Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

My camera will turn on and the lens just goes in and out, i can't take a pic, i can view my pics though. The screen just says access.

Answers :

Copy all your pics from the camera to a computer or your card, take the card out and use the camera's menu to format the camera or reset it, see if that helps.

Good luck
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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Suggested Questions/Answers :

My camera will turn on and the lens just goes in and out, i can't take a pic, i can view my pics though. The screen just says access.

Copy all your pics from the camera to a computer or your card, take the card out and use the camera's menu to format the camera or reset it, see if that helps.Good luck ... Sony Cyber-shot DSC-W55 Digital Camera

Lens is stuck and wont move. on the screen it states "Turn the power off and on again" help pls? Was working just fine and then started with the lens not opening...I opened manuelly and now it wont't take pics...I can view them on disc BUT it just says "turn power on and off" on the screen. Help!!!

I agree that the camera needs to be sent back when this happens.  I have seen people suggest pulling on the lens (a bad idea) and smacking the camera / rapping it upon something (an even worse idea).  Not only will these options often fail ... Sony Cyber-shot DSC-W170 Digital Camera

I turn on the camera and the lens pops out, but the screen just says "access" and then "Turn the power off and on again". I do so, and the same thing happens. Repeat. I can still view the pictures on the camera, but can't get past the screen errors to take more pictures. Any advice?

HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Sony Cyber-shot DSC-N1 Digital Camera

Hi, I own a Sony Cybershot camera, and it has been giving a few problems as of this week. The lens keep re-adjusting in and out when I turn the camera on to take pictures. It however responds just fine when in picture-view mode. There is a screen prompt that says 'Access' when the camera is turned on, as well as the message 'turn off camera and start again'. I do not think that the camera had fallen at any time, and it is just under a year old. Thanks a lot for your response, Sarah.

... Digital Cameras

Lens will not close, screen just says access, can look at pics already taken

Banging and dropping alone didn't get mine to cooperate but I took out the memory stick and batteries for a while. Then decided for the heck of it (a few hours later) to put it all back and try again. Not sure if getting all the "stuff" out helped ... Sony Cyber-Shot DSC-S60 Digital Camera

FLASHES C:13:01 When I turned the camera on, I looked at monitor to take picture and was flashing C:13:01-wouldn't take a picture. Shut camera off, turned on and got two pictures off. That was it. By shutting camera off and on was able to get to the review setting and viewed the 80 pics. stored; that was yesterday. Today I get the c:13:01 code on each camera mode and review setting only shows the 2 pics from yesterday, then blue screen, though as I push the review button the on screen picture nu

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Lens stuck a went swimming with my olympus 770 in a swimming pool and whn i got out everything was fine with it.it was only until later i noticed that when i wanted to take a picture the screen turned blank and the lens wouldnt close.is it anything to do with chlorinated water? it shouldnt be right cause the olympus promotes its durability.i can still view pics but cant seem to get the lens to close and take a picture.pls help!

My wife an I purchased an Olympus Stylus 770 SW for our son as a High School graduation present 1 1/2 years ago. About a month ago he said that his camera quit working so I asked him to bring it home on Christmas break. It had the same symptoms as th ... Olympus Stylus 770 SW Digital Camera

The viewing screen gives the appearance of a broken screen, though that screen is not itself broken. This is true when both viewing pics and taking photos, I see the same "broken window" look.

Looks like a broken screen driver (hardware or software); I think you need to return the camera for repairs (if possible and not too costly) ... Fuji FinePix A400 Digital Camera

Blue screen access error when viewing or taking pics or vids

Please try to take as many pictures from memory stick as you can then format memory stick through format option in setup.Hope this will resolve this blue access issue.You can use another memory stick like 1GB in this camera. ... Sony Cyber-shot DSC-S700 Digital Camera

I've turned my digital camera on and no matter what I do, the screen stays "white". It doesn't change, whether I change the choice of taking pic, viewing pics etc--can't access menu options, nothing, screen stays white. Any suggestions?

With thumb and index finger, squeeze hard the bottom corners of the camera. ... Sony Cyber-Shot DSC-S40 Digital Camera

I have a PowerShot SD110, Canon Digital Elph. It was working fine for years, but now, although I can view pics I've taken on the camera, when I go to take new pics, the screen is full of purple static rather than capturing or viewing the image in front of the lens.

Please rate this transcript since I have answered all your questions.http://www.fixya.com/support/c59920-powershot_sd110Your feedback is highly appreciated ... Canon PowerShot SD110 / IXUS IIs Digital Camera

On my sony cybershot dsc-w100 the lens is stuck on the out position and it keeps saying turn power off and on again. it moves the lens and acts as if it is trying to retract it but it wont go in. I can view pics have taken but cannot take pics.

Most of the lens issues due to mechanical problem. some of the causes are \015\012dropping the camera.\015\012\015\012 Hard shake like keeping the Camera in the hand and jump through steps, Moisture condensation, Insufficient battery.. etc \01 ... Sony Cyber-shot DSC-W100 Digital Camera

Dropped camera I dropped my camera very lightly now the lens are stuck. Is there any way to fix this without going to a repair? I just got this one week ago and the drop was so light. THe screen works it says Access though and then it says turn the camera on  & off i did this but it still doesn't help. But the menu screen & etc works. Please help, thanks!

Check this out\015\012\015\012http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Sony Cyber-shot DSC-W55 Digital Camera

When I turn my Sony DSC-W55 on it will say Access on the lens. The lens will come out and retract a couple times. It will beep and then say Turn the power off and on again. I have tried replacing the memory card and charging the battery. I have taken compressed air and blew the camera out. I can view the pictures on the momory card. It will not take pictures.

I had the same problem with the lens, just pull the lens gently until u hear a small click sound, it will be like new again. just tried it and it really works ... Sony Cyber-shot DSC-W55 Digital Camera

Black Screen ive got a black screen when i take pictures; everything else on the camera works. the menu's pop up; the pictures ive taken show on review. but the actual view doesnt show anything and is completely black so whenever i take a picture its just all black. i just got this camera for christmas and it hasnt been dropped or exposed to liquid. it doesnt show a lens error number either; because i dont even think it knows it has one.. its just black though.

I have the exact problem. I came on slowly, some days it would work, some days it wouldnt. Finally i couldnt get it working at all. Sent it back to Kodak as it was still under warranty, the repair center claims it was "physical damage". They admit th ... Kodak Easyshare M753 Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

The lens on my sd600 won't open when I turn the camera to picture taking position. Screen goes black and message says ''lens error, restart camera''. I have to go back to view mode and then turn camera off and on again in order for partially opened lens to retract fully and close.

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Canon PowerShot SD600 Digital Camera

I own a Canon power shot SD790 IS and I've been using wonderfully for the past few months Last weekend when I turned on my camera to view some pics I noticed a little blue screen on the corner of my camera in when I take pictures and upload them to the camera the blue spot doesn't show up on the pictures thank God but it's on my LCD screen and it seems internal I don't know if it's dead pixel or a lens problem can this be fixed at home please help I can't send it back because I ordered it online

It seems to be a dead pixel, best thing would be to have it replaced from the Seller, else you can get it replaced with a new working lcd panel. This may be an expensive solution.Check whether you have a worldwide warranty from Canon, that will help ... Canon PowerShot SD790 IS Digital Camera

When I turn the camera on its a black screen and doesnt allow me to take pics but i can see the past pictures and videos i took.... It then says Access on the screen and instructs to turn off and on the power and happens again

Maybe your Sony cyber-shot battery power is low, have a charge of it. ... Sony Cyber-shot DSC-W55 Digital Camera

When I switch on the lens goes in and out a few times but no viewing screen. It asks to be switched off and then on. I can view stored pics but it won't allow me to take any?

Hi, \015\012 \015\012 Err ... Sony Cyber-shot DSC-W55 Digital Camera

Zoomlens stuck hi - i have a sony cyber shot w50, the zoom wont return back in, and the screen says - Access, then turn the power on and off again, - the zoom lens is not returning in, i think its been dropped and its squint now, can i take the lens off and fix it?

Examine the lens carefully. you will see that the outer lens is out of line with the inner lens. . hold the camera firmly with one hand using the fingers of the second hand firmly nudge the outer lens back in line. reinsert battery and test.\01 ... Sony Cyber-shot DSC-W50 Digital Camera


... Nikon COOLPIX L12 Digital Camera

Nikon Coolpix Hi, im wondering if someone can help me so close to christmas. I last used my camera a week ago and it was fine. however when i went to use it last night the viewing screen just stayed black as though i was take a picture in the dark (yes the lens cover was open) i can take a picture but its just black. All the other functions are fine. My mum admitted to trying to show my sister some pictures on my camera but accidently went into image mode so she switched it off. However i hav

With the power off, hold the camera in your palm and smack the front of the camera on your leg or arm. You might have to smack it a few time t ... Nikon Coolpix S1 Digital Camera

Help when i turn on the camera I get a black screen with 'access"then says (while beeping)Turn the power off and on again with the E:91:01 blinking.It won't take picture and the zoom won't physically move.I can look at all my previous pic and zoom those.....but I can't take anymore:-(

If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. \015\012If this doesn't work, perform a manual reset of the camera.\015\012\015\012If you need ... Sony Cyber-shot DSC-W50 Digital Camera

Sony Cybershot camera will no longer take pictures. When turned on the lens keeps opening and closing and the screen says ACCESS. Then it says shut off camera. The battery is fully charged, not sure what the problem is? The camera is 2 1/2 years old, is that the life span of a digital camera?

I had the same problem. I looked at FixYa some months back and found the solution. Give the camera a jolt against something hard. . . has worked for me several times. ... Sony Cyber-shot DSC-W50 Digital Camera
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