Having problems with your Sony Cyber-Shot DSC-W1 Digital Camera ?

Lens stuck The lense is stuck in the out position. Batteries were replaced but the camera says on the screen "Access", "Turn the power on / off again", and still does not retract the lense.


Answers :

Solution:

The Lense is obviously jammed some how.

Suggestion:

Send the product back to the manufacturer and see if they can repair the product or send you a new one.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-W1 Digital Camera

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Suggested Questions/Answers :

Lens stuck The lense is stuck in the out position. Batteries were replaced but the camera says on the screen "Access", "Turn the power on / off again", and still does not retract the lense.


Solution:The Lense is obviously jammed some how.Suggestion:Send the product back to the manufacturer and see if they can repair the product or send you a new one. ... Sony Cyber-Shot DSC-W1 Digital Camera

Lens Sticking My daughter has this camera and the lens is stuck out and will not retract. When she turns the power on ACCESS comes on the screen and says to turn the camera off and then back on, but the lens never retracts. How can I fix this? Thank you for ANY help that you can provide me.


The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]\015\012\015\012He did something with the len ... Sony Cyber-shot DSC-W55 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Lense stuck outside MY LENSE GOES OUT AND GOES IN (NO STOP) OUTSIDE OF MY CAMERA INFO APPEARS AT LCD MONITOR: ACCESS; WENN THE LENSE STOPS, THE NEXT INFO APPEARS AT LCD MONITOR: TURN THE POWER OFF AND ON AGAINST I FOLLOW BUT NO EFFECT DO I FIX IT?


You need to send this to the shop, im afraid, these tiny parts are not easy to repair, the home positioning sensor need some repairing ... Sony Cyber-shot DSC-W30 Digital Camera

Power issues. Just recently I've encountered a problem with my camera. After plugging it into my computer (And not noticing the power surge notification on the desktop while doing so). It locked up and powered itself off. I tried turning it back on, and it turned on for a split second then shut off without retracting the lense. I switched batteries and it retracted the lense, but I tried powering it on and the lense only came halfway out and it powered off. I've tried 4 fresh sets of batteries a


You sdaid power surge on the laptop.\015\012Thus suggests that this may have affected the camrera.\015\012I would think a 'repair' if such is possible will be near the cost of replacement.\015\012Only Olympus can advise ... Olympus FE-115 Digital Camera

My lense is stuck open despite turning my camera off. On turning my camera on I am told ''turn camera on off then on'' but the lense does not retract. I am able to view all photos on the memory card as well as turn the camera on and off, however at each point when the lense should retract it stays fixed out. Can this be fixed?


This is not a joke........Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times. Not lens down in this case, bu ... Sony Cyber-shot DSC-W120 Digital Camera

Lens stuck I had been turning my Sony Cyber-shot DSC W50 off and on a few times, when suddenly as I went to turn it off, the lens got stuck and couldn't retract--just made this horrible mechanical noise like it was trying to do so but something was awry. Then this message comes up on the screen "Turn the power off and on again." I do as asked. Nothing. I take the (fully charged) battery out and see if that does the trick. Nope. No matter what I do, the lens will not retract, regardless of how ma


I have a Sony Cyber-shot DSC-W30 and my lens was stuck after a trip to the beach. As you turn on the camera, gently tap the bottom of the camera on a hard surface (i.e. a hard cover book). You could also use an air-duster spray to blow out any grai ... Sony Cyber-shot DSC-W50 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Lens stuck My Sony Cybershot lens is stuck in the out position. It occured when I went to take a photo, the camera turned on and then the battery went dead; not enough juice to turn it off. It was frozen like that for about a day and a half, I did not have access to an outlet. Once I charged the battery, it not struggles to move but is stuck. The LCD display says, "turn power of and then back on" Is there a trick to un freezing it? I don't want to send it in for repairs, my warrenty is exp


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that ... Sony Cybershot S650 Digital Camera

Same Problem When I hit the power button, it flashes, the HP logo comes up on the screen the lense retracts and comes back out and the power goes off. That's all it will do. Other times when I turn it on, a little yellow light on the bottom left side in the back flashes once after the blue power light flashes three times and then turns back off. Arggggghhh!


Use never used batries i have the camra it work s better with new batries ... HP Photosmart M525 Digital Camera

Camera lense/power Camera lense is stuck out. When I turn it on the lense goes in and then comes out, a main picture apears, green light comes on and then it powers off with the lense stuck out. It will only stay on if I have it in play back mode. Please help! Phil D. PS - I have the PowerShot SD400


The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A510 Digital Camera

Ive had my Camara a while and I really wanted too take pictures today. But when i turned it on it said access, went in and out 3 times, and then said 'turn power off' Ive tried loads of things, such as; Giving it a little tap and pushing the lense, pulling the lense. and i i've even tried initalizing it so many time and that doesnt even work. Soo what am i suppost too do?


Change the batteries....make sure the card is sitting in it right...try these ... Digital Cameras

When power is turned on the zoom lense moves in and out on its own for a couple of seconds then stops. Camera remains on (battery is charged) The message changes from "access" to "turn the power off and on again." When that is done the same process happens again. Photos can be retrieved that are in the memory to view but the problem is getting to the starting screen in order to take a picture. What's up with that? Hope you can help!


This could be dust or lint or sand that has worked it's way into the lens assembly, and is keeping the lens from initializing. Often, you can take compressed air and blow it into the front lens assembly, to try to free up the small gears there. H ... Sony Cyber-shot DSC-W55 Digital Camera

I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju


Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function. ... Sony Cyber-shot DSC-W50 Digital Camera

The camera turns on, but the lense makes a clicking noise and then the screen says Turn the power off and on again. I have tried this, and also tried resetting it but nothing works. The lense also does not retract, even when the camera is off.


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Sony Cyber-Shot DSC-P200 Digital Camera

Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera

Kodak m1033 lenses stuck 'open'. Camera won't power on, just beeps and turns off when powered on. Camera froze when zoomed out max, removed batteries and now camera is stuck.


Hi, ... Kodak EasyShare M1033 Digital Camera

Fugifilm FINEPIX A205S When I switch on the power the zoom lense comes out but the screen is blank and when I try to turn the power off nothing happens and the lense doesnot retract.


Has t\\it got jammed.. ... Digital Cameras

My sony digital camera won't fully turn on. when you push power the screen stays black but it says access and the lenses repetitively goes in and out with a 3 second pause between. then finally it stops and says to turn the camera off then back one. but this keeps occuring and it won't fully turn on. HELP!


There is some problem with your sensor in lens so only you are getting this problem .......so better check the sensor..... ... Digital Cameras

Sony cyber-shotdsc-w50 lense won,t retract when switching power off. when switching on screen message displays turn power off and on again


You must reset the lens this means taking the camera apart and reseting the lens.call 423-790-1480 and I'll explain whats envolved. ... Digital Cameras

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the memory card and charging the battery. I have taken compressed air and blew the camera out. I can view the pictures on the momory card. It will not take pictures.


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works ... Sony Cyber-shot DSC-W55 Digital Camera

Hi there it just started doing it when we power up a message comes up saying access turn power off and on again and it trys to move the lense but seems to be skipping or something


... Sony Cyber-shot DSC-H2 Digital Camera

MY LENSE MOVING OUT AND IN (3 TIMES) OUTSIDE .INFO APPEARS AT LCD MONITOR: ACCESS; WhEN THE LENSE STOPS, THE NEXT INFO APPEARS AT LCD MONITOR: TURN THE POWER OFF AND ON AGAINST I FOLLOW BUT NO EFFECT How DO I FIX IT?


Hi,\015\012The focal lens inside the lens assembly is out of sync and requires manually resetting.\015\012If you are in the U.K I can help you out. \015\012p.m at ... Sony Cyber-shot DSC-W300 Digital Camera
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