Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

When i turn on power the word "ACCESS" appears on the screen for 5 seconds. then the words, turn the power off and on again, appear with a beep and a flashing orange light near the view finder. I can look through the dsaved pictures and use the menu functions, but cannot take new pictures.

Answers :


The problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

Hope \012the advise is useful.

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

When i turn on power the word "ACCESS" appears on the screen for 5 seconds. then the words, turn the power off and on again, appear with a beep and a flashing orange light near the view finder. I can look through the dsaved pictures and use the menu functions, but cannot take new pictures.

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-W50 Digital Camera

The camera powers on fine, although it has a black screen with no image. What type problem is this and is it fixable or not. When I go to look at the pictures I took while the display screen was blacked out the screen remains with no image. I just turned on my camera the other day and I can still acces my menu, I can see the camera details in the corner and even view old pictures but when I turn it on eveything else is black! I can't take any new pictures because of the black screan. Is this fi

I have the same problem i need help fixing it? ... Nikon Coolpix S3 Digital Camera

I have a sony cybershot camera, i took it into the mountains the other day, and it has not been working properly since. every time i turn it on the lens comes in and olut multiple times and says, "turn the power off and on again." i can still look at pictures on it, but am unable to bring up a menu or take any pictures. i have recharged the battery and let it warm up, but nothing seems to change anything.

DSC-W120===============Hi,You need to replace lens assembly in camera to get it back in business.Lens mechanism is not sending initialize signal to system control due to some reason and system control chip tries to open ... Digital Cameras

Same here whenever i turn it on, it says access and won't allow me to take pictures...then when i keep pressing menu, it tells me to "turn on and off the power", i did and it does not work...i also tried to look in the user guide...found a similar diagnosis but i fallowed the steps but its still not work. I NEED HELP...i can't afford to buy a new camera T-T

Does the lens move while saying Access? If so, the focus is stuck. If not, the lens is stuck. Both are hardware problems and I'm afraid you will have to give the camera away for a repair. You can contact your local Sony service center or other local ... Sony Cyber-shot DSC-W30 Digital Camera

The camrea turns on but will not take a picture. the card is not full. you can use all the buttons when you first turn it on but then when you try to take a picture it will not take one and then you can not use the buttons anymore. If I shut the camera off and turn it back on I can use the menu buttons again. When I turn on the camera the red button by the view finder blinks three times.

Try this...the next time all the buttons work, go into the menu and search for "reset" and follow the on-screen instructions. ... Pentax Optio 330 Digital Camera

I am having a problem with my camera. It works in the sense that it turns on and takes pictures. However, the both the digital lcd display and normal finder display remain black, even after removing the lens cap. I let a friend borrow it a little while ago and I suspect they may have changed some settings, but I'm not sure what to look for to fix it. When it takes pictures, they come out looking very distorted and strange. But, it does take pictures, the flash goes off and a picture records. c

Please check out the Sony support website here: http://esupport.sony.com/US/perl/news-item.pl?mdl=DSCF717&news_id=161 ... Sony Cyber-Shot DSC-F717 Digital Camera

Turn on camera and screen lights up with an image that seems permanent. Can't get into the menue or anything else. The zoom and picture taking button work but the viewing screen will not change from what looks like an image burned into the viewing screen. I can hear all the normal functions but no change occurs on the screen when trying the differnt options for the camera. Please help. My camera is Power Shot SD400 Digital ElPH. Sincerely

Hi,Please replace the battery to solve this issue. ... Canon Digital Cameras

I took a picture with the camera, turned it off and set it down. about 20 minutes later I went to take another picture, when I turned it on, it powers up, lens opens, but monitor is black and if you look through viewfinder and take a picture, the image on review is also black. It still allows you to review past taken pictures, but won't show anything in the monitor.

HiThat sounds like the display is turned off for shot preview, see if you can get it turned back on by pressing a disp. button or similar, if that doesn't help then somewhere in the settings or setup of the camere there should be a reset ... Vivitar ViviCam 5385 Digital Camera

Power/lens Problems I'm having some power/lens problems with my camera. When I turn on the power in either the picture or video mode, the green light will turn on for a split second then turn off. The lens does not come out at all. However, when I try to turn it on with the picture viewer or in the menu it works just fine. When I start with the picture viewer and then switch to the camera it turns off. Thus it seems that whenever I want to take a picture or a movie the camera doesn't work.

It seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is vi ... Sony Cyber-Shot DSC-P72 Digital Camera

Lcd blurred I have a canon power shot a80 and when i turn it on and try to take a picture, on the LCD display i see a mixture of colour which is not even letting me see the image of the picture i would like to take. If i look through the lens and take the image, i am still able to view the picture I had taken if i set the camera on the view pictures. The mixture of colours on the LCD only shows when the camera is set on take the picture... and it doesn't even do it always. Thanks.

Canon will fix this camera if it is in the list of ccd defect. Contact canon.com for the Americas, or where you are. Call Service on the web page with the 800 number.http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&am ... Canon PowerShot A80 Digital Camera

LENS ERROR my Nixon camera was working fine one moment, I was taking pictures and then after I turned it off, I went to turn it back on and it starting zooming and making the urghtt noice as it focused in and out. it does that several times and then the lens error notice shows up on the screen. then i press power and it turns off, but when i turn it back on, the same thing happpens. In the LCD display at the back the image we try to take looks like a pic in a TV with bad signal, I tried to clean

This seems to be a problem with switch and the sensor inside the camera, Some time it works on magicaly like nothing has happend, After having this problem I have to on & off the lens for 3 or 4 times and clean the lens and 3 small holes in the f ... Nikon COOLPIX S200 Digital Camera

My cannon rebel will not take picture or go to the menu the only thing it will do is turn on. And when i turn it on a message pops up that says "shooting is not possible. Turn the power switch to off and on again or re-install the battery." I have tried turning the camera on and off and reinstalling the battery multiple times but nothing works. Do i have to take my camera to a camera shop to get fixed or could i do something at home to fix it??

I think either shutter unit or cmos unit faulty. you cant fix at home you have take to canon repaired centre ... Canon EOS Rebel XSi Digital Camera

I have a 2-year old FE-360 that recently stopped turning on to take pictures. It beeps 12 times and won't show a view. I can, however, turn it on to look at stored pictures by holding down the view pictures option while pressing power. I've tried cleaning/checking the lens aperature, and have verified that the battery is charged. Any ideas?

Did you get your camera fixed? I have the same camera and the same problem. could you help me if you did get yours fixed? thanks ... Olympus FE-360 Digital Camera

The zoom lense will not retract back in, and i cannot take pictures. all i get when i turn the power button on is a black screen and the camera goes back off. it will only let me look at pictures i've taken, not take pictures.

Lens unit is failed,if u want to do fix yourselves dis assemble the camera, take out lens unit disassemble and replace the broken parts assemble to take picture. ... Olympus Stylus 7010 Digital Camera

Can't get a picture on the screen - just shows black. When we turn the camera on the LCD screen displays the function choices and menu options, but will not display any image. If we take a picture using the view finder and then check for the image, nothing is displayed. We just checked the memory card, and it doesn't even take a photo. All we got was black. Any suggestions?

Check the SD card, they have sliders on them which lets you "lock" the card so nothing can be put on or taken off of it. Make sure that is off. Then go through the menu on the camera and try to format the card again. If the card is bad it should give ... Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom

Help when i turn on the camera I get a black screen with 'access"then says (while beeping)Turn the power off and on again with the E:91:01 blinking.It won't take picture and the zoom won't physically move.I can look at all my previous pic and zoom those.....but I can't take anymore:-(

If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. \015\012If this doesn't work, perform a manual reset of the camera.\015\012\015\012If you need ... Sony Cyber-shot DSC-W50 Digital Camera

I have a powershot A1100IS. The problem is that when taking pictures, the images do not show on the screen, I need to look through the viewfinder. After the picture is taken, the image will show on the screen. I assume it is turned off in a menu item but I do not find it in the menu. can you help? Tx. Kim

I had the same problem. I just went into the menu under the tools tab, and clicked 'reset all' (scroll all the way to the bottom). I'm not sure what setting was changed, but my screen images all came back! (I had also switched out memory cards but th ... Canon PowerShot A1100 IS Digital Camera

Display problem Hello, I've had my SD1000 for less than 3 months. Sometimes the display goes black, I can still access the menu options and if I slide the button to review images they will display on the LCD panel. But even if I've just powered it on, the LCD is black, if I take a picture anyway, the picture is also black. Sometimes if I turn on the camera and turn it off again a few times it starts displaying correctly again. Is there a hardware problem with my camera or is this something I sho

I had the same problem with my SD1000 and was so frustrated with reading all of the troubleshooting "solutions".... After a couple of days researching, I finally stumbled upon a site that actually suggested turning the unit off and "slapping" it a c ... Canon PowerShot SD1000 Digital Camera

I accidentally dropped the camera from my hands (im a about 4'10"), and now when i turn it on it makes weird noises. Also, theres an alert that says "turn the power off and on again" on the camera screen, and even after turning it off and on again, it doesnt work and the alert wont go away. But, i can still look at old pictures, just not take them. help! :(

LinkHello,If the camera has been dropped and badly damaged - physically, best to do is to send it to the nearest Authorized Deale ... Sony Cybershot DSCW370 Digital Camera

Neither the fujifilm 256MB xd card nor th enew Olympus 2GB xd card will work in the A340. I've put the card in and went to Format it in the camera as per teh menu. It acts like it does but when you take a picture it says "write error" When you turn it on again it still says "card not initialized." I've tried formating them with the camera on (lens cover open) and using the menu and with the camera off (lens cover closed powered on using the button on the back) and using the menu from that screen

The camera needs to be up-dated to read the cards it may still have the old dater in it! so it cant "see" the biger cards ... Fuji FinePix A340 Digital Camera

Canon 1000D Hello there, I'm in China at the Beijing games. my 1000D is giving me a error message 99. can't take picture. I have turn it off and on, take the battery out but the problem still come back after 4 or 5 snaps. please help. I have change lenses and clear the head but not winning. Thanx well i have the similar problem, that i could identify that the camera goes off state after 30 mins, then i found that the display power cannot come, but the camera is working with view finder, if i

Yep set the auto turn off higher and instead of removing the battery, just open and close the battery compartment.This appears to be a problem I have raised with Canon, hopefully they will release a firmware update soon to fix this ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera

I have a Sony Cybershot DSC-W5, The camera will power on and I can look at what's on the memory card but, can't take any pictures. I get a message ''Turn the power off and on again''. The Zoom lens isn't retracting as well.

Possible bad lens..look to alamocamera.com for repairs ... Digital Cameras

The display on my Ixus 500 has gone blank. It started to show weird colours when switched on but turning it off then on returned the display to normal. I knocked the camera the other day and the display is now blank both in camera mode and picture review mode. The camera makes the usual noises when selecting Menu etc. It also save picture to the memory card. Is it worth taking it to bits to look for a loose connection?

This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, ... Canon PowerShot SD100 / IXUS II Digital Camera


... Digital Cameras

When turning on my DSC-W50 it reads "Access" in the view-finder and will not take pictures. Also needs two presses of power button to turn camera off. Louis

... Sony Cyber-shot DSC-W50 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.4176 seconds