Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

I dropped my sony cyber-shot on the road yesterday and the lens got jammed. my sister pushed the lens in and now i have an even bigger problem. it says turn power off and on again, i do it but all that happens is you can hear is the lens try to pop out. PLEASE HELP ME


Answers :

Hi

the lens mechanism is most likely stuck as in the gears are trying to extend the lens but since there is too much stress, it stops the process and takes it back in and gives you the message.

The lens and the camera will need to be taken apart and the lens reassembled, I think your warranty is gone as it doesn't really cover this. What you can try is to try helping the lens pop up.

But most likely you would have to take the camera and all its small parts apart and reassemble the lens correct and possibly replace a gear or two that may have broken.

I don't know where your located but you can get a free repair estimate from www.advancecamera.com/repair

let me know if you have any questions or if you need anything.
Thanks,
Ekse
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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