Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

My lens won't go down. everytime i power on it tells me to turn power off and then on again. When i do, the same problem occurs. Cant take pictures at all. is this fixable?


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My lens won't go down. everytime i power on it tells me to turn power off and then on again. When i do, the same problem occurs. Cant take pictures at all. is this fixable?


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Sony Cyber-shot DSC-W55 Digital Camera

Hi good day the problem with my toshiba camera is that you have to plug it with the charger then thats the time you can take picture,or view the pics after that if i unplug it along with the charger i cant turn it on,the power automatically is lost when i unplug it,i cant turn it on anymore once the charger is remove.please help me,is the battery the problem?


It does sound like the battery is the problem. You don't say what model your camera is, so I can't find out what kind of battery it has or how it charges. Rechargeable batteries don't last forever. They are usually rated for several hundr ... Toshiba Digital Cameras

The camera powers on fine, although it has a black screen with no image. What type problem is this and is it fixable or not. When I go to look at the pictures I took while the display screen was blacked out the screen remains with no image. I just turned on my camera the other day and I can still acces my menu, I can see the camera details in the corner and even view old pictures but when I turn it on eveything else is black! I can't take any new pictures because of the black screan. Is this fi


I have the same problem i need help fixing it? ... Nikon Coolpix S3 Digital Camera

After every picture I take the screen goes black for a couple of minutes so I cant take more than one photo at a time. I have to power the camera off and turn it back on to take a second pic. The battery is fully charged and the camera is fairly new and lightly used. Any idea how to correct the problem?


Are you using a cheap card? Is the card full with a large number of pictures? ... Nikon COOLPIX S10 Digital Camera

Brought my cyber-shot to the beach and had it in a camera case. When I got home it was a little bit moist on the inside of the case, and the lens would not open at all. On the screen it said to power the camera on and off again. There were a few grains of sand around the lens so I gently tapped in and it opened. Now, although it is opening I still cant take pictures. It is still giving me the same message to power it off and back on. Is this fixable?


How long since this happened? Has the camera had time to fully dry out?\015\012Open all orifices, and let it sit on a dry paper towel, or cotton towel somewhere safe until it is fully dried out. Remove the batteries from all locations before y ... Sony Cyber-shot DSC-N2 Digital Camera

I have a problem with my SAMSUNG ST80 i cant take clearly pictures during daytime and there are horizontal lines n the picture and bright light but during nytime i can take pictures clear without a line in the picture,what is the problem with it? how can i solve this problem?


A line in your photos indicates a faulty CCD assembly and needs repair. ... Samsung ST80 Digital Camera

I dropped my Canon power shot S 95. Bits that closing lenses while not using it came out and i cant fix it back in place( .. It still makes nice pictures, I dont see any difference, just sometimes error occurs. Should i take it back to store where i bought it asking them to fix it?


Yes! it would not hurt to have it checked, if they quote you a high estimate then you have the option to use it the way it is since there has been no change in picture quality. ... Canon Digital Cameras

PROBLEM WITH MY KONICA MINOLTA DIMAGE A2 DIGITAL CAMERA, AFTER TAKING SOME PICTURES WITH MY CAMERA, I REMOVED THE MEMORY CARD FROM THE CAMERA AND DOWNLOADED THE PICTURES TO MY COMPUTER, EVERYTHING WAS FINE. THEN I RETURNED THE MEMORY CARD TO THE CAMERA, THIS IS WHERE THE PROBLEMS STARTED. THE CAMERA POWERED UP OK, THEN I TRIED TO WATCH THE PICTURES I HAD JUST TAKEN ON THE MEMORY CARD, THE CAMERA INFORMS ME,(UNABLE TO USE CARD). I THEN SWITCHED TO SHOOTING MODE, THE CAMERA WOULD NOT LET ME TAKE A


Have you formatted the cards in the camera or in the computer? ... Konica Minolta DiMAGE A2 Digital Camera

PROBLEM WITH MY KONICA MINOLTA DIMAGE A2 DIGITAL CAMERA, AFTER TAKING SOME PICTURES WITH MY CAMERA, I REMOVED THE MEMORY CARD FROM THE CAMERA AND DOWNLOADED THE PICTURES TO MY COMPUTER, EVERYTHING WAS FINE. THEN I RETURNED THE MEMORY CARD TO THE CAMERA, THIS IS WHERE THE PROBLEMS STARTED. THE CAMERA POWERED UP OK, THEN I TRIED TO WATCH THE PICTURES I HAD JUST TAKEN ON THE MEMORY CARD, THE CAMERA INFORMS ME,(UNABLE TO USE CARD). I THEN SWITCHED TO SHOOTING MODE, THE CAMERA WOULD NOT LET ME TAKE A


Hi.If you already tried several memory cards, then it looks like the problem is the camera.To ensure you can go to a camera shop and ask them to test it, but if you already tried several new cards (ensure size of card is with ... Konica Minolta DiMAGE A2 Digital Camera

When i take a picture it works fine..but then i try and take another picture and it appears the whole functions of the camera is locked up..cant do anything..however the screen still shows a image.. to take another picture i need to turn off and turn on the camera again and then it will only allow me to take one picture then i have to turn it off and on again.. please help with this problem...im sure its something simple but it is very frustrating thank you


Firstable go on to your camera settings try looking around for the problem if this does not work get it repaired hope you have warrenty if you don't itll be a little expensive so goodluck:) and please rate this solution...\015\012But if this do ... Digital Cameras

Screen blank ive got a kodak c813 and its only a few months old. when i turn the camra on to take a picture the screen is blank. when i try to take a picture the flash flashes and takes a picture but the picture is blank. i cant understand whats wrong with it. unfortantley it was a gift and i dont have the receipt to send it back so am just wonder if you could suggest what the problem could be? its working fine apart from that.


Do you have the Lens cap off ? Just asking. ... Kodak Easyshare C813 Digital Camera

Shutter speed I have a cannon a410 power shot. when i take pictures it takes about 10 seconds for me to be able to take another picture. this problem just started recently. I must have changed a setting and I am not sure what setting it is to change it back. can you please help me change the setting back so I can take pictures faster. thanks


If there is a factory reset option it the settings try pressing that. Remember to back up anything on the camera (eg. photos). ... Canon PowerShot A410 Digital Camera

When shitch the power on and evemove the cap, I sometimes get F-- on the top control panel. I cannot take a picture. I need to shtu the power , or go to manual to be abel to get to the normal panel and take pictures. I sometimes shake it a bit and it get back normal. What could be the problem?


Remove the lens, clean the contacts, reattach the lens, and jiggle the lens to seat the contacts. If that doesn't help, either the camera or the lens may need service. ... Nikon D80 Digital Camera with 18-55mm Lens

I have a canon powershot a430. When I am taking pictures in daylight all pictures are heavly over exposed, Si I cant take pictures but the lest is ok because I can take his res video of 640x480 without any problem. please help me... what to do.


See manual ,reset setup to factory default,if no results,probably the shutter flex cable is broken in the lensblock,replace or replace the lensblock,labor intensive ,technical skill required ,parts are available at ebay.\015\012\015\012Je ... Canon PowerShot A430 Digital Camera

Stupid camera i turn the camera on, it works. i can view all the pictures no problems like that but once i hit the picture button to take pictures it doesn't work it makes a funny loading sound and the screen goes black ? so i cant take any pictures? help..?


The camera appears to need repair, either in the lens or contol panel... you can try to reset the camera then send to repair ... Olympus FE-170 Digital Camera

Power/lens Problems I'm having some power/lens problems with my camera. When I turn on the power in either the picture or video mode, the green light will turn on for a split second then turn off. The lens does not come out at all. However, when I try to turn it on with the picture viewer or in the menu it works just fine. When I start with the picture viewer and then switch to the camera it turns off. Thus it seems that whenever I want to take a picture or a movie the camera doesn't work.


It seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is vi ... Sony Cyber-Shot DSC-P72 Digital Camera

What's your problem? Nikon Coolpix S220 - My screen is black and takes black pictures. I can still look at old pictures that are saved to the device and see how much battery power etc, but it will


I can recommend read very well you owner manual specially the troubleshooting section. The images in the LCD monitor will darken in strong sunlight or bright light. This is a normall occurrence the devices containing CCDS, and doesnot contitute a mal ... Nikon Coolpix S220 - Aqua Green 2.5" LCD Digital Camera

Olympus IR-300 I'm having problems taking pics indoors, when is really dark. i cant c when i take a picture.I have to guess. the picture comes out good, but i just cant see when i take it. can anyone help me please.Thanks!!!


The problem you are describing could be a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service. ... Olympus i:robe IR-300 Digital Camera

Display problem I have a canon ixus 400 for 1.5 year and the display just became blur and pink so taking a picture is a problem. but looking at the pictures taken are normal. this is my second canon with the same problem. the first was an een power shot a70 can it be solved?


Sorry I didn't see this and respond to your post earlier Maxorga. \015\012This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free for both of your cameras, including free shipping both ways. This is regardle ... Canon PowerShot S400 / IXUS 400 Digital Camera

COBRA DC6550 Cobra DC 6550 i JUST PURCHASED THIS CAMERA WHEN i GO TO SNAP A PICTURE ITS SO DARK i CANT FIGURE OUT IF IM EVEN TAKING A GOOD PICTURE , IS THERE SOME WAY TO ADJUST THE LIGHTING ON IT FOR INDOORS SO YOU CAN SEE WHAT YOU TAKING? I have had the same problems and did the same things the others did and I like the size of it and how simple it is but I hate not being able to see what I am taking a pic of and also how do you get it to save time and date. I always have to do all of that bef


Hi ill have a look now for you and let you know what you need to do ok bare with me for few minutes ok ... Cobra Digital DC6550 Digital Camera

Hello, I have a Kodak easy share z1275 and has worked well for me for almost 3 years. Used it last week with no problems, has never given me any problems. Suddenly on Saturday, I turn it on to take a picture, lens begins to retract and the camera shuts off, it appears that there is a power supply probelm. I changed batteries, even though the ones I had in it were recently installed, but went ahead and put in new ones, and it will not power on. The blue power indicator light begins to come on


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare Z1275 Digital Camera

My Kodak Easyshare Z1275 has short battery life. sometimes even newly charged 2600 MaH batteries cause problems. Powers up, lens extends, opens screen to set time and date then powers down. Sometimes i can take a picture or two before it powers down. This is a known problem to Kodak but they want $90 to repair it. Can anyone tell me how to repair it myself. If I can't I will throw it away and use my Cannon exclusively.


Wait, do you have Li Ion batteries or Ni MH?\015\012\015\012I think that Kodak recommends Li Ion batteries which have a higher voltage on them.\015\012\015\012I got some generic Li ion battery packs off of Amazon.com, with bet ... Kodak Digital Cameras

CANON POWER SHOT SD750 DOESNT TAKE PICTURES BLACK SCREEN


Mine started working again. The only thing I can attribute to it is that I zoomed the lens in and out several times. The next time I turned it on, it worked. Go figure. I'll update if things change. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

When go to take a picture nothing on lcd screen and if i do take a picture nothing appears in playback mode but i can view previous pics before problem occured


Push disc. button on back cover and try ... Canon PowerShot S500 IXUS 500 Digital Camera

Screen of the camera has lines in diferent colors and it does not work... i can not take pictures... is it because of battery or has it connection with memory stick i use... sometimes i can take few pictures and then problem occure again tnx


... Sony Cyber-Shot DSC-T33 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3506 seconds