Having problems with your Sony Cyber-shot DSC-W35 Digital Camera ?

When I turn on the camera the lenes goes in and out then i get a message on the screen Access turn off then power back on


Answers :

I tried the solutions posted by StephanSA and my camera is fixed now. What I did was assisting with the motion of the lens and blew between the lens and casing and then dried up the lens with the help of a hair dryer (don't heat it up to much)....Thanks Stephan, you just saved me a few hundred dollars.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W35 Digital Camera

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Suggested Questions/Answers :

When I turn on the camera the lenes goes in and out then i get a message on the screen Access turn off then power back on


I tried the solutions posted by StephanSA and my camera is fixed now. What I did was assisting with the motion of the lens and blew between the lens and casing and then dried up the lens with the help of a hair dryer (don't heat it up to much)....Th ... Sony Cyber-shot DSC-W35 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards


If you have a memory card in the camera, take it out before turning the camera on ... Sony Cyber-shot DSC-S600 Digital Camera

I have just downloaded the camera on to iphoto and have cleared the camera memory . I clicked the eject icon on iphoto and once cleared unplugged the USB download cable . I have just pushed the power button to turn the camera on and firstly get the message on the camera screen "Access" then a message comes up saying "turn the power off then on again " When I do this the same process repeats itself . The lenses wont open and protrude out of the camera ready to take photos. The battery has ju


Sounds like you did two things wrong...you deleted/erased/or formatted the camera using the computer. You disconnected the camera without using the "safely remove hardware" function. ... Sony Cyber-shot DSC-W50 Digital Camera

After uploading pictures from my camera to my pc yesterday, the zoom lens will no longer retract into the camera. I do get a message on the screen of the camera that says turn the power off and on again. I have tried everything, and still no luck. I have plugged it back into the pc, I have charged it, and have turned the power on and off at all options, and it still will not retract.


I believe its a sony cam. this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$ ... Sony Digital Cameras

I turn on the camera and the lens pops out, but the screen just says "access" and then "Turn the power off and on again". I do so, and the same thing happens. Repeat. I can still view the pictures on the camera, but can't get past the screen errors to take more pictures. Any advice?


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Sony Cyber-shot DSC-N1 Digital Camera

Was taking pics & everything was okay. put the battery on the charger & when I put it back in the camera a while later the camera turned on, went right off then i hit power on again & it turned on but just a blank (lit up) screen. It won't do anything at all. It does this same thing every time I try turning it on. Goes off then turns on but nothing.Please help! I have lots of sentimental pics of my kids on there that I want to get copies of.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Sony Cyber-shot DSC-S750 Digital Camera

My Cannon Power Shot A520 Camera will not power the lens up when I turn it on. I get the message "No Image" on the viewing screen, but nothing else happens. Back Switch is set on camera symbol, but camera acts like it is set on view. I have installed new batteries and battery terminals are clean.


The camera may need a software update which can be done through manufacture for $50 or you can downlaod an update from their website and follow the directionsOr the zoom may be dirty or debris is stuck in the zoom lens and needs to be blow out ... Digital Cameras

My sony digital camera won't fully turn on. when you push power the screen stays black but it says access and the lenses repetitively goes in and out with a 3 second pause between. then finally it stops and says to turn the camera off then back one. but this keeps occuring and it won't fully turn on. HELP!


There is some problem with your sensor in lens so only you are getting this problem .......so better check the sensor..... ... Digital Cameras

After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

When i turn on my camera the lens trys to come out but then it gets stuck and goes back in; the screen says "turn the power off and on again" but when i do the same thing keeps happening over and over. The camera has one big rechargable battery so i can't just replace it. I've tried doing the reset, and I've tried tapping around the lens ad hitting the sides or bottom of the camera but nothing has worked.


Here is a very reasonably priced quote for repair; https://www.teleplancamerarepair.com/quote/cart.asp?iProbID=5&mo=358\0 ... Sony Cyber-Shot DSC-S40 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

When power is turned on the zoom lense moves in and out on its own for a couple of seconds then stops. Camera remains on (battery is charged) The message changes from "access" to "turn the power off and on again." When that is done the same process happens again. Photos can be retrieved that are in the memory to view but the problem is getting to the starting screen in order to take a picture. What's up with that? Hope you can help!


This could be dust or lint or sand that has worked it's way into the lens assembly, and is keeping the lens from initializing. Often, you can take compressed air and blow it into the front lens assembly, to try to free up the small gears there. H ... Sony Cyber-shot DSC-W55 Digital Camera

My Kodak V1233, isn't working right. If I turn it on, it will only turn on a second and extend the lense and then shuts off (it's fully charged). I can eventually get to take pictures, if I start by hitting the favorite button, and then the camcorder button and then quickly hitting the the camera button. I can take pictures, but can't see them, I only see a black screen. The camera will not power off this way. If I take the battery out, and then put it back in, and hit the favorite button,


I have had the exact same problem this seems to be a common flaw in this model i do not suggest any one purchase the V1233 ... Kodak EasyShare V1233 Digital Camera

Lens Sticking My daughter has this camera and the lens is stuck out and will not retract. When she turns the power on ACCESS comes on the screen and says to turn the camera off and then back on, but the lens never retracts. How can I fix this? Thank you for ANY help that you can provide me.


The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]\015\012\015\012He did something with the len ... Sony Cyber-shot DSC-W55 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera

Dropped camera i dropped my camera and when i turn it on the screen looks cracked and it white! it looks broken on the inside. I have a polaroid i830. One day i dropped it on the floor, and it doesn't work now. If i push the power button on, the power light comes on, but the screen and everything stays off. I also can't get the light to turn off unless I take out the batteries. The screen appears to have a crack. Is there any way to fix it before spending to get a new one ??


My camera fell out of my pocket book and busted the door. I glued it. that worked for about 6 months. I need the door for it and it will be as good as new. ... Polaroid i832 Digital Camera

Getting access I turn the camera on, then the word access appears on the screen, then it says to turn the camera off and on again. it keeps repeating this each time you turn the camera on. How do I get pass this and be able to use the camera???


Gently hold the lens when you first turn it on to prevent it from going back in the camera. That worked for me. ... Sony Cyber-shot DSC-W30 Digital Camera

I have a SONY Cybershot DSC W150. When I turn it on the lens goes kut and comes back in several times, then I get the error message "Turn the Power Off and On Again", but doing that does not change anything. This is one of four digicams I own (also a Nikon D90, SONY DSC F717, and a Canon) and I like the W150 for some purposes because it is compact and has a viewfinder, not just a screen. I have been unable to find a similar camera. What can I do to fix the problem? Gerry Meisels [email protected]


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Agfa Cyber-shot DSC-W150 Digital Camera

When i on the camera "Access" appears on the screen,the lens comes out and goes back 3 or 4 times and after few moments it appears "turn the power off and on again".When it is shut off and turned on it do the same again.What is the problem?


If the camera has recently been dropped you may have lens damage that's\015\012preventing it from powering up. If it hasn't been dropped your\015\012problem\015\012may be due to weak/worn out ... Sony Cyber-shot DSC-W100 Digital Camera

Help when i turn on the camera I get a black screen with 'access"then says (while beeping)Turn the power off and on again with the E:91:01 blinking.It won't take picture and the zoom won't physically move.I can look at all my previous pic and zoom those.....but I can't take anymore:-(


If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. \015\012If this doesn't work, perform a manual reset of the camera.\015\012\015\012If you need ... Sony Cyber-shot DSC-W50 Digital Camera

The zoom lense will not retract back in, and i cannot take pictures. all i get when i turn the power button on is a black screen and the camera goes back off. it will only let me look at pictures i've taken, not take pictures.


Lens unit is failed,if u want to do fix yourselves dis assemble the camera, take out lens unit disassemble and replace the broken parts assemble to take picture. ... Olympus Stylus 7010 Digital Camera
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