting an error in the lens. Ship this unit to Sony in Laredo, TX. The warranty may not ... Sony Cyber-Shot DSC-S90 Digital Camera
Cybershot dsc-w100 well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does not work. as i do this the lens goes in and out like three times and when the camera is off the lens stays out
If you cannot find a solution to your problem you may want to email [email protected] He has good advice and good used parts at a fair price. ... Sony Cyber-Shot DSC-S40 Digital Camera
When the camera is turned on , the zoom tries to adjust twice while the displays says" access" then it Says" Turn the power offand on again" Following the instruction does not solve the problem, we can see the images if we press play.
Hi, The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete ... Sony Cyber-shot DSC-W55 Digital Camera
Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!
I agree that the camera needs to be sent back when this happens. I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea). Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera