Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

I turn it on and the word "access" comes up and the lens goes in and out over and over again, then the camera tells me to turn it off and on again.


Answers :

Sony is fixing some of these cameras free of charge. Contact them about yours.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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Suggested Questions/Answers :

I turn it on and the word "access" comes up and the lens goes in and out over and over again, then the camera tells me to turn it off and on again.


I'll forward a link to a page where you can view the information to troubleshoot this issue.Please follow the steps mentioned in the link and check if that helps. ... Sony Cyber-shot DSC-W55 Digital Camera

I turn it on and the word "access" comes up and the lens goes in and out over and over again, then the camera tells me to turn it off and on again.


Sony is fixing some of these cameras free of charge. Contact them about yours. ... Sony Cyber-shot DSC-W55 Digital Camera

Every time I turn my camera on it shows the word access in the screen and then tells me to turn the power of and on which I do but nothing happens.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will ... Sony Cyber-shot DSC-W55 Digital Camera

Sony DSC_W50 digital camera...the word "access" comes on and then tells me to turn the camera off then back on again...no luck so far.


Sounds like lense problem maybe was dropped. may have to check for cost of repairs from sony. ... Sony Cyber-shot DSC-W55 Digital Camera

I have a sony DSC-W50 digital camera...the word "access" comes on and then tells me to turn the camera off and on again...tried several times with no luck...any solution?


Hello,\015\012\015\012optical unit can be the issue. Please contact your nearest Sony ASC\015\012\015\012Best regards,\015\012Arpi ... Sony Cyber-shot DSC-W55 Digital Camera

When I turn my camera on it says "Access" then a message comes up that tells me to "turn the camera off and then on" I have tried this many times and all the camera does is continue to push the lens in and out and then tells me to "turn camera off then on" Problem will not go away. Fully charged battery, took battery and memory card out for a while and re-inserted both and have same problem. [DSC-W55


This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50Otherwise you may be able to find a kit online and do it which would be hard to located ... Sony Cyber-shot DSC-W55 Digital Camera

Getting access I turn the camera on, then the word access appears on the screen, then it says to turn the camera off and on again. it keeps repeating this each time you turn the camera on. How do I get pass this and be able to use the camera???


Gently hold the lens when you first turn it on to prevent it from going back in the camera. That worked for me. ... Sony Cyber-shot DSC-W30 Digital Camera

As I put my camera on it comes up with a word "access" the lens go in and out and tells me to turn the power off and on again.


In general there seem to be a number of complaints about the lens not operating correctly on these otherwise wonderful little cameras. I would recommend following the suggestions already posted, starting with the safest and least invasive fixes. If ... Sony Cyber-shot DSC-W50 Digital Camera

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Lens Stuck Sony Cybershot DSC--P73 My wife dropped this camera and now the lens is stuck. When I turn on, the screen just stays black with the word Access and then instructs me to turn off camera, and turn back on. I am able to pull the lens out manualy, but it just stays stuck there also. Please help. this has been a great camera. Thanks


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.\015\012\015\012After a few minu ... Sony Cyber-shot DSC-W50 Digital Camera

After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

When I turn on the camera the word access appears. I can't take a picture or see the pic that are on the camera. It makes a clicking sound and asks me to turn the camera on and off. Then it repeats as above.


Lens barrel must be stuck , repair it or replace ... Sony Cyber-Shot DSC-S40 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

ACCESS WHEN TURNING MY CAMERA ON, THE WORD "ACCESS" APPEARS . IT WILL NOT TAKE PICTURES. WHAT IS WRONG?


Turn it on \015\012take hold of the end of the lense and gently pull and twist you may hear it click but do not force it, then turn it off and on again and the problem may be solved ... Sony Cyber-shot DSC-W50 Digital Camera

When I turn on the camera the screen is black but says 'Access' the lens then moves in and out unpredictably. Sometimes it tells me to turn off and on. This makes no difference.


Take the battery and memory card out of the camera for at least 5 minutes.Clean the gold contacts of the memory card by gentle rubbing with a clean soft cloth, holding the cloth between thumb and forefinger.Fully charge the battery.Then you SHOULD be ... Sony Cyber-shot DSC-W55 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

Hi . when i turn my camera the display is on access word. Only i need how can i reset my camera and its model is{SONY cyber-shot DSC-W55. okay solve my problem as fast as you can.


Hi, To resolve the error message, try doing a power reset and Initialize option. Performing a manual power reset Turn off the camera. Remove the battery pack. Press and hold t ... Sony Cyber-shot DSC-W50 Digital Camera

I have a Nikon CoolPix S8000. I have used it a while. When I last turned it on it said my Chip was unformatted and asked if I wanted to format it. I have a number of pictures on the chip and of course do not want to loose them by formatting. When I access the chip with a computer it tells me the chip is not formatted. A new chip works fine in the camera. How can I access my pictures on the rogue chip (SD Kingston 1GB)?


Dear Bill,It seems that your SD card is corrupted now, you cannot do anything to recover that. try formating it see if it works or not if no then all you need is to replace it with a new SD Card. or you can try out your local photo shops if the ... Nikon Digital Cameras

Same here whenever i turn it on, it says access and won't allow me to take pictures...then when i keep pressing menu, it tells me to "turn on and off the power", i did and it does not work...i also tried to look in the user guide...found a similar diagnosis but i fallowed the steps but its still not work. I NEED HELP...i can't afford to buy a new camera T-T


Does the lens move while saying Access? If so, the focus is stuck. If not, the lens is stuck. Both are hardware problems and I'm afraid you will have to give the camera away for a repair. You can contact your local Sony service center or other local ... Sony Cyber-shot DSC-W30 Digital Camera

Hardware when i turn on the camera, the screen says access and the lens pops out and in constantly... then it tells me to turn the power off then on


Hi,If you've recently dropped the camera you may have lens damage that is causing the camera to shut do ... Sony Cyber-shot DSC-W50 Digital Camera

My camera is conected with a cable but when i turn it on my computer screen goes black and a lot of words come up as big as the computer screen then my computer restarts it self.can you tell me the problem as i can not ues my camera this as not appened before.many thanks


It's very hard to troubleshoot software problems online, and it likely is a software issue. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a muc ... Digital Cameras

Sony Cybershot When i turn my camera on it has a black screen and says "access". Then after the lens goes on and in it tells me to turn it off and then back on but then it does the same thing all over again...How can i fix this ?


Turn on \015\012take hold of the end of the lense\015\012gently twist and pull the lense you may hear it click but dont force it then turn on and off and this may solve your problem ... Sony Cyber-shot DSC-W55 Digital Camera

When I turn on the camera the lens goes in and out 3 times with the word 'access' showing. then it beeps for 5 seconds and says "Turn the power off and on again"


Try the procedure in this tip. ... Sony Cyber-shot DSC-W50 Digital Camera

When I turn the power on a screen pops up with the words "writr protect". Can you tell me how to turn that off, its a used camera w/out a manual. Thank you, Crystol


Hi,\015\012\015\012You are getting the message becuase the memory card in the camera has it's write protection on. If you take the card out you should be able to slide the tab on the card to the unlocked position. That should solve your p ... General Electric A735 Digital Camera
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