Having problems with your Sony Cyber-shot DSC-W30 Digital Camera ?

As I fix my camera fails to zoom out completely and asks me to shut down and restart the


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W30 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

As I fix my camera fails to zoom out completely and asks me to shut down and restart the


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W30 Digital Camera

Lens error, restart the camera. How to retart. The zoom lens projected is not getting back again When the camera was on, the zoom lens cameout and got struct and not going inside. we get a instruction as ''lens error, re start the camera'' W e dont know how to restart and tried but failed. we need solution. We are unable to use the camera.


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Hp945lens When I fix a wide angle lens to my camera and switch it on, the zoom tries to come out, fails and then turns the camera off. I'm assuming that because the screw-on lens is on the outer fixed lens this is stopping the zoom from coming out which then turns the camera off. What am I doing wrong?


Hi Do you use a lens tube? You need one of these so the lens does not hit the screw on lens when it extends. Quite cheap on ebay etc. Standard 55mm thread.Hope this helpsjbrevealsall ... HP Photosmart 945 Digital Camera

I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have had the problem before this summer, more often when I'm at the beach and it seemed to fix its self. Last night my camera worked, but it wouldn't zoom in or out. Well, earlier today I was at beach and I tried to zoom in and out and my camera wouldn't allow me to once again. It was then followed b


You have 1-2 years warranty on your camera (depending on which country you bought the camera in).\015\012\015\012KODAK recommends a repair for this error code.\015\012\015\012An Out of Warranty repair for this model for this f ... Kodak EasyShare V550 Digital Camera

My SD850is was dropped,there is a slight split on the bottom (looks like 2 screws are missing). When you turn the camera on, it says "lens error - restart camera" and then shuts off. It does show the opening picture on the LCD but then turns dark and shuts off. I've had the camera for about 2 yrs. Anything I can fix or is it worth the price of repair which would cost approx. how much?


From searching the internet, it sounds like the lens needs to be replaced and the cost of the repair would be about as much as buying a new camera.  thanks for responding.  now i have to go thru "what to buy" again....... ... Canon Digital Cameras

I recently used my 860G on a diving trip to Roatan. After shooting some terrestrial pictures (outside the housing), I shut the camera off. When I tried to restart it, the Sea & Sea logo illuminates and the green indicator light flashes for a few seconds but the lens fails to extend. The camera shuts itself off after a few seconds. The battery is fully charged (I've tried several). The picture viewing mode works fine...the camera just refuses to enter the picture taking mode. Any help out t


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sea and Sea DX-860G Digital Camera

How do you fix 'lens error restart camera' I put it in my bookbag. I guess i threw my bookbag around and now i have this "lens error, restart camera." The lens froze halfway and it's staying that way. Please help. when i turn on my camera it says lens error, starts beeping, and then shuts off


WE WENT TO THA BEACH AND TOOK SOME PIC AND LATER THAT DAY WHEN WE WENT TO TAKE MORE PIC IT SAID LENS ERROR RESTART CAMERA BUT WE DON'T KNOW HOW TO RESTART THE CAM ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Zoom When i zoom on my camera, it shuts down, and i cannot figure out how to fix it. does anybody know how to fix it? I cannot find a solution anywhere in the users manual, so if you have any ideas let me know!


This is the hardware problem your camera’s lens gear also damaged if you have some experience to open your camera jacket clean lens gear.Hope its helpful for you ... Samsung Digimax L60 Digital Camera

My camera keeps saying: A camera error was detected Will shut down automatically Restart E32 I tried to restart it but still the message continues to appear on the screen...I can only do the preview for few seconds or a minute. Please help me fix this problem. Thank you and godbless!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Recently, i've been having an issue with my Kodak Easyshare M883 camera Every time i press the power button, the camera turns on, makes a weird noise, zooms in and out to refocus, makes the noise again, then completely shuts off. Its done this every time i turn it on for about a month now. I am completely able to review my pictures, let alone take any. I've tried plugging it into the computer, and even charging it overnight. please help me.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Kodak EasyShare M883 Digital Camera

Canon Digital Ixus i7 zoom, Camera lens is half open, when camera is swithced on theres a buzzing sound and then the camera says "Lens Error, Restart Camera". What can i do to fix it?


At the presemt moment i also have this problem...now trying to take my camera apart, put the lense back proberly and then put it all beack togeter/... ... Canon Digital Cameras

I just bought a sanyo vpc-t850 camera last night, I installed the software, I took a couple of pics and was trying to upload them the problem is I plug my camera up with my usb to my pc, I turn the camera on, and I choose the option pc everytime I do that, my pc shuts down and when it goes to restart it will not get off the part where windows loads. Can you help me find a way to upload my pics, I really like this camera and I would hate to have to return it for another one, if I can fix the prob


Have you trade to uninstalled the drivers and software on your computer that came with the camera?If this is a case of no solution due to bad compability, you can always buy a memory card reader (if your computer doesnt have a on board on ... Digital Cameras

Canon SD4000 camera, when hitting the power button, the screen remains black screen, the green light blinks twice, lens zooms out, shutter opens. Screen remains black, and I do not seem to have any control at all; pressing the zoom button doesn't move lens, no notable reaction to anything. Hit the power button again, the lens zooms back into it's original position, shutter closes (occasionally does not shut completely), green light blinks twice, screen remains black. Tried turning on w/o SD card


... Canon SD4000 IS IXUS 300 HS Digital Camera

Turn camera on - get "Lens error. Restart camera" message. Then camera shuts off. Can this be fixed? CSW


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom

EasyShare Application. I am trying to load my EasyShare software on my second computer. I downloaded the software and received the congratulations message saying that to complete the application, the computer needs to be restarted and was given the option of clicking "Continue" to restart the computer. I did so and when the computer restarted I received this message: "Application has failed to start because LTDIS10n.dll was not found. Reinstalling the application may fix the problem." I click


Uninstall the software first and then go to the kodak website and download it directly to your computer that will resolve the problem ... Kodak EasyShare C663 Digital Camera

Olympus FE-210 I dropped my Olympus FE-210 when it was on and the lens was out. Now, the camera still workes fine, but the lens will not close all the way. After I shut it off, it opens and closes as if trying to fix itslef, but tops after three tries. The zoom still works, but it makes a clicking noise as the lens adjusts. I wouldn't mind any of this, except that now I can't upload my pictures. Normally, when I hook up the USB, a screen comes up on the camera dispaying my options. Now when I ho


Dont drop it next time you ****** !!! ... Olympus FE-210 Digital Camera

Shutter malfunctioning I bought a new camera and within a month the shutter has started to malfunction. It doesn't shut completely when switched off nor does it open completely when switched on. If you touch the shutter manually it opens. Is there a way to fix this problem myself? Since my warranty card is not signed or date of purchase mentioned by the dealer I bought it from!


No...return it for repair or replacement.  It may simply have dirt in the lens cover.  Digital cameras do not have shutters.  ... General Electric E850 Digital Camera

Cannon sx10IS digital camera beeps, reads lens error restart camera and shuts down when in zoom


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by ... Canon PowerShot SX10 IS Digital Camera

When I turn the camera on the zoom will cycle in and out a few times then i'm told to shut off the camera and restart. I can view pictures taken previously, but not taking any pictures lately.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Sony Cyber-shot DSC-W90 Digital Camera

I accidentally dropped my Canon SD1400 IS (camera) the other day and now whenever I turn it on, it says "Lens Error. Will shut off automatically. Restart camera". Can you help me fix it without having to break the bank?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD1400 IS IXUS 130 Digital Camera

I have a Lumix DMC-LZ10 camera. When I turn it on the lens zooms in and out over and over and then asks me to turn of the camera and restart. I can not take pictures at all. The LCD does display but it will not function properly.


This message appears when force has been applied to the lens. You may need service. ... Digital Cameras

Samsung Digimax S800 - when camera is switched on, zoom lens fails to extend;lens cover is permanently open;viewscreen lights up then series of three beeps and camera seems to shut down again.


Hi give this a try remove battery and any mem card thats in it then hit the side of the camera into the palm of your other hand this might free up any bits of grit or dirt that has gone down side of camera let me know once you have tryed this. ... Digital Cameras

Canona460 zoom stuck out camera says restart but shuts off wont restart


... Canon PowerShot SD850 IS Digital Camera

I got Canon PowerShot SD870 IS. The problem is when I zoom out had sound beep and message on screen" Lens error restart camera. Please help me to fix my camera


Try these procedures. ... Canon PowerShot A560 Digital Camera

My Olympus SP-550UZ 18x optical zoom has a problem. I turn it on, and the lens starts coming out, but it get stuck, and the sounds is this clicking noise. Then on the screen it says ZOOM ERROR and red text. After the lens goes back in and the camera shuts off. I've had this problem for a while and I searched everywhere to fix it. Help!


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus SP-550 UZ Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5225 seconds