Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

Screen says turn the power off and on again and lens stays out

\015 The lens will not retract and the screen says "turn the power off and on again" I do this but get the same response each time\015

Answers :

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on


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Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

Screen says turn the power off and on again and lens stays out


Lens jammed & requires manually resetting.\015\012If you are in the UK I can help you out.p.m at [email protected] ... Sony Cyber-shot DSC-W50 Digital Camera

I have a Samsung L100. Its only a couple of months old and its never been dropped or damaged. When I turn it on, the power button turns blue, the lens opens, then it beeps two or three times and the shuts down - except that the blue light stays on. You can't use it and it you can't turn it off all the way without pulling the battery out. The screen doesn't light up or anything. The camera is totally useless now. I've found a few reviews online that say theirs do the same thing. Is there a


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The camera will turn on and the lens will go in and out four times and then it will just stay out and the screen will say turn the power off and on again and when i do that it will just do the same thing, and it wont take pictures or show anything


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After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!


I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

When turned on, my Canon Power Shot A530 has a message that says N imagen, it does not prepare the lens for pictures, just stays with the black screen and the N imagen message.... do you have a solution?


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My Sony DSC-W100 says "Turn the power off and on again" but still wont take any pictures! The screen just stays black. Anyone know what is wrong with it and how much it will be to get it fixed?


Sir, u replace ur memory card ... Sony Cyber-shot DSC-W50 Digital Camera

My Sony DSC-W100 says "Turn the power off and on again" but still wont take any pictures! The screen just stays black. Anyone know what is wrong with it and how much it will be to get it fixed?


Took alot of dropping and banging but finally worked for me too. What I ended up doing was constantly rapping it with my knuckle very fast as it was opening and closing. Second set of doing that and bam, I've got a focus again. ... Sony Cyber-shot DSC-W100 Digital Camera

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You could have a power and lens issue, going on at the same time here. There's a couple of web blogs that delineate things you can try to correct these issues, and here they are:\015\012 ... Casio Exilim EX-S500 Digital Camera

Have had the camera about a year.... today took a picture with it and screen went black, the camera froze up (zoom lens stayed out didn't close). I have put new batteries in it.... the green light comes on on the back but the lens stays out.... the screen stays black. When I hold down power button to turn it off it quacks like a duck and goes off.... Please help!!!


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I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

Okay, first off i have a sony-cybershot dsc-W80 and one day i brang it to the park and dropped in the sand accidentaly. Now whenever i turn it on, it says cyber-shot on the screen and the lens goes out and in about 4 times, then on the screen it say please turn power off and on again, and it keeps doing the same thing over and over again. please help!


These are always lens error messages-the lens is stuck or off track and camera will need to be serviced ... Digital Cameras

Cybershot dsc-w100 well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does not work. as i do this the lens goes in and out like three times and when the camera is off the lens stays out


If you cannot find a solution to your problem you may want to email [email protected] He has good advice and good used parts at a fair price. ... Sony Cyber-Shot DSC-S40 Digital Camera

My tl205 will not stay on when I turn it on , I hit the power button and the green light comes on and the rear screen flickers then it beeps and shuts off , when I hold the power button the green light stays light but it will not turn in , the lens is fully out on zoom and is stuck there


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Sony camera When I power up my camera, the screen says Access and the lens goes in andout a few times and then the screen says turn the power off and on again. When I do that it doesn't fix anything, so I still have the same problem


Ok to fix this just switch on \015\012gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops\015\012then switch camera off and on again and you should have solved the problem.\01 ... Sony Cyber-shot DSC-W55 Digital Camera

When you turn power on, the screen says "access" the lens move in and out and then it says"turn the power off and on again"


Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: rem ... Sony Cyber-Shot DSC-S40 Digital Camera

What does it mean when your camera lens is not working and the screens say, turn off the power and turn it on again ? What happen if the camera lens is moving but ther screens is not opening or showing anything ?


I may not have enough information for this... how ever, let us try. And I am not sure which one you are talking about, maybe both at times?Does the camera play back files correctly and can be seen on the LCD? If the first, then some probl ... Sony Cyber-shot DSC-W55 Digital Camera

LENS PROBLEM Lens keeps zooming in and out when I turn it on. After 4 times, the lens goes back in and it says on the screen, "Turn the power off and on again". Then it does the same thing when I turn it off and back on. Also, the shutter is not closing however it's also not all the way open. Almost half way but more open than closed. Please help!!!


The slightly open shutter is the reason for this problem. Thank God you mentioned it. \015\012Solution: Try with your fingers to shift the shutter “blades” back and forth to see if they move freely. If they do no move freely it maen ... Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

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Did u ever get this problem sorted, as I am having the same issue now. But mine just did it one day after turning it on ... Canon PowerShot G6 Digital Camera

I dropped my camera on the floor while i was taking a picture , the camera shut off , but the lens stayed popped out . i tried to turn the camera on again , but i would only show me the home screen , which says "Kodak Easy Share System , Share" then the camera freexes up , and it say in the top left corner , "lens error : 22" i've tried smacking it against things , i've tried smacking it on my hands , i've tried pulling out the lens , NOTHING WORKS. Please Please Please Please Please Please Plea


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Kodak EasyShare CD33 Digital Camera

When I try to turn my sony dsc-w55 camera on, the screen says "access" and the lens cycles in and out 3 or 4 times and says to turn off the power and turn on again. Any solution??


Bang in in table. Turn it on again and gently hold lens out. Viewfinder will spring into action again immediately!!! ... Sony Cyber-shot DSC-W55 Digital Camera

Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?


I have a Sony P32. Found the answer on another board'\015\012Hit the front of the camera where the lens is on carpet a couple of times. I jars the problem loose ... Sony Cyber-shot DSC-W100 Digital Camera

I have a sony cybershot wsc 1000 which when the camera is turned off the lens will not go back in.When turned on again the screen says Acess and then "turn the power off and on again" when i do this nothing happens and when switched on again it is exactly the same .the camera will not take pictures or show anything on the screen .It will playback old pictures.Any Clues?


Lens mechanism of your camera isn't working and you need to contact nearest Sony repair shop to fix camera properly. ... Digital Cameras
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