Having problems with your Sony Cyber-shot DSC-W200 Digital Camera ?

Lens won't open and message says turn power off and on again.


Answers :

   I had the same problem. I solve it by "helping" the lens to turn, just turn it it in the same way that it does by it self, after a few error messages it will be repaired.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W200 Digital Camera

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Suggested Questions/Answers :

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

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I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju


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Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?


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Lens Error! I dropped my camera on the floor, and now the lens wont open fully or close. The LCD says "lens error,restart camera." But even when I turn the camera off, it still happens. Its a Canon Power Shot A550. I need to find out how to fix my camera without breaking it some more.


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When I turn on my camera I get a error message that say "Turn the power on and off again". My lens appears to be stuck and won't open. I believe this is the source of the problem. No matter how many times I turn it on and off I can't get any results. What should I do?


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My camera's optical zoom isnt working. when i was on holiday little bits of sand got stuck in the zoom lens and now it wont come out and isnt allowing me to take pictures. the camera turns on, but comes up with a message saying "turn power off then on again."


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When I turn on the camera, the lens opens and comes out, then closes and goes partway back in, then out and in again, then I get a message saying "Turn the power off and on again". I've tried but it doesn't fix the problem.


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Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


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Camera lens keeps opening and closing and message says " turn the power off and on again".


I followed the other people's suggestions with the compressed air and shaking the camera. I also, turned the lens a little to the left and the camera works perfectly. Thanks, again for everyones help. ... Sony Cyber-shot DSC-W30 Digital Camera

Lens won't open and message says turn power off and on again.


   I had the same problem. I solve it by "helping" the lens to turn, just turn it it in the same way that it does by it self, after a few error messages it will be repaired. ... Sony Cyber-shot DSC-W200 Digital Camera

I charged the battery but the lens wont come open and it says"turn power off and on again. Please help. Thanks


I used a hair blower first to blow cool air into the lense, but that didn't work. Then I tried using a tire pump. I pumped air into the lense quite a few times. It still didn't turn on properly after that. So I used the cloth I usually use to wipe my ... Sony Cyber-shot DSC-W70 Digital Camera

When turning camera on, lens opens and closes , then it says turn the power off and on again


The problem is that the lens is jammed. Here's what I did: I smacked the side of the camera on a tile floor a few times, until the lens started trying to open. Then I used a knife to pry up the lens a little. Believe it or not, it is now tak ... Sony Cyber-shot DSC-W55 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

Camera lens doesn't open- message turn the power off and on again


Dropping it may have damaged the lens barrel. You probably need service. ... Sony Cyber-shot DSC-W55 Digital Camera

I have small SONY DIGITAL CAMERA DSCW90S,when you turn it on the lens barral slide open, then closes then slides open then closes, the lens shutter keep nicely opening and closing but the barral is not stable keeps oppening and clossing for couple of times and then it says TURN THE POWER OFF AND ON AGAIN, but when i do so, it doesnt help. please help me, thank you :) Alena Lorinczova, DUBAI, UAE


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The lens on my sd600 won't open when I turn the camera to picture taking position. Screen goes black and message says ''lens error, restart camera''. I have to go back to view mode and then turn camera off and on again in order for partially opened lens to retract fully and close.


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Lens error when i go to turn on my camera it says "lens error" on the screen and wont turn on Lens is 'stuck' open. I get a 'lens error' and a grinding sound...then the camera turns itself off


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Sony DSC-W70 digital camera - Lens attempts to open when pressing the power button but fails with a message to turn off and back on again. Bought a new battery and still does the same thing. Sometimes can get lens to open if tapping it in the palm of your hand while it is attempting to open. Once lens is open camera works normally.


That's a common problem on Cybershot cameras, happened to me twice, the solution is to get it to a camera shop for repair.\012\012The cause could be dirt or a malfunction on the lens extending mechanism. ... Sony Cyber-shot DSC-W70 Digital Camera

When I turn on the camera, it says "lens error, please restart". The lens doesn't open when you turn on the camera- it is like it is stuck shut. you can manually force it open, but it won't go automatically, and so it keeps on giving the error messages.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD600 Digital Camera

When turning on power lcd says acess ,lens opens and closes . then lcd says turn off power and on again.also little orange light indicater at eye viewer flashes.sony cyber-shot dsc-w30.


I had the same problem. Your focus is stuck.Try to free the focus from whatever (sand, dust, etc.) by hitting the camera. Start gentle, and if it doesn't work, hit it hard...the DSC-W30 is very rugged , that was my experience!Greetings fr ... Sony Digital Cameras

I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".


Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem ... Sony Cyber-shot DSC-W30 Digital Camera

When it is turned on a message saying "access" appears then a message saying "turn the power off and on again" . the whole time this is happening the lens moves in and out


Problem in lens unit repair or replace it ... Sony Cyber-shot DSC-W55 Digital Camera
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