Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?

LENS WILL NOT GO IN - WHEN ZOOMING TELLS ME TO TURN CAMERA OFF


Answers :

Hi,

If your camera is still under warranty, the best thing you can do\012is to take it to the nearest official Sony repair shop and Target and they should\012fix it for free.\012

\012If your camera is out of warranty, or if Sony refuses to repair\012it for free (happens sometimes if for example they suspect the \012camera has not been treated properly) you can try some of\012the methods listed here to repair it yourself. These simple methods\012have helped a lot of people fix their cameras.\012

\012Before trying any of the suggestions, make sure your Sony has fresh batteries and it is in recording mode.\012

\0121) Remove the batteries from the camera, wait for a couple of minutes,\012then put them back in and turn the camera on.

\0122) Try compressed air. With a fine tip blow off gun and dry \012compressed air (20 lbs) set the tip between the lens turret and the \012camera body and turn on the air while moving the tip around the lens. It\012 should remove all dust and sand. Turn the camera on and it should \012function fine.

\0123) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very\012often in works.

\0124) Try forcing the camera lens:\012

\012Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and \012the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to \012fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.\012

\012Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a \012"click" as it pops back into place. Try powering the camera back on.\012

\012If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the \012camera off. Take the camera in one hand and with the other gently take one part of the lens and gently \012move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" \012as it pops back in place. Power the camera on. \012

\012Another version of this fix would be to pull and twist on the largest ring of the lens while turning \012the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and \012off and take lots of pictures, close ups and distance. Focus should slowly start improving. \012

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Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W50 Digital Camera

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LENS WILL NOT GO IN - WHEN ZOOMING TELLS ME TO TURN CAMERA OFF


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