Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

My sony camera keeps informing me to "turn camera off and on again


Answers :

This happends when the auto focus or the flash bulb or capcitor is desfucntional I would check this into a shop to see witch it is you might want to take the battery fully out then put it back in but I think there is more of a issue here then that.
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This mesage indicates that the power on self test has failed. This is most often caused by the lens mechanism being frozen or jambed. Under normal operation, the lens assembly should fully extend and then retract. If this fails, the message you see will be presented. While the message can be issued for other non-mechanical reasons, the lens problem is the most common.
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\015\012Dan
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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Suggested Questions/Answers :

My sony camera keeps informing me to "turn camera off and on again


This happends when the auto focus or the flash bulb or capcitor is desfucntional I would check this into a shop to see witch it is you might want to take the battery fully out then put it back in but I think there is more of a issue here then that. ... Sony Cyber-shot DSC-W50 Digital Camera

Hi, I own a Sony Cybershot camera, and it has been giving a few problems as of this week. The lens keep re-adjusting in and out when I turn the camera on to take pictures. It however responds just fine when in picture-view mode. There is a screen prompt that says 'Access' when the camera is turned on, as well as the message 'turn off camera and start again'. I do not think that the camera had fallen at any time, and it is just under a year old. Thanks a lot for your response, Sarah.


... Digital Cameras

My Sony cyber-shot lens keeps going in and out 3 times when I turn the camera on. Then "Turn the power off and on again" shows up on the viewer. It does this every time I turn the camera on. Bill (301) 996-1252 (cell) I am a realestate agent and need my camera. Thanks


Hi,Thanks for using Fixya.To resolve this issue, try out these things:-\015\012\015\0121.Take out the batteries and replace it with new one.\015\012\015\0122.If turning the power on and off again does not res ... Sony Digital Cameras

Sony cyperbshot camera keeps telling me to turn camera on and off


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-Shot DSC-T1 Digital Camera

My sony camera keeps making a strange noise at the lens everytime I go to turn it on and it stalls at the cyber shot opening. Then, once it decides to turn itself on after the lens goes back and forth, it comes up in a blurry backround telling me I have to turn it off and then on again but it keeps doing this in repeat


This is a mechanical problem with your lens and needs to be taken to a repair shop. ... Digital Cameras

When I turn my DSC W230 Sony Camera on the lens opens and closes several times then finally closes and I get a message to turn it off and on again, but it just keeps doing the same thing. I have tired removing the battery for 20 minutes, reinitializing the camera and switching to different batteries that can power up my other camera.


\012Hi, \012\012Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony W230 Digital Camera

Everytime I turn on my sony camera. The lens pop out and in again. I can't figure why it's doing this! ALso the message turn off and then on again keeps appearing. I tried this, but it didn't work! I can upload the pictures in the camera, but i can't take any photos at all! One of my friends said its because my little sister dropped the camera while it was still on outside.


A drop could have damaged the lens tube (housing), causing the camera to shut down to prevent further damage, but your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the f ... Panasonic Lumix DMC-TZ3 Digital Camera

My sony digital camera won't fully turn on. when you push power the screen stays black but it says access and the lenses repetitively goes in and out with a 3 second pause between. then finally it stops and says to turn the camera off then back one. but this keeps occuring and it won't fully turn on. HELP!


There is some problem with your sensor in lens so only you are getting this problem .......so better check the sensor..... ... Digital Cameras

I have small SONY DIGITAL CAMERA DSCW90S,when you turn it on the lens barral slide open, then closes then slides open then closes, the lens shutter keep nicely opening and closing but the barral is not stable keeps oppening and clossing for couple of times and then it says TURN THE POWER OFF AND ON AGAIN, but when i do so, it doesnt help. please help me, thank you :) Alena Lorinczova, DUBAI, UAE


... Sony Digital Cameras

Hi, may camera has a problem,when i turn on camera moves in and out.afterwarsd the words turn the power off and on again are displapyed. i have already forwarded my concern to sony service center and told me i should leave may cam for 3 days. and inform me that maybe the problem is the lens and that maybe i should buy another lens for my cam.


NO, the problem is in the lens motor that drives the lens, the service center agents will get it done for you & yes it does take a bit of time there. u don't need to change your lens. ... Sony Cyber-shot DSC-W70 Digital Camera

My sony cyber shot keeps turning off saying for use with compatible battery only. The battery is fully charged and is the orginal battery it came with. Sony suggested to repower the camera by holding the power button for 30 seconds with the battery out. This did nothing. Their suggestion was to send it in for service. They wanted about the same I paid for the camera to fix it. Is there anyone that can help me?


Hi,Please elaborate your problem providing us with more details of the issue and the model numberThanks for using FixYa. ... Sony Cyber-shot DSC-W35 Digital Camera

Sony cyber-shot 7.2-Megapixel Digital Camera pink DSC-W120 lens keeps going in and out it want stay out so its says turn your camera off and on again I keep doing that but its doing the same thing every time nin and out


Option 1: Try Initializing the Camera as follow; (Initializing\015\012the Camera will reset the settings of the Camera to the factory\015\012settings including date and time. It will not delete any data saved in\015\012the Camera). ... Sony Cyber-shot Digital Camera

SONY i dropped my sony cyber-shot camera and the lense got pused in. everytime i turn it on all it is is a black screen that says "access". it makes werid noises and then after 10 minutes it says "turn the power off then on again" and i keep doing that but nothing happens.


The lens element is damaged internally and needs to be replaced as an entire unit. The camera runs through a "self check" each time it is powered up and it is detecting an error in the lens. Ship this unit to Sony in Laredo, TX. The warranty may not ... Sony Cyber-Shot DSC-S90 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Sony-cyber-shot dsc-w50 I blieve that the battery if fully charged however when I turn the camera on all i see is a blank screen saying "access" with the lense zooming in and out then a message comes up on the sceen saying "turn camera on and off" I do this and the same thing keeps happening, could you please help? Sara


Lens unit is faulty, may have had sand or damage at some time, focus assembly inside the lens is not focussing ... Sony Cyber-Shot DSC-S40 Digital Camera

My sony cyber shot keeps turning off saying for use with compatible battery only. The battery is fully charged and is the orginal battery it came with. Sony suggested to repower the camera by holding the power button for 30 seconds with the battery out. This did nothing. Their suggestion was to send it in for service. They wanted about the same I paid for the camera to fix it. Is there anyone that can help me? Please and Thank you


Power the camera with the dc adapter in ..and see if it let you look in the menu ..If it does you should try to reset the settings from the main menu ..setting reset or something called like this ..cause it has a choice over the power source ....prob ... Sony Cyber-shot DSC-W35 Digital Camera

Sony Cybershot camera will no longer take pictures. When turned on the lens keeps opening and closing and the screen says ACCESS. Then it says shut off camera. The battery is fully charged, not sure what the problem is? The camera is 2 1/2 years old, is that the life span of a digital camera?


I had the same problem. I looked at FixYa some months back and found the solution. Give the camera a jolt against something hard. . . has worked for me several times. ... Sony Cyber-shot DSC-W50 Digital Camera

I have multiple sony dsc-h10 cyber-shot cameras that i use for work-i work in air ducts which tend to be very dusty and my camera lens keep getting stuck and will not retract back into the camera-therefore he camera will not let me take a picture-is there information on repairing or cleaning for this problem?


This is usually a camera killer, as it is seldom economic to pay for a repair. Rather than just chuck the camera, some people resort to self-help measures, with varying success. There is no one solution or approach, but you can find a number of sugge ... Sony Cyber-shot DSC-W120 Digital Camera

I just bought a sony cybershot DSC-W300 and I charged the battery fully and i have a 4 gb memory card in it free of space but every time I turn it on it tells me to turn it off and on again. It will allow me to browse the home options and other options but I cannot take pictures because it keeps on telling me to turn he camera off then turn it back on. Please help me


After looking at all issues on this problem online hundreds of people have had the same problem, the solution always suggested and sworn to work is to drop it!!! so after I kept reading and reading drop it, I did, about a foot away from the carpet an ... Sony Cyber-shot DSC-W55 Digital Camera

When I turn my Sony Cybershot 7.2 mega pixel camera on, the lens keeps going in and out and the message "Turn the Power on and off again" shows up on the LCD screen. When I turn the power off and on again, the same thing happens over and over again. Help!


Same problem, recently i broke the lens but fixed it my self but in the process i blew up the flash component of the camera and now have remnoved that part the lens works fine now but get that same message. is it because i have removed the flash comp ... Sony Cyber-Shot DSC-S500 Digital Camera

When you turn on the camera it dosent focus and tells me to turn off power and turn on again...keeps telling me to do it over and over..??? sony cybershot dsc-w150


... Sony Cybershot S650 Digital Camera

Sony cyber shot DSC H50 keeps reading "turn camera off and on aga


My camera has this same problem, has anyone ever found a fix? ... Sony Cyber-shot DSC-W50 Digital Camera

I have the sony s950 camera with 2gb san disk stick. I have managed to take plenty of pictures in it, but when i try to turn it off and turn it on again, it keeps asking to reinset memory stick. i try to insert the memory stick to the computer but it wont read it. the pictures are still on the memory stick but we cannot view it. Is there a way to recover the files on the memory stick?


You can recover pictures from camera with asoftech photo recovery program. ... Sony Cybershot DSC-S950 Digital Camera

When i turn on my sony cybershot DSC-S950 camera, I get a message that says "Turn the power off and on again" and it just keeps coming up over and over again please help


OK you are probably going to think I am loony giving you this advise But No I am completely sane!Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.Blo ... Sony Cybershot DSC-S950 Digital Camera

Have a Sony cybershot DSC-P32 camera and it keeps turning off when I turn it on. Help


Try Better Quality batteries ... Sony Cyber-Shot DSC-P32 Digital Camera
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