Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

SONY Digital Camera DSC-W50 doesn't work. Lens goes in and out...

\015 My SONY Digital Camera DSC-W50 doesn't work. It allows me to view my pictures and videos but it doesn't let me take pictures or videos. When I turn it on the screen says "ACCESS" and this little light is blinking on and off while lens go in and out 4 times, then the screen says to turn it off and on again (doesnt work). I tried banging the bottom but it doesn't work. What should I do to fix this problem?\015

Answers :

Hi!
Please try the under given troubleshootings:

(i) Please check if the Battery is fully charged.
(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.
(iii) Then, reinsert the Battery pack and turn ON the Camera.
(iv) Next, try to access the menu options either by directly pressing the menu buttons or while reviewing the images.
(v) If the menu options are accessible while reviewing the captured images then reset the Camera to the original factory settings.
Please follow the steps given below to reset the Camera to the original factory settings:
(a) Turn ON the Camera.
(b) Access the menu screen either by directly pressing the Menu button or pressing the menu button while reviewing the captured images.
(c) If menu screen is accessible, then press the right arrow on the Control button to select (Setup) Settings, then press the right arrow again.
(d) Next, select the Setup 1 option by using left/right/up/down arrow on the control button.
(e) Then, select Initialize and OK.
(f) Finally, follow the on-screen instructions to set the clock in the Camera.

Performing the above steps will reset the Camera to the original factory settings. If the issue persists even after performing all the above steps successfully then the issue is related to hardware malfunctioning and service is required.


Please feel free to contact for further information or any clarification.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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