Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

When turned on the word access is in screen and no viewing screen

\015 Also the lens goes in and out and a message to turn power off and on appears. Also the two two openings above the the screen (bottom one blinks.\015

Answers :

What can i do to fix this problem ?
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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Suggested Questions/Answers :

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the camera on, the lenses keep going in and out more frequently than before.) so the screen Access screen is just there right now, but when i click buttons like menu or display it makes beeping noises and it says 'press power on and off again '. i can still view the pictures i've taken but can't seem


You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought i ... Sony Digital Cameras

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.\015\012\015\012There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre. ... Sony Cyber-shot DSC-W50 Digital Camera

Access Message Whenever I turn the DSC-W70 on it displays a black screen and the word "Access." At the same time the lens extends and retracts, however unlike some of the other problems people are having, the lens is not getting stuck. Also I also notice a faint clicking/buzzing sound from within the camera when the lens is still and not retracting/extending. After about 10 seconds it begins to beep and displays the message "Turn the power off and on again." I am able to view previously taken ph


Could not believe it but it worked for me as well. First time I see that a good smack makes it work ... Sony Cyber-shot DSC-W70 Digital Camera

When i turn on power the word "ACCESS" appears on the screen for 5 seconds. then the words, turn the power off and on again, appear with a beep and a flashing orange light near the view finder. I can look through the dsaved pictures and use the menu functions, but cannot take new pictures.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-W50 Digital Camera

When turned on the word access is in screen and no viewing screen


What can i do to fix this problem ? ... Sony Cyber-shot DSC-W55 Digital Camera

Getting access I turn the camera on, then the word access appears on the screen, then it says to turn the camera off and on again. it keeps repeating this each time you turn the camera on. How do I get pass this and be able to use the camera???


Gently hold the lens when you first turn it on to prevent it from going back in the camera. That worked for me. ... Sony Cyber-shot DSC-W30 Digital Camera

I turn on the camera and the lens pops out, but the screen just says "access" and then "Turn the power off and on again". I do so, and the same thing happens. Repeat. I can still view the pictures on the camera, but can't get past the screen errors to take more pictures. Any advice?


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Sony Cyber-shot DSC-N1 Digital Camera

Hi, I own a Sony Cybershot camera, and it has been giving a few problems as of this week. The lens keep re-adjusting in and out when I turn the camera on to take pictures. It however responds just fine when in picture-view mode. There is a screen prompt that says 'Access' when the camera is turned on, as well as the message 'turn off camera and start again'. I do not think that the camera had fallen at any time, and it is just under a year old. Thanks a lot for your response, Sarah.


... Digital Cameras

Lens Stuck Sony Cybershot DSC--P73 My wife dropped this camera and now the lens is stuck. When I turn on, the screen just stays black with the word Access and then instructs me to turn off camera, and turn back on. I am able to pull the lens out manualy, but it just stays stuck there also. Please help. this has been a great camera. Thanks


Same problem guys!!! LENS HAD GOT STUCK - ABOUT ONE THIRD OUT after a knock. After lots of playing, and tapping and batteries in and out tried the whole twisting and pulling thing whilst turning off and on.\015\012\015\012After a few minu ... Sony Cyber-shot DSC-W50 Digital Camera

I've turned my digital camera on and no matter what I do, the screen stays "white". It doesn't change, whether I change the choice of taking pic, viewing pics etc--can't access menu options, nothing, screen stays white. Any suggestions?


With thumb and index finger, squeeze hard the bottom corners of the camera. ... Sony Cyber-Shot DSC-S40 Digital Camera

When power is turned on the zoom lense moves in and out on its own for a couple of seconds then stops. Camera remains on (battery is charged) The message changes from "access" to "turn the power off and on again." When that is done the same process happens again. Photos can be retrieved that are in the memory to view but the problem is getting to the starting screen in order to take a picture. What's up with that? Hope you can help!


This could be dust or lint or sand that has worked it's way into the lens assembly, and is keeping the lens from initializing. Often, you can take compressed air and blow it into the front lens assembly, to try to free up the small gears there. H ... Sony Cyber-shot DSC-W55 Digital Camera

Once the battery has been installed and inserted the word Access appears on the screen and the front round lens moves back and forth, then the following appears on screen--- Turn the power off and on again . Also I can review the pictures on my memory stick


Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Digital Cameras

ACCESS My Sony Cyber-shot W30 has the word "ACCESS" on the screen when I turn it on and it won't take a picture or do anything else. Any suggestions?


I had the same problem and i read the other solution. i am not sure that i suggest such extreme lengths but whatever works i guess. All I had to do is hold onto the lens when it first came \015\012out and now it works. ... Sony Cyber-shot DSC-W30 Digital Camera

After inserting the battery back in the camera, the camera become stuck in a loop. The camera turns on but the screen stays black with only the words "access" appearing on it. Then the lens keeps adjusting itself and after a minute it says to turn the power off and on again. So I did that and it does not work.


This is courtesy of an outside expert.\015\012You may not believe this and I hope you haven't spent a lot of money fixing your problem. I ... Sony Cyber-shot DSC-W50 Digital Camera

Lens issue A black screen comes up with the word access. The lens seems like it is trying to fix itself but is jammed. After a few tries the screen says: Turn the power off and on again. I have done that and tried removing the battery for a period of time and recharging it but nothing seems to have an effect. Thank you in advance for your help.


This is either a faulty lens mechanism caused by dirt ingress or damage, thus not able to complete the process- Contact Sony for repair erstimate. ... Sony Cyber-shot DSC-W50 Digital Camera

Every time I turn my camera on it shows the word access in the screen and then tells me to turn the power of and on which I do but nothing happens.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will ... Sony Cyber-shot DSC-W55 Digital Camera

No image Hi, My DSC-F717 has been sitting unused for 2 months, but in safe place. When I turn it on now, everything works perfectly except there is no image in either the view finder or the display screen, almost as if the lense cap was on! All of the settings are sown in on the display but other than that the screen is black. When I try to film something it's the same, I get sound but but just a black image. I live in the Caribbean and don't have access to a Sony repair place so hope you can he


Sony is fixing this through Sept. 2008!http://esupport.sony.com/perl/news-item.pl?news_id=161&mdl=DSCF717 ... Sony Cyber-Shot DSC-F717 Digital Camera

Once the battery has been installed and inserted the word Access appears on the screen and the front round lens moves back and forth, then the following appears on screen--- Turn the power off and on again . Also I can review the pictures on my memory stick


Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Sony Cyber-shot DSC-W55 Digital Camera

My sony cyber-shot dsc-w55 7.2 mega pixel camera turn on but the lens goes in and out many times and i get the word access on the screen then i get a message says turn the power off and on again, I did that many times , but it did not work, and I can't get the menu button to work or display any thing, so I am wondering what is the problem and how to fix it?


... Kodak EasyShare CX6200 Digital Camera

When I turn on my Sony Cyber-shot DSC-W35 the screen is dark with the word "Access" on it, moments later it tells me to power it off adn on again, any ideas?


Where can i get w35 lens assy? from sony it is too exp. any old screen probs sets avlbl here? ... Sony Cyber-shot DSC-W35 Digital Camera

My camera will turn on and the lens just goes in and out, i can't take a pic, i can view my pics though. The screen just says access.


Copy all your pics from the camera to a computer or your card, take the card out and use the camera's menu to format the camera or reset it, see if that helps.Good luck ... Sony Cyber-shot DSC-W55 Digital Camera

My camera's LCD screen doesn't show the picture on the screen when camera is turned on, however you can see the picture once you turn the camera off and just want to view the picture. Also, the camera won't keep the picture on the screen to view past pictures, and reverts to turning the camera on and the lens zooms out.


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-W100 Digital Camera

When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures screen and back to the "take" picture screen the screen just stays black and says turn power off and on


Hi, \012 \012 Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolv ... Sony Cyber-shot DSC-M2 Digital Camera

I am on my third dsc w50 and they all had the same problem and don't work??? all say... access then... turn power off-on again" HELP! Same as marimccall. Black screen with 'Access', lens moves in and out three times and then the screen shows 'Turn the power off and on again'. When turning off and on again the same sequence is repeated. Any help would be appreciated.


Hi,Error message "access then turn power off-on again" comes in DSC-W50 when lens mechanism failed to provide Initialize signal to system control IC. When camera powers up, lens extended and there is photo coupler that sends pulse to syst ... Sony Cyber-shot DSC-W50 Digital Camera

Sony DSC-S600 Sorrry! What happens is this:- Turn camera on,Cybershot screen opens up with musical jingle then it will say "Access" then another screen opens up saying "Turn power off and on again". Sometimes you don't get the "Access" and it will go straight into the "Power off and on again" screen. Tried this - no good. Changed batteries for fully charged brand new 2700mAh NIMH - 1.2V Uniross - still no good ! Any advice would be appreciated. Regards


If you have a memory card in the camera, take it out before turning the camera on ... Sony Cyber-shot DSC-S600 Digital Camera
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