Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

Hi. When i turn on my camera, it appears on the display a message that says, turn the Power off and on again... Please tell me how do i reset it like brand new, cause is not working. Thanks. Sergio Orozco.

Answers :

Your camera has a lens error, this\015\012 is such a common fault that I hope you don't mind me pasting my stock \015\012generic answer below. No point in reinventing the wheel!

Stuck lenses are probably the most common \015\012reason that compact digital cameras get thrown away, but there's a fair \015\012chance of recovering use of your camera again

The fault is \015\012commonly caused by dirt or grit blocking the mechanism, or due to it \015\012having suffered a recent fall. Another common cause is that the camera \015\012was in a pocket or bag and the power button accidentally activated and \015\012tried to open the lens against resistance. The mechanism may have simply\015\012 become \015\012dislodged or there may be parts which have broken.

If your camera\015\012 is still under warranty and has definitely not been subject to misuse \015\012then contact the Sony service department in your country to find out about a free repair. If \015\012the warranty has expired though a professional repair will far exceed \015\012the\015\012 cost of replacing your camera. You will therefore have nothing to lose \015\012by \015\012trying to fix this yourself.

Please click here\015\012 and you will be taken to an excellent article provided by the Camera \015\012Repair website. For the most part, you'll be guided on how to physically\015\012 manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-


Good\015\012\015\012 luck, I hope you manage to use this information to fix your camera. \015\012Please take a moment to rate the free answer I have provided for you and\015\012 any testimonial which you might wish to add is always welcome!
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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