Having problems with your Sony Cyber-shot DSC-W50 Digital Camera ?
Lens was stuck in the middle, doesnt goes in and out...
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Lens was stuck in the middle, doesnt goes in and out...
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cyber-shot DSC-W50 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Good Day. I dropped my Nikon Coolpix L16 camera onto a table. Since then when i switch the device on the lens goes out about a quarter and the goes back in and i get a lens error message. I noticed that when the lens goes out it bends to the right(looking from the top) and gets stuck by something. When i pull the lens a little to the left while switching it on everything works fine. A very small metal part came out of the camera. Any ideas? is it repairable?
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Digital Cameras
Lens Error My Coolpix Digital Camera suddenly got stuck with a "lens error" - it seems as though the zoom is stuck. When I turn it on, the zoom goes in & out, then the lens closes down & I get the error message on my digital screen.
Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. ... Nikon Digital Cameras
Samsung pl50 camera: It is fully charged and turns on and i can view pictures but i can not take photos the lens comes out and goes back in whilst it beeps. Sometimes the lens is stuck but after a wig
... Samsung L200 Digital Camera
Lens stuck! hey,today,when i uploaded the pics from my camera,it worked fine.But then,when I was taking a picture,the lens were stuck out,and the screen was turned off. I replaced the batteries,but it doesnt work.I dont drop it or something.Please help me,or you know where fix it and how much does it cost?Thanks alot!
I had a similar problem and I tried all the various combinations of resetting the camera, charging the batteries, plugging in the USB cable etc. After a week or so I powered it off and rapped it against my desk once or twice. Once I turned it back on ... Digital Cameras
Lens stuck open - goes half way back in and then comes out again - goes fully back in when plugged into computer no screen at all apart from the occasional lens error 315 message or date format setting when inserting new batteries
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak Easyshare CD82 Digital Camera
I mistakenly dropped my digital camera a few inches when the lens was out.When i tried putting it off to know if the lens would go back in,it didnt move so i forcefully pushed it back inside.Now, when i try putting it on ,the green light flashes,then goes off and the lens attempts to come out but its like its stuck or something pulls it back inside.from what i noticed the camera cant come on without the lens coming out.pls i really dnt know what to do
You've likely jammed the zoom motor in the lens. You're correct in thinking that the camera can't work without the lens out. With it being physical damage repairs wouldn't be covered under warranty so you either need to pay to have it repaired (if th ... Digital Cameras
LENS ERROR MY NIKON COOLPIX L14 IS LESS THAN A YEAR OLD AND THE LENS ON THE BACK IS STUCK ON ONE PICTURE AND THE ZOOM LENS GOES IN AND OUT WHEN YOU TURN IT ON AND BEEPS, THEN IT COMES UP WITH LENS ERROR. WHAT IS WRONG?
My Nikon L14 Camera Is Showing Up Lens Error\015\012Can Someone Please Help Me. ... Nikon Coolpix L14 Digital Camera
My lens is stuck open and all the way out after zooming on a cold evening. The camera turns on, lights up showing G( window and then beeps and goes dark saying 'lens error, restart camera' at
If any amount of moisture has entered the camera this will not be a user fix, it will require service. ... Canon PowerShot G9 Digital Camera
Lens stuck when i turn on the switch ,the lens doesnt come outside but when i put the camera facing lens downward the screen pops up with the Check connections
Hi, The slide motor start malfunction, You have to replace complete lens block assembly.Thanks for using fixya. ... Casio EXILIM ZOOM EX-Z70 Digital Camera
I have a Canon IXUS 8015 digital camera with the lens stuck out. I've tried everything I've read on websites to fix it, from pushing the lens in, lightly banging the side where the USB goes in, battery in and out, turning the lens to re-align the pins, but nothing seems to wrk - is there anything else I can try?
I too have had this problem,i sent it to be repaired and 4 months later it came back,then 2 days later it don eit again,so i took it apart,then i happened to have a compressor then blue everything out ,turnin it of and on until i tworked then blow ev ... Canon IXUS 80 IS Digital Camera
I was using the camera when the lens became stuck out even with new batteries, it has now managed to go back in but the lens wobbles a lot and the lens doesnt close at the front, i think i need to take it in to be fixed but im worried it will cost more than a new camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EasyShare C360 Digital Camera
Lens Stuck My Dad bought me a digital camera for Christmas this year. And Ive always wanted one. And then my dumb brother put it on top of tilted books and made it fall. The lens is coming out to the left side and it doesnt close back in. Please help me. Theese cost a lot of money.And my brother is begging me not to tell my parents.
In this task you may contact a professional technician or what so ever. that has have an idea about the digicam. i seem in the picture you shown. its like a crack in the thread of your lens. but if you have a idea on this. you may open it by take out ... Canon PowerShot SD750 / IXUS 75 Digital Camera
WHEN I TURN ON MY COOL PIX S51 A LENS ERROR MESSAGE COMES ON THE SCREEN AND DOESNT ALLOW AN OTHER FUNCTION WITH THE CAMERA. THE LENS COVER IS STUCK OPEN WHEN THE MASSAGE IS DISPLAYED. IF I TURN THE CAMERA ON AND OFF A FEW TIMES THE COVER WILL CLOSE BUT THE ERROR MASSAGE REMAINS. IM NOT SURE WHY THIS HAPPENS AND IVE NEVER DROPPED MY CAMERA AND ITS ALWAYS STORED IN A FOAM CASE. I CANT AFFORD ANOTHER CAMERA RIGHT NOW, IS THERE ANY SOLUTION TO MY PROBLEM?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon COOLPIX S51 Digital Camera
I started taking pics on my daughter's birthday function.. at the end of the function, my friend tried to take the camera from me but unforturnately it fell down. But we continued take pics and but after couple of minutes, It shows Lens error and the lens stucks and it doesnt go inside
Try repeatly turning on and off the unit by removing the battery each time the lens error screen pops up...that worked for me this summer when mine S210 got jammed with a sand particle. The next level is to get access to the front cover. That require ... Nikon Coolpix S210 Digital Camera
Lens on front is stuck. it comes out halfway, the screen says access, then turn on then off and the lens goes back in and the camera turns off.
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W70 Digital Camera
The lens on my camera won't go all the way back in, it just keeps going in and out, and my camera won't turn on.. when i press the power button the lens just goes in and out and then stops in the middle
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus FE-340 Digital Camera
My camera displays E18 on the lower left hand corner no other operation I turned the camera on the lens deployed and it intitiated OK but I can hear some activity such as motor etc. but after 10-20 sec it dipslays E18. I can view pictures, set up the camera but the moment I try to activate the caera function it goes into this routine. The lens now is stuck in the deployed position. I removed the batteries (Energizer Lithium), checked them they are good?
... Canon PowerShot S2 IS Digital Camera
Lens only opens 3/4, lens tries to come out but gets stuck and goes back in. clicking and purring sound. screen is fine and can still view pictures. think i left it in car on icy night
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus FE-280 Digital Camera
Camera lens is stuck in . Changed the batteries, light goes on but lens starts to come out only a fraction and stops.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras
Pushed in the lens and now when i turn it on it wont come out. i opened the camera to see if i could fix it. it came out by forcing it manually. still when i press on button, the small motor goes on but the lens doesnt work
... Casio Exilim Card EX-S100 Digital Camera
Lens stuck in closed mode. when turn ON, motor makes noise and light comes on but light goes off after a few seconds when lens does not extend.
Your problem may be due to corrosion on the\015\012battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\ ... Olympus FE-340 Digital Camera
Lens error My lens is stuck in the extended position and it wont retract. I tried taking out the batteries and re inserting them, but it doesnt work.
The following blog outlines some other repair options for a lens error:\015\012\015\012http://camerarepair.blogspo ... Canon PowerShot SD600 Digital Camera
Kodak Z700 Camer appears to be in a locked out mode. The lens is stuck partway out and does not retract if the camera is turned off. When turned back on The Green light comes on for approximately 5 seconds and then goes off. The viewing screen comes on for 2 to 3 seconds and goes out as well.
Hi,Tentative solution:I had the identical problem. I went as far as disassembling the camera ... not recommended.Instead of fussing with the lens cover, I pressed on the lens assembly (gently), the lens retracted and the ... Kodak EasyShare Z700 Digital Camera