Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

Our dsc-w50 has a stuck lens problem. will not

\015 Our dsc-w50 has a stuck lens problem. will not start up. It alarms and gives an error message that says turn the power off and on again\015

Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens stuck I had been turning my Sony Cyber-shot DSC W50 off and on a few times, when suddenly as I went to turn it off, the lens got stuck and couldn't retract--just made this horrible mechanical noise like it was trying to do so but something was awry. Then this message comes up on the screen "Turn the power off and on again." I do as asked. Nothing. I take the (fully charged) battery out and see if that does the trick. Nope. No matter what I do, the lens will not retract, regardless of how ma


I have a Sony Cyber-shot DSC-W30 and my lens was stuck after a trip to the beach. As you turn on the camera, gently tap the bottom of the camera on a hard surface (i.e. a hard cover book). You could also use an air-duster spray to blow out any grai ... Sony Cyber-shot DSC-W50 Digital Camera

Our dsc-w50 has a stuck lens problem. will not


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W50 Digital Camera

Stuck lens in sony cybershot dsc w50


The lensblock is faulty replace it ... Sony Cyber-shot DSC-W50 Digital Camera

Lens stuck - Sony Cyber-shot DSC-W50 Digital Camera


If the battery is fully charged, and you are able to turn on the camera but only the lens wont come out, then try doing this:1. Hold the camera from your right hand with the lens facing down.2. Hit the base of the camera to your lef ... Sony Cyber-shot DSC-W50 Digital Camera

Adding WD-40 Will adding a little bit of wd-50 to the camera zoom swivel head affect the camera? I probably should have sprayed it on a napkin and wiped it but I sprayed it directly on. But not much at all. But my camera has completely stopped working and its stuck with the zoom out and everything. But it might also be a battery problem since I dont have my battery charger and dont know if the camera died but I dont think it would die with the lens still exposed. I have a Sone DSC-W50. Please he


Gears hang up alot or the lens was banged while out make the lens stay out.. a tiny motor that drives these gears might be bad,\015\012might be a low battery, sometimes other errors make the camera just shut down with lens sticking out, I used ... Sony Cyber-shot DSC-W50 Digital Camera

Lens Stuck Sony Cybershot DSC--P73 My wife dropped this camera and now the lens is stuck. When I turn on, the screen just stays black with the word Access and then instructs me to turn off camera, and turn back on. I am able to pull the lens out manualy, but it just stays stuck there also. Please help. this has been a great camera. Thanks


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.\015\012\015\012After a few minu ... Sony Cyber-shot DSC-W50 Digital Camera

My sony dsc-w50 lens does not come out


Try the procedure in this tip. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony Cyber-Shot DSC-N2 is stuck on off with lens out. my camera is stuck with the lens in.


Hi,\015\012I know what is problem with DSC-N2\015\012Lens is not being initialized and causing error so system control generate power on-off display.\015\012\015\012New lens assembly is probably proper solution because repair ... Sony Cyber-shot DSC-N1 Digital Camera

Dropped camera and lens Dstuck , sony cyber shot DSC-W50


There are 3 pins in the camera lens that slide in grooves allowing it to move you have knocked out 1 or more. \015\012only an experienced tech can attempt fix , camera must be totally disassembled. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony DSC-F717 I have a Sony DSC-F717 camera which has worked well(except for the incredibly slow record time in TIFF) until now. The camera stays dark as if the shutter is stuck. I can turn the camera on, see the readings(battery, memory space etc.), view images previously recorded on the memory stick ? but not see anything through the lens, either on LCD or through the Finder. Is something locked up or stuck and how do I unlock it?


CCD is DEAD ... Sony Cyber-shot DSC-W55 Digital Camera

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.


You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

Sony DSC W100 lens is stuck


If ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the batter ... Sony Digital Cameras

Sony dsc-w55 fell and the lens is stuck


Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops. ... Sony Cyber-shot DSC-W55 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.


First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Dsc w50 lens does not come out


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W50 Digital Camera

Sony dsc-w55 fell and the lens is stuck


Dsc-w55 shutter is not open ... Sony Cyber-Shot DSC-P72 Digital Camera

Sony dsc-p200 camera - lens stuck out


Download the service Manual for this Camera from www.eserviceinfo.com/downloadsm/22939/SONY_P200.html and that should get u started to fix it yo ... Sony Cyber-Shot DSC-P200 Digital Camera

Sony Cybershot DSC-W50 lens won't close


That is because the gears are either broke, worn out, or something has cause them to become misaligned. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony Cyber-Shot DSC-WX9 Digital Camera Lens is Stuck, WHY?!


... Sony Cyber-Shot DSC-WX9 Digital Camera

Stuck lens on Sony Cybershot DSC-S980


Try these procedures. ... Sony Cyber-shot DSC-W55 Digital Camera

Sony cybershot DSC-W50 lens problen


Thats normal. it just doesn't have enough power to bring the lense back in.once you charge your battery and turn it on the lense will automatically come back in and then out for you to take a picture. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position


You have a bad lens, it prob. also says turn off and on again. ... Sony Cyber-Shot DSC-S90 Digital Camera

SONY Digital Camera DSC-W50 doesn't work. Lens goes in and out...


Hi!Please try the under given troubleshootings:(i) Please check if the Battery is fully charged.(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.(iii) Then, rein ... Sony Cyber-shot DSC-W50 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1391 seconds