Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

My Sony cybershot zoom tells me to turn off and on camera? why?


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Hi, I have a Sony Cybershot 3MP camera. it has been working fine for just over a year. However, when i try to turn it on it says he battery is low and then switches off. Or it will work for about to minutes before blinking out without even closing the aperture and zoom lens. I have tried charging the existing batteries and i've bought new ones and madesure they a fully charged. I get the same problem... Can anyone help me, or can you tell me what's wrong with it???


Check the contacts and clean them if necessary. If that does not help, try a different BRAND of batteries and see if the issue persists. If it does, it could be a problem with the power board, which calls for servicing.. ... Digital Cameras

My Sony cybershot zoom tells me to turn off and on camera? why?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cyber-shot DSC-W50 Digital Camera

I just bought a sony cybershot DSC-W300 and I charged the battery fully and i have a 4 gb memory card in it free of space but every time I turn it on it tells me to turn it off and on again. It will allow me to browse the home options and other options but I cannot take pictures because it keeps on telling me to turn he camera off then turn it back on. Please help me


After looking at all issues on this problem online hundreds of people have had the same problem, the solution always suggested and sworn to work is to drop it!!! so after I kept reading and reading drop it, I did, about a foot away from the carpet an ... Sony Cyber-shot DSC-W55 Digital Camera

When you turn on the camera it dosent focus and tells me to turn off power and turn on again...keeps telling me to do it over and over..??? sony cybershot dsc-w150


... Sony Cybershot S650 Digital Camera

When i turn on my sony Cybershot DSC-p93 the lens zooms in/out then "turn the power off outomatically and on again" i did that but the camera still won't work. also when i turn on the camera,the flash charging will blinks please solve my problem


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. O ... Sony Cyber-Shot DSC-P93 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras

Format error I have a Sony Cybershot DSC-S600 but the problem is it tells me there is a format error every time I turn it on. I have tried several times to format it in the camera and through the card reader.But nothing seems to help. Do I have to buy a new memory card or is there a problem in the camera. grateful for some advice. I live in Tanzania where there are no specialists for Sony digital Cameras.


Before buying a new memory card, try to use your card in another camera.\015\012When you say you tried to format it through a card readr, do you mean that the card reader was connected to your PC? ... Sony Cyber-shot DSC-S600 Digital Camera

Have a sony cyber- shot and out know while usign it the zoom started moving in and out on its own. now the camera turns on but just zooms in and out and then tells you to turn it off and on again


\012Hi, \012\012Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-W170 Digital Camera

I am connecting my sony cybershot camera to my pc but it is not read and i lost my installation cd ...when i downloaded the driver from the site there is an error telling me to be sure that the camera is connected and on although i am connecting it and turning it on !!!! my problem is how to make my computer feel that it is connected to my camera ..can you i get help ??


Having gone over two months without a reply to my query, I assume my suggestion to use a card reader solved the problem. ... Sony Cybershot DSCW310 Digital Camera

My Sony Cybershot DSC-S950 10.1MP Digital Camera with 4x Optical Zoom with Steady Shot returns error message "Turn the power on and off again"! on the screen. also, the lens dont retract like it normally does. i turn it off and on bt the error message persists. when i leave it on, it then turns off by itself after about a minute.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Sony Cybershot DSC-S950 Digital Camera

Sony Cybershot When i turn my camera on it has a black screen and says "access". Then after the lens goes on and in it tells me to turn it off and then back on but then it does the same thing all over again...How can i fix this ?


Turn on \015\012take hold of the end of the lense\015\012gently twist and pull the lense you may hear it click but dont force it then turn on and off and this may solve your problem ... Sony Cyber-shot DSC-W55 Digital Camera

My Sony Cybershot w210 Digital Camera is not turning on after pressing on/off botton.only the on/off bottom light green for a one second then nothing turn on (screen-zoom-.....)


... Digital Cameras

I have the cybershot camera, and when i turn it on the zoom goes in and out a few times and then it tells me to turn off then on again. but the same problem keeps happening. help! thanks.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Digital Cameras

My cybershot DSC W270 zoom will only go up to 1.6x then it stops and an error message appears telling me to turn the camera off and then on again but this does not solve the problem. I havn't dropped the camera and all was working well until this problem suddenly occurred. Please advise.


If turning the power off and on again doesn't solve the problem, the Sonyusa.com's eSupport website says to send it in for service.\015\012\015\012The camera was listed as sold in Canada and Latin America,\015\012\015\012and t ... Sony Digital Cameras

I have sony cybershot 16.2 megapixel digital camera. The lens won't close and when you turn it on it tells you to turn it off and then on again.


... Sony Cyber-Shot DSC-WX9 Digital Camera

Sony Cybershot DSC-W150-turn power on, lens zooms in/out; screen reads "turn the power off and on again" but camera won't work. Battery is fully charged


Hi!\015\012It's probably stuck focus. Contact your local Sony service center, but\015\012if they ask too much, you can contact me at [email protected]\015\012and I will give you a good price.\015\012I work in Sony service center. ... Sony Cyber-shot DSC-W50 Digital Camera

Sony cybershot dsc w 55 - when the camera is turned on - the zoom tries to adjust twice while the disply says access - then it beeps and says turn the power off and on again - it doesn't work


Hi!\015\012\015\012The focus is stuck. Contact your local Sony service center, but\015\012if they ask too much, you can contact me at [email protected]\015\012and I will give you a good price.\015\012\015\012I work in Sony service ... Sony Cyber-shot DSC-W55 Digital Camera

My Sony 7.2 Cybershot camera recently ran out of battery, so I charged it. Once it was done charging, I put the battery back in. The screen showed up asking me to insert the current date and time, so I did so. Next, the zoom lense went out and in, out and in, and out and in while the screen said "Access". Next, it told me to turn the camera off and on again. Nothing happens when I do so, and I've done it about 10 times to no avail. Is this a fixable problem?


... Sony Cybershot DSC-T200 Digital Camera

When i turn on my sony cybershot the lense goes out and in three times and then the camera tells me to turn off and on again. I've tried taking batteries out to reset. any ideas?


Problem in lens unit repair or replace ... Digital Cameras

My pictures and the lcd screen come out blurry and pink, with horizontal lines across I have a Sony CyberShot DSC-T1 Digital Camera with 5 megapixels and 3x optical zoom I got in 2004. When I take pictures using flash, the light or white colored objects and people turn out pink on the LCD screen. The image isn't distorted and there aren't any lines or blurry images. Things just turn pink... Very frustrating!


Hi,\015\012Camera symptoms shows bad CCD Imager in camera and this part needs to be replaced.\015\012Sony has announced free of cost repair scheme for such problem in DSC-T1 models. Please click ... Sony Cyber-Shot DSC-T1 Digital Camera

My Sony Cybershot DSC-T70 won't turn on.? I have a Sony Cybershot camera model DSC-T70. It is a little over a year old. The camera takes a Rechargeable lithium ion battery (D type NP-BD1). A few months ago the camera no longer turned on. I have bought a new battery that I have recharged several times and it still will not turn on. I can see a red light going on in the battery compartment by the memory stick duo (mem card) that goes on when I insert the charged battery. I have also tried taking


... Sony Cyber-shot DSC-T70 Digital Camera

Sony cyperbshot camera keeps telling me to turn camera on and off


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-Shot DSC-T1 Digital Camera

Camera problem.. hi every time i turn on my camera, it turns on, but turns right off.. i have a sony cybershot digital camera.. and every time i press the power button it just says cybershot on the screen like if its about to turn on but it just shuts right off.. and the battery is fully charge.. and the lens is just sticked out lik if it froze or something.. help??


Umm well i would think it is doing that just to save the battery so lik wen u turn it on then i would use it as soon as u turn it on if not it probley thinks ur not going to use it so lik i said turn it on and use it as soon as u turn it on......... ... Sony Cyber-shot DSC-W80 Digital Camera

I have a Sony Cybershot DSC-W5, The camera will power on and I can look at what's on the memory card but, can't take any pictures. I get a message ''Turn the power off and on again''. The Zoom lens isn't retracting as well.


Possible bad lens..look to alamocamera.com for repairs ... Digital Cameras

Re:Sony Cybershot DSC-W120 Super Steady Shot Camera refuses to zoom. One minute it was working and the next it was not. Message states "turn the power off and on again" This does not help. Batteries are fully charged.


These cameras have an internal focus element that gets jammed for one reason or another. Most camera repair shops can handle this for a reasonable price usually around $80-$100. Unfortunately not something you can do yours ... Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4320 seconds