Having problems with your Sony Cyber-shot DSC-W30 Digital Camera ?

The lens didn't work when switching the power on and i get message to turn the power off and on again


Answers :

If turning the power on and off again does not resolve the error message, try doing a power reset.
\015\012If the issue is still unresolved, service may be required.
\015\012If you're located in the U.S, then service can be made at the Factory Service center. Create the online repair request at: http://eservice.sony.com/ or else you can contact Sony and select your country.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W30 Digital Camera

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Suggested Questions/Answers :

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

The lens didn't work when switching the power on and i get message to turn the power off and on again


If turning the power on and off again does not resolve the error message, try doing a power reset.\015\012If the issue is still ... Sony Cyber-shot DSC-W30 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

My cannon rebel will not take picture or go to the menu the only thing it will do is turn on. And when i turn it on a message pops up that says "shooting is not possible. Turn the power switch to off and on again or re-install the battery." I have tried turning the camera on and off and reinstalling the battery multiple times but nothing works. Do i have to take my camera to a camera shop to get fixed or could i do something at home to fix it??


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HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon D40 Digital Camera with G-II 18-55mm Lens

Sony DSC-W70 digital camera - Lens attempts to open when pressing the power button but fails with a message to turn off and back on again. Bought a new battery and still does the same thing. Sometimes can get lens to open if tapping it in the palm of your hand while it is attempting to open. Once lens is open camera works normally.


That's a common problem on Cybershot cameras, happened to me twice, the solution is to get it to a camera shop for repair.\012\012The cause could be dirt or a malfunction on the lens extending mechanism. ... Sony Cyber-shot DSC-W70 Digital Camera

Hello, the lens is not coming out of the camera when switched on. Battery is brand new. View of pictures is possible. Message says "turn power off and on again". Multiple tries failed. I hear a breef buzz, the lens is trying to get out but seems like jammed.


You need to get it serviced, it's a mechanical problem with the lens. ... Sony Cyber-shot DSC-H9 Digital Camera

When I turn my DSC W230 Sony Camera on the lens opens and closes several times then finally closes and I get a message to turn it off and on again, but it just keeps doing the same thing. I have tired removing the battery for 20 minutes, reinitializing the camera and switching to different batteries that can power up my other camera.


\012Hi, \012\012Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony W230 Digital Camera

My Cannon Power Shot A520 Camera will not power the lens up when I turn it on. I get the message "No Image" on the viewing screen, but nothing else happens. Back Switch is set on camera symbol, but camera acts like it is set on view. I have installed new batteries and battery terminals are clean.


The camera may need a software update which can be done through manufacture for $50 or you can downlaod an update from their website and follow the directionsOr the zoom may be dirty or debris is stuck in the zoom lens and needs to be blow out ... Digital Cameras

When I turn the camera on it says access , the lens goes in and out then I get a beep and message reads turn the power off and on again. I've done this over and over again and it still won't work. Any sugestions?


One thing to test before going to repair, make sure you are using a fully charged and correct battery for your camera.\015\012If so, the camera will need repair. This is a common problem and can be fixed. Teleplan Camera Repair does a great job ... Sony Cyber-shot DSC-W30 Digital Camera

I have an Olympus u700. It worked ok yesterday, then stopped. I switch on the power and the lens comes out about half way, I get blurry images and then the lens closes again. The screen then displays the following: D: 5f08 5e02 It doesn't allow me to do anything, other than turn it off. Any ideas? Thanks Chris


... Olympus Digital Cameras

When I turn the camera on it says access , the lens goes in and out then I get a beep and message reads turn the power off and on again. I've done this over and over again and it still won't work.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Sony Cyber-shot DSC-W30 Digital Camera

I have a Nikon S6 digital camera, everything about the camera seems to work fine, except for this "lens error" message I keep getting. Sometimes I'll turn it on, and I can use it just fine. But then there are other times where I have to turn it off and on in order to get it to work. And then there are those times where turning it off and on don't help. I usually give up and try again later. Sometimes it'll still give that error message, and other times, it will just work like normal. What can


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It can occur if the contacts on the lens where they meet the contacts on the camera body need cleaning. Try a cotton swab lightly dampened with rubbing alcohol. ... Konica Minolta Dynax 5D / Maxxum 5D Body only Digital Camera

Panasonic DMC-TZ4 When I switch on I get "Turn off camera and turn on again" message but it does not good. When I swtich off I get "workng hard" noises as if there is an effort to retract the lense but it will not retract unless I turn the camera on again. At that point the lense retracts and comes out again at once; more "hard work" noises and a new "turn your camera off" message. The only way to get the lense into the retrated position is to catych it at the right instant and remove the batter


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Panasonic DMC-TZ4 Digital Camera

I have a Sony CyberShot DSC-W55. When I switch on the camera, the lens goes in and out a few times and I get the message 'Turn Power Off and then On' When I press the playback, I am able to view the images stored in my card. What is the problem?


Contacts of the lens unit to the mother board of the camera is bad/clean and adjust the contacts and try. ... Sony Cyber-shot DSC-W55 Digital Camera

I have a Sony CyberShot DSC-W55. When I switch on the camera, the lens goes in and out a few times and I get the message 'Turn Power Off and then On' When I press the playback, I am able to view the images stored in my card. What is the problem? Thanks


The part which comes out when the power is on might have got stuck .. there may be some dust particles. just blow over it or vaccum it.. ... Sony Cyber-shot DSC-W55 Digital Camera

Lumix tz3 Please turn camera off and then on again" as soon as camera is switched on. I Can view any menu, or read SD card, but cannot take any pictures. If I turn on in a picture taking mode it starts to focus and then the message appears, when I turn it off the lens does not close. If I turn on in playback mode, it works fine, if I turn it off from playback mode, then the lens closes. Basically, any picture taking mode triggers the error message. Solution?


Low battery maybe? Try holding camera firmly in one hand, with camera on and in record mode, and strike in on its edge firmly on the heal of your other hand. This technique is often sucessful with temporary camer 'quirks' like freezing, lens not full ... Panasonic Lumix DMC-TZ3 Digital Camera

Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera

Lens error My Casio ex-z60 camara lens wont fully extend.When power is turned on, a clicking noise is heard. The LCD displays what will be captured, but is is blury. Then the lens closes and a "lens error" message apears on the LCD. Sometimes a message that says "retry power on" appears. Every thing else works fine. I am able to view my pictures .but I can not take any pictures.. Thank you


This is the lens focus gears. They are either knocked out of alignment, or debris has jammed them. The good news is it can be fixed....Casio most likely won't help. Hint...google my user name. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Good Day. I dropped my Nikon Coolpix L16 camera onto a table. Since then when i switch the device on the lens goes out about a quarter and the goes back in and i get a lens error message. I noticed that when the lens goes out it bends to the right(looking from the top) and gets stuck by something. When i pull the lens a little to the left while switching it on everything works fine. A very small metal part came out of the camera. Any ideas? is it repairable?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Digital Cameras

Hi, I have Nikon P90. From last week i am facing following problem. Whenever i switch on my camera for taking pic, everything starts but i get message on the screen " Lens Error (If lens cap is attached,turn the camera off, remove the lens cap,and the turn the camera on) The above error message is their despite i opend the shutter of the lens. Kindly help me to know the above problem.


Hi,Here is a tip that I wrote about How toget a Digital Camera Lens to work againSteps toRepair a Digital Camera Lens\012heatman101 ... Nikon D90 Digital Camera with 18-105mm lens

When I turn on my Panasonic DMC-FX55 the lens comes out fine and the screen displays for 2 seconds then goes blank except for the message 'Turn off then on again' - which doesn't work. The only way to get the lens to retract is to select 'Playback' - tun off then on . The playback mode works fine and after 10 econds the lens returns to closed position. Is their a combination of buttons that reset the camera??


... Panasonic Lumix DMC-FX55K Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera
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