Having problems with your Sony Cyber-shot DSC-W180 Digital Camera ?

The camera lens will not retract and the screen says turn camera off and on. When I do this, nothing happens.


Answers :

This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common \015\012reason that compact digital cameras get thrown away, but there's a fair \015\012chance of recovering use of your camera again

The fault is \015\012commonly caused by dirt or grit blocking the mechanism, or due to it \015\012having suffered a recent fall. Another common cause is that the camera \015\012was in a pocket or bag and the power button accidentally activated and \015\012tried to open the lens against resistance. The mechanism may have simply\015\012 become \015\012dislodged or there may be parts which have broken.

If your camera\015\012 is still under warranty and has definitely not been subject to misuse \015\012then contact the Sony service department in your country to find out about a free repair. If \015\012the warranty has expired though a professional repair will far exceed \015\012the\015\012 cost of replacing your camera. You will therefore have nothing to lose \015\012by \015\012trying to fix this yourself.

Please click here\015\012 and you will be taken to an excellent article provided by the Camera \015\012Repair website. For the most part, you'll be guided on how to physically\015\012 manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good\015\012 luck, I hope you manage to use this information to fix your camera. \015\012Please take a moment to rate the free answer I have provided for you.
I have a sony steady shot DSC-W180 10.1 mega pixels (3*optical zoom) camera. Recently my camera was damaged. When i open my camera it make a sound and displays turn the power off and on again. when i do it it says the same again and again. I cannot open the lens also. How can i repair my camera? I want a very good solution for this
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W180 Digital Camera

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Suggested Questions/Answers :

The camera lens will not retract and the screen says turn camera off and on. When I do this, nothing happens.


This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. No point in reinventing the wheel!Stuck lenses are probably ... Sony Cyber-shot DSC-W180 Digital Camera

Zoom lens will not retract- camera turns on and off but nothing changes and it wont take pictures. When I turn it on the lens clicks but does not move. The camera keeps telling me to turn it on and off again but nothing different happens when I do. The battery is fully charged and it was working fine. Does it have a reset button? If so where?


Hi,This is a common Error. There is NO Reset Button. If under Warranty, send the Unit for Repair. Unless use the below techniques, if that could help.There is no point in Getting it Repaired by a tech it would cost you more than $100.If y ... Sony Cyber-shot DSC-W80 Digital Camera

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

I have a FE4010 camera. Whenever I try and turn on the camera, the lens barrel comes in and out 3 times and then retracts and the camera shuts off. I assume it is sand because after using it in somewhat sandy conditions this happened. I've tried tapping and twisting when I can hold the lens and stop it from retracting, but nothing works. Any ideas besides taking it apart?


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Olympus FE4010 Digital Camera

When i turn on, it says lens error, restart camera - i"ve turned the camera on and off several times and nothing happens, the error message continues to show. I've taken the battery out and put back in but nothing helps. is this fixable?


Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.http://camerarepair.blogspo ... Canon PowerShot SD770 IS / IXUS 85 Digital Camera

Was shooting with Canon PowerShot S3 IS and the lens won't retract,screen says lens error,restart camera. I have restarted camera, changed batteries etc... still nothing. You can hear a clicking sound like something should be happening, but it won't retract.


According to what you were doing there is a possiblity that its jus sand or someting that got caught in the lens. please take it to the neariest repair shop to get it cleaned/ checked. ... Canon PowerShot S3 IS Digital Camera

Unuseable Camera Hello, this is a sudden emergency. A sibling borrowed my camera and it came back un-usable. She said the battery went out, but I think she just said that not to get in trouble. What is happening is this: Firstly, the camera is off and the lens remains un-retracted. When turned on the screen is black and nothing happens untill I press the tiny button below the speaker, the icon is a paper with a symbol close to( <~> ) that to the right, the screen illuminates to black with


I had the same prob. on my wife's birthday so I was tearing my hair out to get pics of cards, balloons etc. Then read a (laughable)suggestion that it can be fixed (E18). It was to tap the bottom of the camera hard with the batteries ejected. It work ... Canon PowerShot SD110 / IXUS IIs Digital Camera

Unuseable Camera Hello, this is a sudden emergency. A sibling borrowed my camera and it came back un-usable. She said the battery went out, but I think she just said that not to get in trouble. What is happening is this: Firstly, the camera is off and the lens remains un-retracted. When turned on the screen is black and nothing happens untill I press the tiny button below the speaker, the icon is a paper with a symbol close to( <~> ) that to the right, the screen illuminates to black with


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A80 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras

I have a sony cybershot wsc 1000 which when the camera is turned off the lens will not go back in.When turned on again the screen says Acess and then "turn the power off and on again" when i do this nothing happens and when switched on again it is exactly the same .the camera will not take pictures or show anything on the screen .It will playback old pictures.Any Clues?


Lens mechanism of your camera isn't working and you need to contact nearest Sony repair shop to fix camera properly. ... Digital Cameras

Camera frozen I have recharged the battery and have changed charged batteries several times, howeverer when I turn the camjer on nothing happens(the lens is and remains extended ) but a red light blinks for a short while then goes off. The first few times that I tried to turn the camera on there was an error messafe on the screen saying error and a number but I don't remember what it was. Please can yoy help?


Try removing the memory card first then turn it on ...see what happensthe problem maybe with your card and not with the camera ... Kodak EasyShare C360 Digital Camera

Lens on my sony cybershot 10.1 touch screen is having issues going in and out. First happened on going in, then seemed fine, turned camera back on to take more photos and now it wont go back in all the way to close. Says "turn camera off and back on" on screen, but it does nothing.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\012\012\ ... Sony Cybershot DSC-T77 Digital Camera

Lens when I turns my camera on it says lens error restart camera. I do it in nothing happens So idont know what to do from here on


Hiwhat you are seeing is a generic message that means there is\015\012some sort of problem with the lens, it could happen in many different\015\012ways such as sand or dirt in the lens gears.A couple solutions would be to eith ... Canon PowerShot SD850 IS Digital Camera

Hello Everyone! I'm in Tokyo and when taking pictures this afternoon, and when I tried to turn off the camera the Lens didn't retract (I'm sorry if this is not the appropriate term it is not written in English, and English is not my mother tongue). And when I try to turn it back on, It says "Lens Error" in red. Can anyone please help me with this?? Such a bad time for this to happen....


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Nikon COOLPIX S710 Digital Camera

The following is not a battery problem and the camera has not been dropped. It worked normally, I turned it off, and the next day when I turned it on, here's what happened -- and has happened consistently since then: I turn the camera on. The lens extends fully. I hear 4 distinct buzzing sounds from within the camera. The LCD flashes with an image for a split second. The lens retracts fully. I hear 3 beeps from within the camera. The camera shuts itself off. All this happens in not more


Your camera has a lens error. This\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. ... Casio EXILIM Card EX-S770 Digital Camera

The lens will not retract on my PowerShot SX210is. Everything is completely frozen. When the power is turned on, the lens will not move and the screen says "lens error, restart your camera". But nothing will make the lens go back inside.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon PowerShot SX20 IS Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

The lens will not close or retract. The message that appears on the screen is that there is a lens error and to turn the camera off. I tried to do this but nothing happens - it makes a sound as if it's trying to close but can't.


Try the procedures in this tip. ... Canon PowerShot SD750 / IXUS 75 Digital Camera

The lens on my Kodak EasyShare Z730 did not retract when I turned the camera off. Now when I try to turn it on, the screen flashes and then goes dark, and nothing else happens. The battery is fully charged.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EasyShare Z730 Digital Camera

Lens problem The lens is not opening and the camera keep saying i should turn it on and off. I've tried this time and time again, but nothing is happening. pls how can i solve this problem.


Try the procedures in this tip. ... HP Photosmart R742 7.0 Megapixel Digital Camera

I turned on my camera to show some friends some pictures i took and i'm getting a message that says lens error, restart camera. when i restart nothing happens and the lense it extended out. how can i fix this? i am in a remote location in costa rica and won't be able to bring it to a shop. thanks. leela


The motor that dirves the lens must be stuck , just take it to the service center to get it fixed ... Canon PowerShot SD1000 Digital Camera

Vivitar 5388 II had taken a picture and the lens will not retract. I had no other problems prior to this. The camera will not turn on now or do anything. The lens is still out and nothing is happening.


Try these procedures. ... Vivitar Vivicam 5388 Digital Camera

Lumix says turn camera off and on again. The lens is open and extended. You hear it try to move but nothing happens. bummer such a great camera.


HelloThank you for using FixYa for your problemAlways check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair ... Panasonic Lumix DMC-FS5 Digital Camera

Camera lens will not come out all the way, and the screen says to turn camera on and off again. and absolutely nothing happens.


I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did wa ... Sony Cyber-shot DSC-W70 Digital Camera

I have a samsung 860 digital camera ang my problem is the lens... the lens is still retracted even its turned off... before it happened the camera have a low battery.. and when i charged the battery for several hours and i put it on the camera... it works but the shots are blurred and when i turn it off again the lens was still retracted and not coming back... what can i do for this? please help me. tnx


This may be similar to another solution posted. Try heavy duty batteries - I used ACDelco Super Alkaline, but any brand of "heavy duty" AA should work. Make sure battereis are not cold; low temp causes any battery to lose power. If fresh heavy dut ... Samsung S860 Digital Camera
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