Having problems with your Sony Cyber-shot DSC-W35 Digital Camera ?

When i turn on the camera the lens goes in and out with the message access on the screen; it then syas turn the power off and on again...any ideas?


Answers :

This would be the auto focus sensor that instruct the lens to find focal point witch has gone bad you need a camera shop short put there. I mean if there where a end user remedy i would be the first to give it to you but infact there is not you need a camera shop. you cantry taking the batterys out and put a fresh battery in but i think that is a no go solution so please do seek professional advice going forward locally.
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Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W35 Digital Camera

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Suggested Questions/Answers :

When i turn on the camera the lens goes in and out with the message access on the screen; it then syas turn the power off and on again...any ideas?


This would be the auto focus sensor that instruct the lens to find focal point witch has gone bad you need a camera shop short put there. I mean if there where a end user remedy i would be the first to give it to you but infact there is not you need ... Sony Cyber-shot DSC-W35 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Lens Sticking My daughter has this camera and the lens is stuck out and will not retract. When she turns the power on ACCESS comes on the screen and says to turn the camera off and then back on, but the lens never retracts. How can I fix this? Thank you for ANY help that you can provide me.


The same exact thing happened to me when I accidentally dropped my camera on the ground. My dad actually fixed it for me. I cannot exactly remember what he did, but I know this can be fixed! =]\015\012\015\012He did something with the len ... Sony Cyber-shot DSC-W55 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

Lens error when trying to power on camera. no dirt in lens. lens extends buzzes retracts and turns and then repeats before fully retracting. Can see camera focusing while cycling and retracting. lens error appears on screen at end of cycle. tried tapping camera and lens body to dislodge dirt as well as compressed air on lens body without success. any ideas?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Nikon Coolpix S210 Digital Camera

Cybershot dsc-w100 well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does not work. as i do this the lens goes in and out like three times and when the camera is off the lens stays out


If you cannot find a solution to your problem you may want to email [email protected] He has good advice and good used parts at a fair price. ... Sony Cyber-Shot DSC-S40 Digital Camera

Dropped my Olympus FE 3010 and unsurprisingly it's not working.... Everytime I turn the camera on, the lens extends halfway, then stops. The camera beeps at me, the green LED turns orange and the camera becomes unresponsive until I remove the battery (including the Power button). Any ideas on how/if this can be fixed? I think getting professional repairs will cost more than the camera did...


Sounds like a gear has broken or slipped in the lens mechanism.\015\012Depending on the camera, it will probably be cheaper to replace the whole camera. ... Olympus Digital Cameras

Lens Stuck Sony W55 outer lens got stuck since i accidentally dropped it on the floor,the lens is tilting to one side.I get access on screen when i turn it on...the lens tries to align itself but it fails...then i get the "turn the power off and on again" mesage and the process repeats...banging the camera didnt help!


If the lens is stuck out then you will find it is usually one of a few reasons.\015\012\015\0121. Check the batteries. (obvious I know).\015\0122. The camera has been dropped or knocked.\015\0123. The camera has grit or dirt i ... Sony Cyber-shot DSC-W55 Digital Camera

Fuji a345 I have a 2 year old Fuji a345 which periodically has a problem with the lens cover not opening and, of course, the lens not extending into position when the camera is powered on. Generally turning the camera off and on a few times will eventually result in the lens cover opening and allowing the lens to extend into proper position for shooting pictures. Any ideas.


Simply wear and tear.- dirt ingression- damage from a knock- nothing you can do about unless you are a watchmaker.\015\012A repair will be as costly as simply replacing it\015\012Check out Fuji support though to be sure. ... Fuji FinePix A345 Digital Camera

I have a Sony Cybershot DSC-W30 camera. This morning, I took a picture of my daughter, and turned the camera off. Right when I was turning it off, she asked me if she could see the picture, so I quickly turned it back on again, and now it is stuck. The lens is stuck out and the power off, and it won't do anything. I have tried taking the battery out, and putting it back in, nothing. Anyone have any ideas??


MY LENS IS ALSO STUCK OUT. I pressed on the lens by accident while it was on. Now it won't turn on and the lens is stuck out. I tried twisting it left as recommended by aplynn09 but didn't work. SOMEONE PLEASE HELP!!! ... Sony Cyber-shot DSC-S700 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras

After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

Camera problem when I turn the camera on the lens goes in and out and in and out thenthe screen says access then turn the power off and on again, battery ifcharged but when I turn it on again the same thing happens...I am inArgentina on holiday can you help?


Try new batteries anyway. There's always a chance that your existing batteries are no longer any good, even if they aren't very old. ... Sony Cyber-shot DSC-W50 Digital Camera

Lens stuck My Sony Cybershot lens is stuck in the out position. It occured when I went to take a photo, the camera turned on and then the battery went dead; not enough juice to turn it off. It was frozen like that for about a day and a half, I did not have access to an outlet. Once I charged the battery, it not struggles to move but is stuck. The LCD display says, "turn power of and then back on" Is there a trick to un freezing it? I don't want to send it in for repairs, my warrenty is exp


Hello, I have read other forums that suggest that quite literally rapping or swatting the unit on its bottom half can actually solve the problem and get things going again. I am going to try it with mine. I too have a stuck lens. Here is a link that ... Sony Cybershot S650 Digital Camera

My olympus stylus710 digital camera is currently not working. when we turn the camera on the lens opens and extends, quickly retracting. this happens several times before the unfocused screen turns blue and D: 5f08 5e02 comes up on the screen. once its in this mode no buttons work except just to power it down. any ideas on how this can be fixed? thanks


That looks like a software error. Check that the battery is fully charged and read the manual at troubleshooting section. if you don't have one, seach on web and you`ll find it. ... Olympus Stylus 710 Digital Camera

Sony camera When I power up my camera, the screen says Access and the lens goes in andout a few times and then the screen says turn the power off and on again. When I do that it doesn't fix anything, so I still have the same problem


Ok to fix this just switch on \015\012gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops\015\012then switch camera off and on again and you should have solved the problem.\01 ... Sony Cyber-shot DSC-W55 Digital Camera

I turn on the camera and the lens pops out, but the screen just says "access" and then "Turn the power off and on again". I do so, and the same thing happens. Repeat. I can still view the pictures on the camera, but can't get past the screen errors to take more pictures. Any advice?


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Sony Cyber-shot DSC-N1 Digital Camera

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the memory card and charging the battery. I have taken compressed air and blew the camera out. I can view the pictures on the momory card. It will not take pictures.


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works ... Sony Cyber-shot DSC-W55 Digital Camera

I have cyber-shot camera dsc-w55 each time I turn my camera on and it says "access" while the lens is going in and out and finally says "turn the power off and on again". I have used the compressed air and tapped it on my palm many times and it's still not working. I went on vacation in Jamaica and I think maybe


Hi!The focus is stuck - could be sand or something. The lens has to be taken apart and focus profesionally cleaned.I work in a\015\012Sony service center and repair these every day. It will be quite\015\012expensive at Sony service center ... Digital Cameras

When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it opened. Though the lens remained extended, the camera powered off. When I turned it back on the lens retracted and the camera powered off.


Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right. ... Kodak EASYSHARE M763 Digital Camera

DSC-P73 problem Hi, when I turn on the camera, it drives the lens out then shuts off, leaving the lens out. If I try a couple of times with the power button it will eventually draw the lens back, displaying the word "Access" then shuts off. I have replaced the batteries... no difference. Any clues please? Rob from Australia


In this case i think theres a lens error so i would request u to contact the nearest technician because i think the camera is defective ... Sony Cyber-Shot DSC-P73 Digital Camera

Hi there, I purchased a Casio Exilim Ex-S880 8.1Megapixel Digital Camera last Christmas. Intermittently the camera just stops working for no apparent reason. The power just turns off with the lens in the 'out' position. It will do this with a fully charged battery and has to be left for maybe an hour before it will work again. Have you any idea what may be causing this? The camera has never been dropped or abused in any way. Thanks for your help. Regards, Colm


I'm using a 2Gb card which currently contains about 600 photos.It appears that the camera is having trouble with this quantity. Removing half the photos solved the problem. ... Digital Cameras

When I try to turn my sony dsc-w55 camera on, the screen says "access" and the lens cycles in and out 3 or 4 times and says to turn off the power and turn on again. Any solution??


Bang in in table. Turn it on again and gently hold lens out. Viewfinder will spring into action again immediately!!! ... Sony Cyber-shot DSC-W55 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera
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