Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

Lens issue A black screen comes up with the word access. The lens seems like it is trying to fix itself but is jammed. After a few tries the screen says: Turn the power off and on again. I have done that and tried removing the battery for a period of time and recharging it but nothing seems to have an effect. Thank you in advance for your help.


Answers :

This is either a faulty lens mechanism caused by dirt ingress or damage, thus not able to complete the process- Contact Sony for repair erstimate.
If it is under warrantty may be free or if a known fault may also be free
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens issue A black screen comes up with the word access. The lens seems like it is trying to fix itself but is jammed. After a few tries the screen says: Turn the power off and on again. I have done that and tried removing the battery for a period of time and recharging it but nothing seems to have an effect. Thank you in advance for your help.


This is either a faulty lens mechanism caused by dirt ingress or damage, thus not able to complete the process- Contact Sony for repair erstimate. ... Sony Cyber-shot DSC-W50 Digital Camera

I have a cybershot DSC W55. When the power button is switched on the lens extends and the "access" message shown on screen. Also amber light is flashing above screen. After a few seconds I get a message to power on and off again. I've tried switching on and off a few times, removing battery pack and memory card, but nothing seems to be solving the problem.


I have a cybershot DSC W55. When the power button is switched on the \015\012lens extends and the "access" message shown on screen. Also amber light \015\012is flashing above screen. After a few seconds I get a message to power \015\012on and off aga ... Sony Cyber-shot DSC-W55 Digital Camera

I have a Nikon Coolpix L14 and all of a sudden, when I turn it on, the lens moves in and out while making a strange noise until a "Lens Error" message comes on the screen. I tried replacing the batteries, turning it off and on, taking out the memory card, and cleaning the lens. The first time I replaced the batteries, it worked...until the next time I used it and the screen was completely blurred. Then, I had the original problem with the "Lens Error" message. I really don't think it is a conde


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Nikon Coolpix L14 Digital Camera

Lens stuck I have had this problem twice with this camera, the first time I exchanged the camera for a new one. The second time the batteries went dead and the lens was out. It won't turn on and makes this beeping noise when I do try to turn it on. I tried changing out the batteries, but nothing seems to help.


Here is how I fixed this problem. I grasped the lens around the base (larger part) like you would if you were going take off a beer bottle cap. Very gently while sliding my thumb and index finger around the lens, I rocked it back and fort ... Polaroid I533P Digital Camera

Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a


You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera

Frozen Camera I have a Panasonic Lumix TZ3 digital camera. The last time it worked, the screen went checkered, so i turned it off. But upon turning it off, the lens of the camera stayed out like it was taking a picture. Now it won't turn on. I've tried recharging the battery, changing memory cards, no memory card, switching settings and turning the on/off switch. Is there anything to be done or I do I just need to get a new camera?


Try letting it drop about 4 tto 6 inches on a hard service covered by a paper towel. Don't let it land on lens of course. You can remove the mem card. It has 13Meg of internal. ... Panasonic Lumix DMC-TZ3 Digital Camera

WHEN I TURN MY CAMERA ON THE SCREEN STAYS BLACK & THE LENS WILL OPEN & CLOSE LIKE 4 OR 5 TIMES THEN GO OFF.... I HAVE TRIED TAKING THE MEM CARD & BATTERY OUT BUT THAT DOES NOT SEEM TO WORK...


Hi there please follow the steps and let me know the result.\015\0121. Ensure batteries are fully charged.\015\0122. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.\015\0123. Try turning th ... Olympus FE-280 Digital Camera

My Pentax Optio M60 lens seems to be frozen half way out of the camera with the lens cover also partially open. When I turn in onn it sounds like the lens is trying to focus then turns intself off. Nothing is written on the screen unless I also press the menu button which displays VER 1.00 before bleeping three times and turning off or the green button which displays VER 0163A SBM -FIRM before beeping 3 times and swithcing off. Nothing else seem to do anything. I havn't dropped it or got the cam


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will hav ... Pentax Optio M60 Digital Camera

Lens restart error on my Canon Powershot A460. Lens has come out and shutter cannot be closed, inspite of battery & card being removed from it. How ever many times I tried switching ON/OFF button after loading my recharged(may be partially charged) battery, it's not showing signs of recovery. Just one beep sound , a blue screen written Canon & a black screen written "Lens Restart error" comes alternatively according to the pressing of ON/OFF button.In this alternative cycle, for one cycle, a gre


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot A460 Digital Camera

My L730 was knocked off the table and seems to have now jammed, when I turn it on it makes 3 loud beeps then the screen goes blank. The power light stays on but it doesn't seem to be attempting to do anything. The lens is still out. I've tried removing the battery and waiting before replacing it then turning it back on and I've also tried gently manually moving the lens but the problem persists. Very Infuriating as I recommended this camera to others, 2 of which have bought one since !! Can anyb


Hello.Your brand of camera has very little to do with your problem. This has to be one of the top digital camera problems of all time. There is a very good solution here on fixya click the link below.And please give the author thumbs up,he's explaine ... Samsung Digimax L730 Digital Camera

I have purchased two Kodak C143 Digital Cameras since August of this year. The first one, only had for a couple of weeks, worked great at first and then when I would turn it on the lens would come out but there would be no screen at times. At other times the screen would disappear after a couple of seconds, but the lens would not close. I tried taking the batteries out and putting back in, but that did't help. I then took it to K-mart where it was purchased and they told me that it must be the c


... Kodak C143 Digital Camera

The battery of my samsung s860 was recently dead so i though that was why the lens wouldnt go out all the way. I have tried two new sets of batteries and the camera is reacting the same way. The lense wont go out all the way, a blurry image is projected on the screen then the screen goes black, the green light flickers, it beeps rather obnoxiously three times and the lens retracks again as it turns off. can my camera be resuscitated!?


The drive motor and actuator for the auto focus is defective, this is the most common problem i see after battery issues, yes the camera can be fixed, but here is the deal, they don't sell the parts to fix it to the public, only Samsung ... Samsung S860 Digital Camera

Is there a way to "restart" my Casio Exilim EX-Z700? While I was taking a picture it seemed to freeze while it was trying to display the picture I just took - then, with the lens still popped out the screen stayed blank and it turned off, and now it won't turn on. The lens is still stuck in the "out" position. No buttons work. I tried to put it in the cradle to charge, and tried a different battery as well. Nothing works. Camera is dead!


Normally changing the battery solves this.Make sure you replace it with a good quality new battery and make sure it goes in the right way around as when you get in a flap it often ends up in the wrong way! ... Casio Exilim Zoom EX-Z700 Digital Camera

Lens will not open even after battery has been charged . The lens cover opens only half way and it is trying to let the lens out but just shuts off. Even though the battery appears charged do the not retain a charge after a certain time period or is this something more problematic?


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus FE-230 Digital Camera

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?


Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

Every time I try to turn on my Canon PowerShot SD850 IS digital camera, the display screen states that a lens error has occurred. I checked the camera multiple times and there seems to be no problem with the lens. What can I do to solve this problem?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SD850 IS Digital Camera

Camera frozen I have recharged the battery and have changed charged batteries several times, howeverer when I turn the camjer on nothing happens(the lens is and remains extended ) but a red light blinks for a short while then goes off. The first few times that I tried to turn the camera on there was an error messafe on the screen saying error and a number but I don't remember what it was. Please can yoy help?


Try removing the memory card first then turn it on ...see what happensthe problem maybe with your card and not with the camera ... Kodak EasyShare C360 Digital Camera

When i turn my camera on, it seems fine, all buttons functional. When i take a photo, it flashes, but no photo will pop up in my screen. Instead the screen stays black, and then the battery starts to get really warm. then i cant turn it on or off, the only way to get the batter to stop heating up, is to take it out of the camera. i can put the battery back in, turn it on again, but it will say no pictures had been taken, and the problem continues every time i try and use it. There is no history


FREE INFORMATION REGARDING YOUR CAMERA FIRST \012\012The Stylus Tough-3000 can be submerged up to 10 feet underwater and incorporates four preset underwater scene modes as well as the ability to capture HD movies underwater. It can also w ... Olympus TOUGH3000 Digital Camera

I got my Canon a590 this past christmas; since then, every so often, it will not show any image on the screen. All I can see is the menu options. Every time I want to take a picture, all I get is absolute black. However, I can view pictures on a memory card with no problem on the main screen. The last 3-4 times this happened, the problem usually went away within a few days. I've tried replacing the batteries, but to no avail. Is my lens bad, or is it due to a more intricate problem?


Your camera should still be covered under the one year factory warranty. I would go to the Canon website and contact them for a covered repair if I were you.\015\012\015\012Best regards,\015\012Bob ... Canon PowerShot A590 IS Digital Camera

Lens stuck I had been turning my Sony Cyber-shot DSC W50 off and on a few times, when suddenly as I went to turn it off, the lens got stuck and couldn't retract--just made this horrible mechanical noise like it was trying to do so but something was awry. Then this message comes up on the screen "Turn the power off and on again." I do as asked. Nothing. I take the (fully charged) battery out and see if that does the trick. Nope. No matter what I do, the lens will not retract, regardless of how ma


I have a Sony Cyber-shot DSC-W30 and my lens was stuck after a trip to the beach. As you turn on the camera, gently tap the bottom of the camera on a hard surface (i.e. a hard cover book). You could also use an air-duster spray to blow out any grai ... Sony Cyber-shot DSC-W50 Digital Camera

Camera turns on normally. But when I push to take a picture, the screen goes black and it turns itself off. Tried recharging batteries and it helped a bit. But the battery charge only lasted a very short time. This doesn't seem like the typical low-battery that I've always seen with this camera.


Get yourself new batteries. ... Digital Cameras

Power Over the last few weeks I have had issues with the batteries. I found that the "Eveready" brand certainly doesnt work (I am currently in India and it is hard to find anything here!) and I just went through 3 sets of Duracells but after a short period of time it tells me to change the batteries. I just changed them with new Duracells but when I turn the camera on it wont let me get past that initial little birdy which is the start up screen. I also just noticed that my zoom lens thinger is


Get Rechargable batteries with charger of good company and try it. Your problem is discharged/ outdated batteries. ... Canon PowerShot A510 Digital Camera

I bought this camera on ebay for my daughter- it seemed like a good idea at the time. I have the same model (bought new) & have no problems. The ebay camera went through batteries alarmingly fast and when I changed them they were hot. On our 6th day of ownership a message appeared on the screen that said "Lens error, restart camera" We could not restart the camera b/c it wouldn't do anything - it was dead and the lens won't retract. Does this sound fixable? Does anybody know what would cause t


Of course, you now realize buying on Ebay carries some risk...why was the camera for sale in the first place...because it worked so well? Anyway, try these:\012 ... Canon Powershot SX110 IS Digital Camera 9.0MP

I was shooting pictures with my camera at a concert. I used the zoom feture to zoom in, and it caused a zoom error in the camera. I turned the camera off to reboot it, but the lens stayed out. When I tried to turn the camera back on, the camera came on, but the screen went black. I tried taking the battery out, and put it back in some time later (maybe 30 min.-1 hr.). This did not fix the problem, and I don't know what else to do. How do I fix this?


Hi it sounds like the lense has got knocked whilst the camera was one and the lense out, the damage may all ready be done but what you can try is when you switch it on get the lense and try pulling it out slightly and then when the camera is switched ... Digital Cameras

Even when I change the batteries, when i tried to put on the camera by sliding the front lens cover, the usual display comes in the screen, stay for one or two secs. then went off. I can not take a photo, even i am not been able to see the stored photos. I replace the batteries with new set severel times but the problem remains.


I have the exact same problem. If you hold down your flash button as it powers on, you can run some diagnostics although with mine, it showed the CCD is not functioning. Pretty much that means you now own a paperweight. ... HP Photosmart M22 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4040 seconds