Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

When the camera is turned on , the zoom tries to adjust twice while the displays says" access" then it Says" Turn the power offand on again" Following the instruction does not solve the problem, we can see the images if we press play.


Answers :

Hi,
The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete lens block assembly, both part and description is given below for your help and convenience:

Part No. Description
1-788-363-11 OPTICS UNIT (ED13A) (complete lens block assy)

2-673-648-01 ZOOM MOTOR UNIT

You can contact any expert or Sony Service Center to change the above said part and your camera work fine again.
Thanks for using fixya.

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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