Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

Lens stuck outside. Sometimes says "access" on lcd.

\015 It was working fine until I turned it off then it got stuck in the out position. Its seems to be stuck and I can hear the gear trying to turn it. Most times it says "access" on the lcd but sometimes it says to "turn off and turn on again". I tried to pull it out and push it in with my hand and Ive also tried to slap the "3x" side on the table hoping it would come out with no luck. Im still pounding it on the table. Any other suggestions?\015

Answers :

Try these troubleshooting steps and check if it help to resolve it.

Option 1:

Try Initializing the Camera as follow; Initializing\015\012the Camera will reset the settings of the Camera to the factory\015\012settings including date and time. It will not delete any data saved in\015\012the Camera.

1. Press the Menu button on the Camera.
2. Then, select the SETUP menu and select the SETUP 1 option of the Camera.
3. Then, select the Initialize option to OK.

Option 2:
If issue persists try Power reset the Camera by removing the battery from the Camera and inserting it after 1 minute.

If the issue still persists then Service may requires to resolve it.

Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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