Having problems with your Sony Cyber-shot DSC-W170 Digital Camera ?

When I turn the camera on, the lens goes in and out several times. Then the message comes "turn the power off and on again". I tried taking the battery out, pressing the power button for 15 sec etc., but this doesn't help. Is there anything else to do ?


Answers :

Hi there this is Lens guide pin problem. 99% chacHi there please follow the steps and let me know the result.\012
\0121. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.\012
\0122. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.\012
\0123. Try turning the camera with the lens facing down and shake to dislodge anything stuck\012
\0124. Try removing batteries and memory card, wait 5 minutes and refit the battery only.\012
\0125. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . \012Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a \012back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..\012 in not done the press both Menu & self time key for 2 - 4 sec. \012
\012i hope it will gives you success. Thanks & Before you leave, if you have found my information helpful and if you haven't\012already done so then please press the ACCEPT button, this is how I am paid for helping you today. POSITIVE feedback & bonus is appreciated e is replacing the lens. but before that try these below.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W170 Digital Camera

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When I turn the camera on, the lens goes in and out several times. Then the message comes "turn the power off and on again". I tried taking the battery out, pressing the power button for 15 sec etc., but this doesn't help. Is there anything else to do ?


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