Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

Dsc-w40 when turn on the word access and lens goes in and out

\015 It also says turn the power off and on again.\015

Answers :

Please remove the Battery from the Camera then reinsert it after three minutes. Please make sure that the Battery is fully charged. If menu options are accessible then reset the Camera to the original factory settings. Please follow the steps that are mentioned below to reset the Camera to the original factory settings.
(i) Turn ON the Camera.
(ii) Press the Menu button on the Camera to display the menu options.
(iii) Then use the control button on the Camera to the select the Setup option.
(iv) Next, select the Setup 1 option then "Initialize".

Performing the above steps will reset the Camera to the original factory settings.
If the issue persists even after resetting the Camera to the original factory settings then service will be required.


Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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Suggested Questions/Answers :

Dsc-w40 when turn on the word access and lens goes in and out


Please remove the Battery from the Camera then reinsert it after three minutes. Please make sure that the Battery is fully charged. If menu options are accessible then reset the Camera to the original factory settings. Please follow the steps that ar ... Sony Cyber-shot DSC-W50 Digital Camera

Cybershot dsc-w100 well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does not work. as i do this the lens goes in and out like three times and when the camera is off the lens stays out


If you cannot find a solution to your problem you may want to email [email protected] He has good advice and good used parts at a fair price. ... Sony Cyber-Shot DSC-S40 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".


Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem ... Sony Cyber-shot DSC-W30 Digital Camera

Dsc-w50 when turn on the word access and lens goes in and out


Hi!\015\012It's probably stuck focus. Contact your local Sony service center, but\015\012if they ask too much, you can contact me at [email protected]\015\012and I will give you a good price.\015\012I work in Sony service center. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

Lens Stuck Sony Cybershot DSC--P73 My wife dropped this camera and now the lens is stuck. When I turn on, the screen just stays black with the word Access and then instructs me to turn off camera, and turn back on. I am able to pull the lens out manualy, but it just stays stuck there also. Please help. this has been a great camera. Thanks


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.\015\012\015\012After a few minu ... Sony Cyber-shot DSC-W50 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

I had the "Access" error when turning on my Sony DSC-W70. The lens would go in and out a few times, and then I would be instructed to turn the power off and on again, which did not help. After reading comments from a few people with the same problem, I tried yanking on the lens when it was out and giving it a good couple of twists. I also took a q-tip with alcohol on it and cleaned all around the sides of the lens. Worked like a charm!


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W70 Digital Camera

LENS PROBLEM I have a Sony Super Steadyshot DSC W80 camera and it has been frustratingly unreliable. When I turn it on, the lens goes in and out and "Cyber-shot" appears on the screen the a messge to turn camera off and on again. This happens often. How can the problem be fixed?


Maybe you can take a look to the Sony Cyber-Shot DSC-W80 Manual for finding the answer. ... Sony Cyber-shot DSC-W80 Digital Camera

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the memory card and charging the battery. I have taken compressed air and blew the camera out. I can view the pictures on the momory card. It will not take pictures.


I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works ... Sony Cyber-shot DSC-W55 Digital Camera

Sony DSC-100 I had a similar problem with my SONY Cyber-shot DSC-100. the lens tries to open and close but it only goes less than halfway out. It gives me an error message that says: "Turn the camera off and on". I blew air in it but it still doesn't work. Anything else I can do before I turn it in for repairs?


I had the same problem with the same camera, I took a pair of pliars and pulled on the the lens (pull it all the way out). Now it works again fine..Just like its supposed to.. ... Sony Cyber-shot DSC-W100 Digital Camera

Lens on front is stuck. it comes out halfway, the screen says access, then turn on then off and the lens goes back in and the camera turns off.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W70 Digital Camera

I have a SONY Cybershot DSC W150. When I turn it on the lens goes kut and comes back in several times, then I get the error message "Turn the Power Off and On Again", but doing that does not change anything. This is one of four digicams I own (also a Nikon D90, SONY DSC F717, and a Canon) and I like the W150 for some purposes because it is compact and has a viewfinder, not just a screen. I have been unable to find a similar camera. What can I do to fix the problem? Gerry Meisels [email protected]


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Agfa Cyber-shot DSC-W150 Digital Camera

When I try to turn my sony dsc-w55 camera on, the screen says "access" and the lens cycles in and out 3 or 4 times and says to turn off the power and turn on again. Any solution??


Bang in in table. Turn it on again and gently hold lens out. Viewfinder will spring into action again immediately!!! ... Sony Cyber-shot DSC-W55 Digital Camera

Camera problem when I turn the camera on the lens goes in and out and in and out thenthe screen says access then turn the power off and on again, battery ifcharged but when I turn it on again the same thing happens...I am inArgentina on holiday can you help?


Try new batteries anyway. There's always a chance that your existing batteries are no longer any good, even if they aren't very old. ... Sony Cyber-shot DSC-W50 Digital Camera

I have a Cyber-Shot DSC-W120. When I go to turn it on, the screen stays black and the lens just goes in and out, then I get an error message to turn off camera and then turn it back on. This is a new camera and I would like to get it fixed. What can I do to make it work?


Try Initializing the Camera. To initialize the Camera. First, press the Home button to display the Home menu. Then, select the Settings option in the Home menu. Then, select the Main Settings1 under the Settings option and set the Initialize under th ... Sony Cyber-shot® DSC-W120 Digital Camera

DSC-P73 problem Hi, when I turn on the camera, it drives the lens out then shuts off, leaving the lens out. If I try a couple of times with the power button it will eventually draw the lens back, displaying the word "Access" then shuts off. I have replaced the batteries... no difference. Any clues please? Rob from Australia


In this case i think theres a lens error so i would request u to contact the nearest technician because i think the camera is defective ... Sony Cyber-Shot DSC-P73 Digital Camera

When I turn my camera on it says "Access" then a message comes up that tells me to "turn the camera off and then on" I have tried this many times and all the camera does is continue to push the lens in and out and then tells me to "turn camera off then on" Problem will not go away. Fully charged battery, took battery and memory card out for a while and re-inserted both and have same problem. [DSC-W55


This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50Otherwise you may be able to find a kit online and do it which would be hard to located ... Sony Cyber-shot DSC-W55 Digital Camera

Help!! My Sony DSC-W100 isn't working. I've been sifting through the message boards and none of the solutions were working for me. Some of my friends were fiddling with my camera and the camera got left with the lens out and no battery left. So I charged the battery and put the battery back in but now the lens is expanding and retracting four times while the camera reads "access" and then "turn the camera off and then on." I've been doing this repeatedly with no avail! Is there anyway to fix it


The only thing that can be done but may not fix it is to push reset switch under battery compartment door (pinhole)..also make sure you do use fresh batteries.Use good batties not cheap batteries because these camera require good current to drive ..i ... Sony Cyber-shot DSC-W100 Digital Camera

Sony DSC-N1 My Sony DSC-N1 Camera is giving me problems.When I turn it on the lens moves in and out three times then I get a display message telling me it cannot access data. Anyone have any idea what might be the problem. Thanks


I had the exact same problem, from reading various different articles it sounded like the problem was lens guide pins being out of position. When the lens was extended when tuned on, I held it open and twisted slightly, a slight click was heard (the ... Sony Cyber-shot DSC-N1 Digital Camera

When I turn my camera on, the lens goes in and out and the screen says "Access," then says "turn off and back on" but it never comes on.


Lens of camera is bad and requires replacement that would cost more then camera worth. Best option is to buy another camera. ... Sony Cyber-shot DSC-W80 Digital Camera

Sony Cybershot When i turn my camera on it has a black screen and says "access". Then after the lens goes on and in it tells me to turn it off and then back on but then it does the same thing all over again...How can i fix this ?


Turn on \015\012take hold of the end of the lense\015\012gently twist and pull the lense you may hear it click but dont force it then turn on and off and this may solve your problem ... Sony Cyber-shot DSC-W55 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras
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