Having problems with your Sony Cyber-shot DSC-W200 Digital Camera ?

I turn it on and the lend opend and closes and the screen says to turn the power off and on again


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W200 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I turn it on and the lend opend and closes and the screen says to turn the power off and on again


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W200 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

My lense wont close. When I hit the power button on, the lense clicks and the screen says "turn off power off and on again" and will not allow it to take any pictures. When I turn off the power, it clicks like it wants to shut, but is unable to.


I am afraid you have bad the lens assembly and it needs to be replaced. ... Sony Cyber-shot DSC-W80 Digital Camera

When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on


Hi, \012 \012 Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-M2 Digital Camera

My camera will not turn on. the screen says turn the power off and on again. the lens will not close all the way.


Please remove the battery and then, press and hold the power button for 15 seconds. then, reinsert the battery and check . if the issue still persists, SERVICE is the only option. ... Sony Cyber-shot DSC-S980 Digital Camera

When turning camera on lense opens then closes several times then the screene says to turn the power off and on again. Is there a fix for this?


Hi there its happens when the lens not ready for work. Some how its not able to stable his focus method. That's why its come out & go back. There is a chances of lens guide pin disturbed or damaged & thats why continues failure. Its mean he i ... Sony Cyber-shot DSC-W80 Digital Camera

Neither the fujifilm 256MB xd card nor th enew Olympus 2GB xd card will work in the A340. I've put the card in and went to Format it in the camera as per teh menu. It acts like it does but when you take a picture it says "write error" When you turn it on again it still says "card not initialized." I've tried formating them with the camera on (lens cover open) and using the menu and with the camera off (lens cover closed powered on using the button on the back) and using the menu from that screen


The camera needs to be up-dated to read the cards it may still have the old dater in it! so it cant "see" the biger cards ... Fuji FinePix A340 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards


If you have a memory card in the camera, take it out before turning the camera on ... Sony Cyber-shot DSC-S600 Digital Camera

Lens goes in and out then closes and the screen says turn power off then on


This may be due to dust. when the lens is out try to blow dust with help of a blower.if it doesn't work then may be limit switch faulty ... Sony Cyber-Shot DSC-W5 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Zoom error I turned my F470 camera on and received a "zoom error" bar across the screen. The lense does not move outwards after I turn the power on, nor does the plastic sliding screen close when I turn the camera off. The lense is exposed whether or not the camera is on or off. The lense does not make any sounds when I turn the camera on, but I hear (what I think) are the gears when I turn the camera off. When the camera is on, the screen is working, but the image is blurry. I tried other poste


Hey MBB722,\015\012 What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the came ... Fuji FinePix F470 Digital Camera

When you turn power on, the screen says "access" the lens move in and out and then it says"turn the power off and on again"


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Sony Cyber-Shot DSC-S40 Digital Camera

Okay, first off i have a sony-cybershot dsc-W80 and one day i brang it to the park and dropped in the sand accidentaly. Now whenever i turn it on, it says cyber-shot on the screen and the lens goes out and in about 4 times, then on the screen it say please turn power off and on again, and it keeps doing the same thing over and over again. please help!


These are always lens error messages-the lens is stuck or off track and camera will need to be serviced ... Digital Cameras

When I turn the power on it says access on the screen and it says to turn the power of and on again.


Hi, \015\012\015\012If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dro ... Sony Cyber-shot DSC-W35 Digital Camera

When I turn on my Olympus FE-190 camera it shows the "card setup" screen with two choices: Power Off (highlighted) or Format, and gives a 3-ring alert sound. (It does this no matter what is set on the program dial: auto, guide, etc.) If I press OK to "set" with Power Off highlighted, it turns off. If I highlight format and press OK of course it warns me I'll be reformatting the XD card. When I attach the usb cable the screen on the camera shows PC highlighted but when I press OK it says "one mom


Fixed it by reseating the xD card. Voila! Back to normal. ... Olympus Digital Cameras

Black screen Not able to take pictures when you turn on camera it either has a black screen or it says access also it might say turn power off and on again.


Hi, \012\012Turn the power off and on again message is displayed when the Lens mechanism is stuck or when there is an internal malfunction. To resolve the issue, try turning off and on the power for few times. If the issue persists, try p ... Sony Cyber-shot DSC-W55 Digital Camera

When turning on power lcd says acess ,lens opens and closes . then lcd says turn off power and on again.also little orange light indicater at eye viewer flashes.sony cyber-shot dsc-w30.


I had the same problem. Your focus is stuck.Try to free the focus from whatever (sand, dust, etc.) by hitting the camera. Start gentle, and if it doesn't work, hit it hard...the DSC-W30 is very rugged , that was my experience!Greetings fr ... Sony Digital Cameras

My Friend dropped my DSC-W30 camerashot on brick floor (it was nocked off a not very high table) and now when I try to turn it on.. the lense just comes out then half way in then out.. (it looks liek a confused robot) like no joke. and all the screen says while it is doing this is " Access " and after a min or two.. it makes this beeping sound and the screen says " Turn the power off, and on again " ? i tryed it.. it continues the same rutine. Please help? my father gave this to me as a gift for


Unfortunately the camera is non repairable short of dropping it again in hopes it jars the auto focus alignment back into position. this is a one in a million shot , but what have you got to lose. ... Sony Cyber-Shot DSC-S90 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

My Friend dropped my DSC-W30 camerashot on brick floor (it was nocked off a not very high table) and now when I try to turn it on.. the lense just comes out then half way in then out.. (it looks liek a confused robot) like no joke. and all the screen says while it is doing this is '' Access '' and after a min or two.. it makes this beeping sound and the screen says '' Turn the power off, and on again '' ? i tryed it.. it continues the same rutine. Please help? my father gave this to me as a gift


Try Power Resetting the Camera.First, please turn OFF the Camera.Then, remove the battery pack from the Camera.Then, press and hold the POWER button on the Camera for 30 seconds.Then, reinsert the battery pack and check whethe ... Digital Cameras

I have a sony cybershot mpegmovieVX DSC-W55 I was turn it on & it say access on a black screen then it starts making a noise and another screen pops out and says to turn the power off and on again. SO I tried that & it does the same thing all over again..HELPP! I dnt know whats wrong with it.


Hello and welcome to FixyaThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a pr ... Sony Cyber-shot W110 Digital Camera

Sony camera When I power up my camera, the screen says Access and the lens goes in andout a few times and then the screen says turn the power off and on again. When I do that it doesn't fix anything, so I still have the same problem


Ok to fix this just switch on \015\012gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops\015\012then switch camera off and on again and you should have solved the problem.\01 ... Sony Cyber-shot DSC-W55 Digital Camera

Canon SD4000 camera, when hitting the power button, the screen remains black screen, the green light blinks twice, lens zooms out, shutter opens. Screen remains black, and I do not seem to have any control at all; pressing the zoom button doesn't move lens, no notable reaction to anything. Hit the power button again, the lens zooms back into it's original position, shutter closes (occasionally does not shut completely), green light blinks twice, screen remains black. Tried turning on w/o SD card


... Canon SD4000 IS IXUS 300 HS Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 1.0582 seconds