Having problems with your Sony Cyber-shot DSC-W170 Digital Camera ?

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls?


Answers :

Try this link...if removing the batteries as directed dosen't work, you may have to reset the camera by taking out the battery and holding the power button for 30 secs, replace battery and restart....if that doesnt work, you will have to send to sony for service....good luck

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C91134&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=87750567&stateId=0%200%2087754787
I had the same problem as I had dropped my camera.The only solution I saw was to have it sent to the Sony Repair Center which cost me Rs 4800.Which is hell a lot as nowadays the camera itself costs around 8-10 thousand!!\012P.S - Never ever drop your camera!
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W170 Digital Camera

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Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls?


Try this link...if removing the batteries as directed dosen't work, you may have to reset the camera by taking out the battery and holding the power button for 30 secs, replace battery and restart....if that doesnt work, you will have to send to sony ... Sony Cyber-shot DSC-W170 Digital Camera

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When turned ON, screen shows "Access" and lens moving in and out two or three times with yellow light beside viewfinder blinking, then "Turn the power off and on again". Turning power off and on again doesn't do anything. Can anybody help please?


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Len stuck I have the Sony H3. The len is stuck so everytime I turn the power on it'll say remove the lencap and turn on again when the lencap isn't on at all. The len just won't come out like it's suppose to with every start up. Please help.


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If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera

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When power is turned on the zoom lense moves in and out on its own for a couple of seconds then stops. Camera remains on (battery is charged) The message changes from "access" to "turn the power off and on again." When that is done the same process happens again. Photos can be retrieved that are in the memory to view but the problem is getting to the starting screen in order to take a picture. What's up with that? Hope you can help!


This could be dust or lint or sand that has worked it's way into the lens assembly, and is keeping the lens from initializing. Often, you can take compressed air and blow it into the front lens assembly, to try to free up the small gears there. H ... Sony Cyber-shot DSC-W55 Digital Camera
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