Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

When it is turned on a message saying "access" appears then a message saying "turn the power off and on again" . the whole time this is happening the lens moves in and out


Answers :

Problem in lens unit repair or replace it
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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Suggested Questions/Answers :

When it is turned on a message saying "access" appears then a message saying "turn the power off and on again" . the whole time this is happening the lens moves in and out


Problem in lens unit repair or replace it ... Sony Cyber-shot DSC-W55 Digital Camera

DSC-W200 Frozen My W200 has the lens open (extended) and will not close. Additionally, when I press the power button or the play button on the back, the LCD lights up and says Sony, but nothing else happens. I've tried connecting it to my macbook, using a fully charged battery, memory card vs no card, etc. Nothing seems to work. If I press the power button a seond time, the green power light goes off, but the LCD still says Sony. Any help would be greatly appreciated. Not too eager to send it


Try this it works for lens problems like you describe ]]] OK you are probably going to think I am loony giving you this advise But No I am completely sane!Get a can of compressed air OR acces to a compressor at your local gara ... Sony Cyber-shot DSC-W200 Digital Camera

On power up, the lens extends as normal but then closes and repeats several times before a message says " ! turn power off and on again" - lens retraction almost sounds gritty... thanks


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W120 Digital Camera

I put in a new battery and now when I power on, it seems like the lens is trying to pop out but it clicks 3 times and then I get a message telling me to power off and then power back on. Still nothing happens.


Hi,I Hope the steps below should be helpful in fixing your camera issue. ... Sony Cyber-shot® DSC-W120 Digital Camera

My lens on my camera seems to be stuck. I have a Power Shot SD790 IS. Every time i try to turn my camera on it starts to beep and a message says that there is a lens error, restart the camera. How do i fix this?


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But if the camera is out of warranty or the cost estimate for professional repair approaches the value of the camera, ... Digital Cameras

I have a new Sony DSC-WX1 which I have used a few times it has developed a fault where it trys to turn on but the lens goes in and out a few times and then a message comes on screen saying turn the power off and on again! I recharged the battery but this has not solved the problem. Is this a known fault? Thanks for any help.


The motor that drives the lens must be faulty, since its new u can get it exchanged at the sony showroom or service center without any problem ... Sony Cyber-shot DSC-WX1 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

Turn the power off and on again....this is what appeared after i download some pictures to my computer for the first time. When I do this the same words appear on the screen and I am unable to take any pictures When I turn on my Cybershot DCS W90, A message sayes 'turn the power off and on again' the lens does not open and I can't take photos but can see photos stored on memory card.... what do I need to do to fix this?


I have a Sony P32. Found the answer on another board'\015\012Hit the front of the camera where the lens is on carpet a couple of times. I jars the problem loose ... Sony Cyber-shot DSC-W100 Digital Camera

What does it mean when your camera lens is not working and the screens say, turn off the power and turn it on again ? What happen if the camera lens is moving but ther screens is not opening or showing anything ?


I may not have enough information for this... how ever, let us try. And I am not sure which one you are talking about, maybe both at times?Does the camera play back files correctly and can be seen on the LCD? If the first, then some probl ... Sony Cyber-shot DSC-W55 Digital Camera

My SONY Cypershot DSC-W55 lens will not open. The camera works, battery is charged, I can download the photos onto my computer but the lens won't open to take pictures. The camera beeps 3 times and says" turn the power on and off again." When I do that it gives me the same message and still doesn't open. Is there anyway I can clean it out myself?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sony Cyber-shot DSC-W55 Digital Camera

When starting the camera, I get a black screen that says "Access". The lens pops in and out several times. Then the message, while the lens is out, is "Turn the power off and on again". Help.


I'll forward a link to a page where you can view the information to troubleshoot \012this issue.\012\012\012Please click on the link to view the troubleshooting steps then follow all the steps and check if that helps.\012\012\012 ... Sony Cyber-shot DSC-W50 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

My olympus FE-280 will not turn on. I put in a fully charged battery and when I press the power button the light on the back blinks red and the lens opens and closes about four times before completely turning off. While this is happening there is a slight buzzing noise and the screen stays black the whole time. Is it a bad battery or is my camera broken?


There are many sides to the fault but it seems that you have a serious one. The camera needs to be opend to confirm the fault and so it needs experienced hands. The possible fault could be failure of the electronics, maybe the shuter drive, the lens ... Olympus FE-280 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera

My panasonic tz5 has started playing up. The lens moves in & out, will not focus & a message 'please turn camera off and on again' appears. This happens each time I want to use it. The battery is charged. Turning the camera on & offf doesn't solve it. Also, on two occasions, I have lost some of my photos due to a 'card read error'.


Same problem. At least for now, I solved problem, or at least camera is working again, by putting mode dial in "normal" (not A1) and holding down menu and down button (macro button) while turning camera on. Hope it works for you and continues to wo ... Panasonic DMC-TZ5 Digital Camera

When i turn my sonycybershot camera on the lens pops out then it just goes in slowly and comes out again and it just does that about 5 more times before a error message that says "power off and on again" pops up. please help


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\012\012\ ... Sony Cyber-shot DSC-W50 Digital Camera

When I put on the camera, I am not able to take a photo because the lens goes back in. The message on the screen says switch the power off and then on again. I have switched it off and on several times but the problem persists. What should I do?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cybershot DSC-T77 Digital Camera

Camera turns on and off (with lens going in and out) a few times and then screen says "turn the power off and on again" This happens repeatedly and I can't use the camera. How do I fix? Thank you Doug Rothschild


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Sony Cyber-shot DSC-W120 Digital Camera

When I turn on my camera I get a error message that say "Turn the power on and off again". My lens appears to be stuck and won't open. I believe this is the source of the problem. No matter how many times I turn it on and off I can't get any results. What should I do?


Hi, If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dropped it, your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside th ... Sony Cyber-shot DSC-W50 Digital Camera

The entire zoom lens will not come out when I turn the camera on. It moves a little, makes a sound, and then my camera says turn off camera off and back on. I tried that several times and it is still not working. The battery is charged. I did go to the beach and wondering if sand got into the camera. I also cannot review my pictures as the message comes up about turning it off. What is the best solution?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Panasonic Lumix DMC-TZ3 Digital Camera

Lens keeps moving in and out when i switch it on, then a message comes up on the screen saying 'turn the power off and on again'


Allienment of the lens/sensors of the lens unit failure,so get it serviced or replace with a new unit ... Sony Cyber-shot DSC-W120 Digital Camera

I turn on the camera, and the lens moves in and out several times, and then a msg that says turn off the power and turn it on again comes up. The battery is charged.


Did u ever get a solution. Mine does the same thing ... Sony Cyber-shot DSC-W170 Digital Camera

I have my battery charged up and when i turn the camera on the lens moves in and out and i get a message that keeps saying turn the power off and on again. Could I need a new battery?


Your problem is likely due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: ... Sony Digital Cameras

Sony Cyber-Shot 8.1 - when I turn the camera on the lens moves in and out several times and then it says to turn the power off and on again. Help


There is probably no user solution, it seems that optical lens block is wrong/damaged, the only solution is to replace it. ... Sony Cyber-shot DSC-W100 Digital Camera

I need some help to repair my Sony Cybershot DSC W50 camera. When you turn the camera on, it displays 'Access' for about 30 seconds, during which time the lens zooms in and out. Then it says 'Turn the power off and on again'. Nothing has happened to the camera - it has not been dropped and this fault just suddenly started. What can I do about this? I have had it just over a year. I’d be really grateful for any support! Thank you! Clare


When the camera is switched on it turns the lense out to a certain position and locks , but if due to any reason if the lense does not reaches to its proper position it retracts back and tries again 2 or 3 times, and then the movement haults and pr ... Digital Cameras
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