Having problems with your Sony Cyber-Shot DSC-W220/B Digital Camera ?

Lens goes in and out then shuts down

\015 When first turned on lens goes in and out then shuts down. Visiting daughter and trying to find solution before leaving.\015

Answers :

Hello and welcome to fixya

It sounds like the camera is unable to extend or\015\012open the lens properly, this generally happens if the camera is dropped\015\012or if sand or similar gets inside the camera. often you will also see a error message on the cameras display about a lens error.

The issue could also be low battery, try a new set of batteries or make sure the current ones are fully charged.

Now In anycase lens error or not there is no easy\015\012home repair for this problem as it would require you to take the camera\015\012completely apart and possibly also the lens, and it might get\015\012completely ruined in the process, so that your pictures come out blurry\015\012and unfocused.

That is why I would recommend that you take the\015\012camera to a repairer, as there is hardly anything that we can do that\015\012would really help, unless you want to try tapping or hitting the camera\015\012from different sides and possibly shaking it and listening if there is\015\012something loose inside. That is assuming that it is a lens error that is causing the turning off. It could also be a electrical problem.

if something is loose inside then it\015\012would need to be taken apart and possibly if parts are broken they\015\012would need to be replaced, those parts may be really difficult to\015\012obtain or unavailable.

You should leave this repair to a professional.

My colleague Ginko has written a tip about this also, it might be helpful:
http://www.fixya.com/support/r2612386-lens_error

even if this is not a lens error it would still be difficult to repair at home due to the complexity of todays digital cameras, you need a professional to solve these issues, taking apart the camera is risky and you might not be able to put it back together anymore or it might stop working completely.
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-W220/B Digital Camera

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