Having problems with your Sony Cyber-shot DSC-W30 Digital Camera ?

My camera slipped and now the lens is not closing and when the camera is on it shows turn the power off and on again and the lens is jamed what is the solution


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W30 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My camera slipped and now the lens is not closing and when the camera is on it shows turn the power off and on again and the lens is jamed what is the solution


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W30 Digital Camera

I have Canon power shot S2 IS digital camera.I bought it around 2 years back.Now my camera is showing the sign of "change the batteries" even though the batteries are fully charged and the lens does not come out..When I tried the same batteries on other digicamera they are working fine. Very few times the camera starts working but after taking 2 or 3 pics the low battery sign appears on the screen.I use AA size NiMH Sony batteries. Can you let me know the solution to my issue.


I suggest replacing a fresh battery will most likely solve your prob, overtime rechargeable battery can drain easily, try changing with a new battery and see if it does work well, there might be insufficient current, thats why it tends to drop of vol ... Canon PowerShot A540 Digital Camera

Power problem I was charging camera using 4.5 DC volt socket on Camera, next I switch on camera so Lens head came out, accidentally power pin came off from camera and lens will not go back. Now nothing happening to camera when power cord connected or with battery, camera will not switch on at all including power lite does not come on with power cord connected. Look like it may have blown fuse in camera or something else serious. Any solution which I can try? I'm a very handy man with good too


I sounds like coincidently something in the camera failed. I doubt very much that simply pulling the power from the camera would cause damage. \015\012\015\012In anycase, if you were to open the camera, you would see that all the circuit ... Olympus FE-220 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


I am afraid you have the notorious lens stuck problem. If you google "canon lens stuck" or "canon lens not retracing" the results will be in millions. Canon's quote for repairing this issue is well over the cost of the camera itself. However all is n ... Canon PowerShot SD1000 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Canon PowerShot SD1000 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Digital Cameras

I have canon S5 IS camera. When I power it on, it shows lens error and switches off. kindly suggest solution


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Canon PowerShot S5 IS Digital Camera

Optio M20 Camera: Press on/off button to power up camera, the camera opens the lens cover, turns on a red led inside the lens, cycles the lens out and back in,then makes about 5 little popping noises. The back screen shows Pentax Optio screen for a second, then then the screen displays the word Auto Picture in the center of the screen and Green Mode at the bottom and at the same time it cycles the lens out and in. And for a brief moment in the back ground of the screen you can see the picture st


I got it!!! on my cam i hold down the menu button at the same time power on, it will showup a " ver 1.00" and lens move a little maybe u have to do it 2 times but second time it should work ... Pentax Optio M20 Digital Camera

Camera will power on lens works but the screen won't show any image but still shows menu options etc. but no pictures. I got an E18 once but the lens seems normal. The camera seems to function normally but won't record pictures.The cf card is in normally also.


Test ... Canon PowerShot A75 Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

My daughter's camera will not turn on. When the power button is pushed the green light flashes on top and the screen shows a message of "lens error". The lens cover is open and the whole lens is zoomed out and will not go back in. Is this expensive to fix or would it be best to buy another camera?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... General Electric A735 Digital Camera

Hi welcomejee, I read all your solutions regarding the digital camera Sony DSC N2. I really have to thank you for your precious Some of the problems are very similar to mine: After the camera fell on the ground from about 2 meters in off mode the lens would come out and immediately back in 4 times in a row. After that the lens is back in, a beeping sound comes up and on the display it is written to "Turn the power off and on again". Of course that does not help at all. The lens is opening


George, this is most likely a lens issue, and more precisely, probably a stripped gear when it fell. You will have to disassemble the entire unit to get at the lens assembly, and will probably be a professional by the time you get through! ... Digital Cameras

Lens error i dropped the camera and it comes as lens error i tried to restart the camera but again it shows a message lens error i am really upset please give me a solution


Ur lens strip is broken change it or call me 9890274954 ... Canon PowerShot S410 / IXUS 430 Digital Camera

Lens error, restart camera This happens on my Powershot A470; when I restart the camera the same thing keeps showing up I have searched for solutions and one solution was hit a reset button--never found one. Another solution sent me to a website with no help. Help!!


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A470 Digital Camera

I have a 3 year old Sony DCR-DVD202E Camcorder which has worked perfectly up until yesterday, when the lens cover refused to open. Other thsn this the camera powers up normally and the LCD screen shows a white dot where light is entering through the cover I have tried changing the battery, switching the camera on and off many times, powering it from the AC adaptor and, at the suggestion of Sony, resetting the camera. None of this has worked. It is possible to open the cover manually, so it is


Happened to me before. NO Problem!!! The mechanical lens cover is "powered" by a small spring. When a little bit of dust/dirt/sand gets into the track it slides in, i gets stuck. CAREFULLY open the lens cover (maybe with the help of a toothpick) and ... Digital Cameras

My nikon L16 camera was slipped off from my friends hand while the lens was open now when i start it it shows a lens error what should i do


Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less tha ... Nikon L16 silver Digital Camera

The view finder or screen are black. The lens moves out when the camera is powered on, I can hear the shutter click when pushed; the telephoto is moving; I have all the settings show on the screen when the camera is powered on but I cannot see anything through the view finder or on the screen and no image is captured when a pic is taken. I changed the batteries and it made no difference.


I know it may sound like the shutter is moving, but you're going to have to actually look down the lens barrel to confirm it's actually moving, and not just producing a sound effect from the camera. Also keep in mind Canon's SX IS series cameras are ... Canon PowerShot S3 IS Digital Camera

My i85 camera's lcd no longer displays what you are looking at. Just a black screen. All the menu items are there and working. The battery is charged. The power button is working as well as the lens open, but no image is available just a black screen. When I I try to take pic is showed very low light but doen't show image of pic taken when I check. Please advise. This is almost a brand new camera used only a few weeks.


The iris is probably shut closed or the CCD is bad. The iris controls the amount of light that enters the CCD (charged coupled device). Sometime the iris get moisture inside and cannot open. Or the CCD is defective. Leave it in a dry environment for ... Samsung i85 Digital Camera

What does it mean when your camera lens is not working and the screens say, turn off the power and turn it on again ? What happen if the camera lens is moving but ther screens is not opening or showing anything ?


I may not have enough information for this... how ever, let us try. And I am not sure which one you are talking about, maybe both at times?Does the camera play back files correctly and can be seen on the LCD? If the first, then some probl ... Sony Cyber-shot DSC-W55 Digital Camera

Hello ,regarding my dx4530 camera , the camera turns on fine but the view screen is dark, almost as if the lens cap was on , the picture number along with the flash settings show on the screen but dark the background is dark. I can review old pictures. If I take a picture now they show up as blank. Any suggestions? Thanks in advance for any comments or solutions


You are having problem with the lens... you need to change the lens to get a bright picture... ... Kodak EasyShare DX4530 Digital Camera

My i85 camera's lcd no longer displays what you are looking at. Just a black screen. All the menu items are there and working. The battery is charged. The power button is working as well as the lens open, but no image is available just a black screen. When I I try to take pic is showed very low light but doen't show image of pic taken when I check. Please advise. This a brand new camera and was taken excellent pic as of this friday.Thanks


My i85 camera's lcd no longer displays what you are looking at. Just a black screen. All the menu items are there and working. The battery is charged. The power button is working as well as the lens open, but no image is available just a black screen ... Samsung i85 Digital Camera

Powers off my canon powershot sd600 digital camera keeps powering off after about 30 seconds. I have gotten a new battery and that didn't help. On the left hand side before it shuts down it has the letter and numbers E18 on the bottom. The zoom lens is also sticking out and will not retract. There are no error messages on the camera at all. If anyone has a solution please let me know. Thanks!


E18 is a lens error message, the lens is stuck or bent, and wouldn't come out, that's why camera shuts off after it tries to do so at the start, not much you can do, but replace the whole lens assembly ... Canon PowerShot SD600 Digital Camera

Powershotsd1000 problem I own the powershot sd1000 the camera when turn on has the lens stuck out and the the the display show lens error restart camera. Please let me know if you have any solutions I recharged the battery and it still does the same thing. here is my e mail [email protected] thanks


Hello!!\015\012\015\012\015\012\015\012Firstly switch off the camera\015\012\015\012press and hold the ok button and turn the camera on and off\015\012for few times\015\012\015\012whilst keeping this button depressed ... Canon PowerShot SD1000 Digital Camera

When I start the camera,it shows the canon screen and it stays there. when I hold the power button to turn it off it shows "lens error restart camera".


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\ ... Canon PowerShot S3 IS Digital Camera

The camera is showing lens error,restart camera & lens is not going in , so please give me the best solution for this problem


Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4098 seconds