Having problems with your Sony Cyber-shot DSC-W55 Digital Camera ?

"access" screen, lens has trouble retracting, lens will not focus

\015 I've had the same problem as everyone else on this thread (the screen\015\012says "access" and the lens goes in and out and takes like 3 minutes to\015\012finally retract itself, but I've also had an additional problem, which is: \015\012\015\012The camera works when I initially start it up after not touching it for\015\012a few days, but the lens is really not focusing at all. The pictures\015\012are unfocused (but not grainy, if that makes any difference - just\015\012generally unfocused). I've tried turning macro and on and off but it\015\012doesn't change anything. It just seems like holding the\015\012picture-taking-button halfway down to focus doesn't do anything at\015\012all. After I go to the picture viewing screen, I can view the\015\012pictures, but then once I try to go back to the picture-taking mode,\015\012the problem with the lens not wanting to retract and the "access..." on\015\012the screen occurs.\015\012\015\012The problem started soon after I uploaded a bunch of pictures on to my\015\012computer (the pictures were fine, which was pretty fortunate) and I\015\012accidentally left the camera on and the battery ran out. I'm not sure\015\012if that gives you any insight...\015\012\015\012Anyway, I'm really frustrated because these problems happened only a\015\012few weeks after my warranty ran out, so I really don't want to have to\015\012send it in for repair. Any help would be greatly appreciated! \015\012If you are unable to offer a solution that works on my camera, however,\015\012then if you could offer a rough estimate on how much it might cost me\015\012to send in my camera, I would really appreciate it. If that's not\015\012possible, it's okay, but I really just want a ballpark measure so that\015\012I'll be able to make a decision on whether or not I should get it fixed\015\012or (very unhappily) invest in a new one.\015\012\015\012Thank you!\015

Answers :

Try these two things i cant promise they will work
\015\012
\015\012first turn on take hold of the lense and gently pull and twist you may hear it click dont force it then trun off and on again. this should fix the access and lense problem
\015\012
\015\012
\015\012then also try
\015\012
\015\012Press Menu button
togle across from REC Mode to setup
togle down thrice from camera to setup 1
togle across into sub menu
togle down from four times to Initialize
togle across again to the sub-menu
togle up from cancel to OK
press center button to accept the OK choice
Screen changes and so press okay again
It should restart the camera
Opening on the 'Clock Set' screen
togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.
If it is working then don't forget to set your Clock.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-W55 Digital Camera

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